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Hyundai of North Miami - Service Center

Miami Gardens, FL

3.9
1,076 Reviews

1,076 Reviews of Hyundai of North Miami - Service Center

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June 21, 2023

David Torres was the worst salesman that I ever met. I don’t even wanna talk with him again. He provided me the worst experience while buying something. Neela did her best to fix and still doing but I More

by Carlos
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Tracy and Kelly - 5 stars , Luis Rodriguez, Takia McKeller, David Britton, John Hughes, David Torres Batlle, Neela Ahmadzai
Jun 22, 2023 -

Hyundai of North Miami responded

I am sorry to hear that your experience didn’t meet the high standards that guest have come to expect from our dealership. If there’s anything I can do to resolve this issue or if it’s possible to discuss this matter in more detail, feel free to contact me directly or let me know the best way to contact you and I will reach out. I would love to get to the bottom of this and turn things around for you. Neela Ahmadzai Customer Relations Manager neelaahmadzai@lithia.com 786-610-7803 Ext. 2203

June 16, 2023

The service department and management team are terrible. Doesn’t value customer experience and management is afraid to talk to customers. My wife SUV has been in service department for nearly two months a More

by Norris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dewis Avila
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael service manager , Javon Hamilton, Michael Santallana, Michael Bacallo, Donald Cameron, Alan Walker, Neela Ahmadzai
Jun 16, 2023 -

Hyundai of North Miami responded

“Thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately.” Neelaahmadzai@lithia.com Customer relations manager

June 07, 2023

Neela and the team at Lehman Hyundai are very thoughtful and helpful with my car and situation More

by N.shah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neela Ahmadzai
Jun 08, 2023 -

Hyundai of North Miami responded

Thanks for the great positive review! Come back again soon if there's anything we can assist you with.

June 07, 2023

Amazing will recommend to anyone looking forward to doing business with them in the future More

by Southernswiftllc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neela Ahmadzai
Jun 08, 2023 -

Hyundai of North Miami responded

Thanks for the review! We look forward to working with you in the future!

June 07, 2023

Neela really went above and beyond to make sure I was completely happy with the service. I was originally not happy with how I wasn’t able to have anyone give me an update about my vehicle, she called me More

by nhdhash
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Orlando Mancina, Evelio Martinez, Neela Ahmadzai
Jun 08, 2023 -

Hyundai of North Miami responded

Thanks for the awesome review! Let us know if there's anything else we can do for you in the future!

May 20, 2023

Good service excelente person Very good service excellent person they help you very attentive I recommend it they are very good More

by LUISNAVEDO78@GMAIL.COM
Recommend Dealer
Yes
Employees Worked With
Yes
May 22, 2023 -

Hyundai of North Miami responded

Thank you for the kind words about our staff! Let us know if you need anything in the future!

May 15, 2023

Slow service. Feel ignored. I bought my first car with you in 2017 and I can tell service was great back then, now i feel is very poor More

by GMARIN1287@ME.COM
Recommend Dealer
No
May 16, 2023 -

Hyundai of North Miami responded

I am sorry to hear that your experience didn’t meet the high standards that guest have come to expect from our dealership. If there’s anything I can do to resolve this issue or if it’s possible to discuss this matter in more detail, feel free to contact me directly or let me know the best way to contact you and I will reach out. I would love to get to the bottom of this and turn things around for you. Neela Ahmadzai Customer Relations Manager neelaahmadzai@lithia.com 786-610-7803 Ext. 2203

May 12, 2023

It was a little bit of a wait, but Kony took charge, and wonderfully, my car was ready under the time promised. She and her coworkers were really nice. More

by N
Recommend Dealer
Yes
Employees Worked With
Kony
May 15, 2023 -

Hyundai of North Miami responded

It's awesome to hear Kony was able to get you taken care of! We appreciate the kind words!

May 10, 2023

Great understanding and customer service. Surprised of food offered and water while waiting. Everyone was kind. More

by WILLIAMJANIAK
Recommend Dealer
Yes
Employees Worked With
Santiago Roldan, Santiago Roldan
May 11, 2023 -

Hyundai of North Miami responded

Your review is truly appreciated. Our team is committed to making sure each customer has a positive experience, and it's great to hear that we were able to do that for you. We look forward to the opportunity to serve you again in the future.

May 11, 2023 -

WILLIAMJANIAK responded

Your welcome!

May 04, 2023

Everything worked as planned all associates very attentive and personal and knowledgeable Work done on time More

by DONXLNC@AOL.COM
Recommend Dealer
Yes
Employees Worked With
Kony Zurita
May 04, 2023 -

Hyundai of North Miami responded

We're glad our team was able to get you taken care of! Let us know if there's anything else we can do for you!