Jedadiah Wallbrecht

Hyundai of Palm Springs responded

Thank you for sharing your feedback. We're sorry to hear about your recent service experience and the concerns regarding your oil change and hybrid system. At Hyundai of Palm Springs, we are committed to providing quality service and want to better understand what occurred. Please contact our Service Director, George Nassar, at gnassar@indigoautogroup.com, at your convenience so we can review your visit and work toward a resolution.

Hyundai of Palm Springs responded

Thank you for highlighting the friendly, professional care your Hyundai Santa Fe received. We’re glad our team delivered on every promise and made your visit pleasant. We appreciate you trusting us with your service needs.

Hyundai of Palm Springs responded

Thank you for sharing your experience. We’re delighted our service team was helpful and kind. We appreciate your recommendation.

Hyundai of Palm Springs responded

Thank you for bringing your Hyundai Elantra N in for service and for sharing your kind words about our facility. Jedadiah is pleased our clean environment and positive energy made your visit enjoyable. We appreciate your feedback and look forward to your next visit.

Hyundai of Palm Springs responded

We’re grateful that you’ve trusted our service team with your Hyundai for so many years. It’s rewarding to hear our staff treats you fairly and delivers the quality work you value.

Hyundai of Palm Springs responded

We appreciate your loyalty over the last two years, and we’re glad Eric and our Hyundai team have continued to deliver great service. Thank you for trusting us with your Hyundai, and we look forward to your next visit.

Hyundai of Palm Springs responded

Thank you for noting how comfortable you felt and that our team kept you informed during the 1.5 hour wait for service on your Hyundai. Jedadiah is glad you appreciated the attentive care. We look forward to helping you again.

Hyundai of Palm Springs responded

Arthur, thank you for sharing your feedback. We sincerely apologize for the frustration and inconvenience you've experienced. We understand how disappointing it is when a concern persists after service, especially when it involves your vehicle's warning systems. Our goal is always to resolve issues thoroughly and efficiently, and we're sorry this was not your experience. We appreciate the opportunity to work with you and are glad our team has already been in contact to schedule a follow-up visit. We look forward to resolving this for you and restoring your confidence in our service.

Hyundai of Palm Springs responded

Thank you for your 5-star review! We're glad to hear you've had a positive experience with both your vehicle and our service team. We appreciate your feedback. Thank you for choosing Hyundai of Palm Springs. We look forward to serving you again in the future. Safe driving!

Hyundai of Palm Springs responded

Thank you for your feedback. We appreciate you bringing your Hyundai to Hyundai of Palm Springs for service and regret to hear your concerns were not fully resolved during your visit. We understand how frustrating it can be when an issue cannot be duplicated or repaired as expected, and we apologize for the disappointment this caused. Please reach out to our Service Director, George Nassar, at gnassar@indigoautogroup.com so we can better understand your concerns and work toward a resolution.