Hyundai of New Port Richey - Service Center

Very pleasant after rough start. Went in for an oil change and came out with a new car. Started out pretty rough due to a salesman's approach, but then spoke to GM and he went above a Went in for an oil change and came out with a new car. Started out pretty rough due to a salesman's approach, but then spoke to GM and he went above and beyond to make my experience much better. He matched me up with a salesman that was a much better fit for me and knew how to tread lightly because of the prior salesman. Overall the three gentleman that really helped me achieve a great Hyundai experience were Mike (Manager), Bill(Salesman)and Robert(Finanace). All of them turned a very sour beginning into a wonderful ending. Thank You. More

Express oil change is a lie I scheduled an EXPRESS oil change. Was told I would be in and out. When I got there I was standing at the door waiting to be taken care of and all co I scheduled an EXPRESS oil change. Was told I would be in and out. When I got there I was standing at the door waiting to be taken care of and all counters were empty, no customers at any of them and yet still was not acknowledged or even greeted!!! Finally once I was greeted by Mary, I told her I had my appt and she said ok are you waiting ? I replied yeah how long will it be she says 2.5 hours. I said FOR EXPRESS???? she said yes that's always how long the Express takes. So I was offered a drop off service, I agreed to it and then she stated I lived "too far". I waited 3 hours for my car to be finished and then they finally call me to the service center only to be told I need to replace my air filter bc its pitch black. So all in all my free oil change cost me 50 bucks that I didnt have!! More

Great experience Knowable service technician, not pushy, but gave me advice and let me choose what I want to do she did advice me of work I needed. Knowable service technician, not pushy, but gave me advice and let me choose what I want to do she did advice me of work I needed. More

service review Amanda did a great job on my service as always. Work was efficient and done on time. I was aware of everything in a quick timeframe. Amanda did a great job on my service as always. Work was efficient and done on time. I was aware of everything in a quick timeframe. More

Friendly and efficient Great experience. This location is much less hectic than the other in New Port Richey. Everyone was very friendly and the work was done in a timely ma Great experience. This location is much less hectic than the other in New Port Richey. Everyone was very friendly and the work was done in a timely manner. I will continue to use this location as much as possible. More

Excellent service at this service dept!!! Being a single woman it is important that I trust the service done on my car. Everyone is friendly and professional here. When I leave I know my car i Being a single woman it is important that I trust the service done on my car. Everyone is friendly and professional here. When I leave I know my car is in excellent running order! More

Very Good Very convenient and reliable place and helpful people. I am please with their over all service and would always go back here for my car services . I w Very convenient and reliable place and helpful people. I am please with their over all service and would always go back here for my car services . I would recommend this place ! More

Service center is great Very courteous, informative, friendly, thorough. Barry, was the service center I dealt with and he explained what was to be done, etc. Also offered Very courteous, informative, friendly, thorough. Barry, was the service center I dealt with and he explained what was to be done, etc. Also offered free car wash and cleaning. Which I gladly accepted. This was my first service on my new car and was very pleased. More

always go to the used car service area I'm always able to speak with a service adviser promptly and have my car serviced quickly. Justin was very friendly and catered to my needs. I'm always able to speak with a service adviser promptly and have my car serviced quickly. Justin was very friendly and catered to my needs. More

1st service 1st oil change went well and any other issues i had in the first four months were addressed.they tested my issue with android/apple/ play with 2 diffe 1st oil change went well and any other issues i had in the first four months were addressed.they tested my issue with android/apple/ play with 2 different phones before deciding to replace both radio & usb port. More