Hyundai of New Port Richey - Service Center

Katrina Kares! I Always ask for Katrina when I use this service department because she cares about me and the safety of my vehicle. Gives honest assessment and I Always ask for Katrina when I use this service department because she cares about me and the safety of my vehicle. Gives honest assessment and good advice ! Has a good sense of humor and a smile to go with it ! More

Pleasure Customer service is always delightful and a pleasure to deal with. Checks any and everything I have questions or concerns about. Generally in and out Customer service is always delightful and a pleasure to deal with. Checks any and everything I have questions or concerns about. Generally in and out in a reasonable time. Sales department was helpful and not pushy, I was looking look and questions answered without hesitation. Never felt forgotten while waiting or a burden for not buying. More

Best Customer Service...hands down Took my 2012 Sonata to have a couple of recalls performed and mentioned to service consultant that the car also had a warning light on for airbags. Took my 2012 Sonata to have a couple of recalls performed and mentioned to service consultant that the car also had a warning light on for airbags. The service dept scanned the car for free and replaced the airbag clock spring at no cost to us. This dealer constantly goes above and beyond to keep their clients happy and coming back! More

Very friendly Went in to get my antenna shark fin cover replaced and they were quick and friendly about it. And always remembered and referred to me by my name. Gre Went in to get my antenna shark fin cover replaced and they were quick and friendly about it. And always remembered and referred to me by my name. Great staff More

Great customer service I went to the dealer on Monday 9/24 after having a bad experience at the used car center service on Saturday 9/22. I was very upset after dealing with I went to the dealer on Monday 9/24 after having a bad experience at the used car center service on Saturday 9/22. I was very upset after dealing with them Saturday and I made an appointment for Monday 9 am and was greeted in the service drive by Kevin. He was very kind and compassionate listening to my issues. He worked closely with the service Tech Alex to resolve my problem. I would also love me to thank Alex for taking the time to test drive my car with me to find the noise which of course didn’t happen when I brought my car in. But he worked on it some more and found the problem. More

Worth the trip So I had an appt for a free oil change, drove all the way from St Petersburg about a 50 min drive. They also fixed my rear bumper that was loose by re So I had an appt for a free oil change, drove all the way from St Petersburg about a 50 min drive. They also fixed my rear bumper that was loose by replacing some clips, They helped me with the downloading of the Apple CarPlay update for my car as well as giving me a free hand wash on my car even topped my nitrogen off in my tires. Great service, genuine people, awesome experience! My advisor was Liliya, she was great throughout my time spent there. More

Poor care for a over an hour oil change I'm not sure if everyone gets such poor treatment or if it's because i bought a vehicle at the location. If you can have better customer service it w I'm not sure if everyone gets such poor treatment or if it's because i bought a vehicle at the location. If you can have better customer service it would make a world of difference. More

New car purchase Our salesman, Harry was very thorough and a pleasure to work with. James in Finance was also a pleasure to work with. Very pleased with our new 2018 K Our salesman, Harry was very thorough and a pleasure to work with. James in Finance was also a pleasure to work with. Very pleased with our new 2018 Kona. More

Great Service My service advisor Amanda was informative, polite, and treated me wonderfully. She explained every step and mad the experience easy. I highly recomm My service advisor Amanda was informative, polite, and treated me wonderfully. She explained every step and mad the experience easy. I highly recommend Hyundai of New Port Richey for service and sales! More

Stressfull turned peaceful! What started the day before as stressful with a tire problem ....at the dealership the next became very satisfying and peaceful. This dealership is t What started the day before as stressful with a tire problem ....at the dealership the next became very satisfying and peaceful. This dealership is the best! More