Hyundai of Palm Springs

Extremely disappointed with my experience today. I came in around 5pm to a rather empty show room. There was no receptionist at the desk and just beyond the wall of brochures stood two employees cas I came in around 5pm to a rather empty show room. There was no receptionist at the desk and just beyond the wall of brochures stood two employees casually talking. They stared at myself and my brother as if they never saw African American’s before. No one greeted us or even acknowledged the fact we were in the building. One salesperson walked past with a couple and the people looking at a car spoke to us. The other two men in the office just followed us with their eyes. My brother went outside to look at the Ionic5 and I sat in the showroom as the sun was too much for me. Around 5:15 we left, and I decided not to pursue Hyundai for my next vehicle purchase. I’ll go back to BMW and get a i4. I drove down to Palm Springs from Los Angeles because this dealer was the only one that had the Ionic5 in stock. Thank you for wasting my time and leaving a bad taste in my mouth about the brand. I was the guy in the white polo, white shorts and white shoes driving the 2022 BMW X3. I honestly believe if I wasn’t black, I would have received better service. More

On May 4, 2021, my pampered 2015 BMW X-1 – with only 42,000 miles -- suffered sudden & complete engine failure! It was 1 year out of warranty, BMW did not assist me, and I was forced to sell the car for 42,000 miles -- suffered sudden & complete engine failure! It was 1 year out of warranty, BMW did not assist me, and I was forced to sell the car for junk. My research led me to explore getting a Hyundai. Working with Cody King, my sales associate, was a pleasure. It took me several months to make that decision, and Cody was patient and helpful. Despite friends and family telling me that I was “limiting myself” by not exploring other SoCal Hyundai dealerships, I felt that I wanted to support the local economy, and Cody had been so great all these months, with no guarantee that it would pay off for him. I am retired now. But all of my careers have been “people jobs” and, therefore, I am an excellent judge of character. Cody is engaging, low-key and knowledgeable. Even after I signed the paperwork, he sat with me in the car and set up my Blue Tooth and Android Auto, and talked me through the finer points of the car (and answered more questions). Every staff person I met at Palm Springs Hyundai defied any preconceptions anyone might have had about “car salesmen.” It has been a terrific experience. Probably the nicest car-buying experience that I have ever had in my 56 years of driving. I highly recommend Palm Springs Hyundai. More

Found a 2019 Chevy Volt Premier on their website. I entered my 2017 Chevy Volt LT info to get a quote. Their website offered a trade in quote of $18.4k. I set up an appointment to go look at the car ( entered my 2017 Chevy Volt LT info to get a quote. Their website offered a trade in quote of $18.4k. I set up an appointment to go look at the car (100 mile round trip). Everything went well until we got to the trade in value of my car. Suddenly I'm being offered $13k then $13.5k for my 2017 volt. Sales manager says he complained about the website making ridiculous trade in offers. Excuse me, but how is that the customers fault? They suggested I sell my car on Carvana or at Carmax. I'm trying to buy a car from them and they're ducking responsibility for their own websites offer on my trade in. I fully expected some variation in the trade in offer based upon visual inspection, but $5,000?! They don't call them "Stealerships" for nothing. I have a call into the general manager, hoping he'll call me back. If they make it right, I'll remove this review, if not it stands. Talked to the general manager. He was willing to come up to $14.5k, not even half way, but the bottom line, rather than stand up and do what's right, he hides behind dealership policies and and won't take responsibility for the dealership's website which started this whole dispute! More

Best Hyundai Dealer in Coachella Valley Always the best at making you happy with sales, service, and overall satisfaction. This is my third Hyundai from PS Hyundai. Sent several friends an Always the best at making you happy with sales, service, and overall satisfaction. This is my third Hyundai from PS Hyundai. Sent several friends and neighbors who have also been completely satisfied. Loving new 2020 Kona Ultimate. More