The alarm on my Elantra kept going off constantly, so I brought it to them. They're about 45 minutes away from my house. Brian at the service counter me it was a simple fix. He installed a $3 rubber gasket that he said would fix an issue that my model car was having with the hood not closing properly. Within 20 minutes, he told me it was a fixed and off I went home thinking everything was fine. Well, at 11:30 that night, much to the dismay of my neighbors and me, my alarm goes off again. I called Brian again the next morning and he tells me to bring it again on Saturday...so, off I go on another 45 minute trip each way to have them take a look. I actually had a real mechanic work on it this time, but he didn't fare any better. After 10 minutes, he hands me my keys back and tells me it's all fixed, but that night at 12:30, my alarm goes off again. I called Brian and asked him if I could disarm the horn. He said he'd have to call me back. My friend Brian never called me back though and when I left a voicemail the following Monday, he also never returned that call. Very disappointing, Brian. You are truly unprofessional after what you put me through and you don't have the decency to return my call? These dopes couldn't even fix their own brand, but a guy in Fall River found out it was my keyless entry that was causing it because the rubber button on top of it was somehow pushing the button down. He fixed it for free by pulling off the rubber button! I will never go there again. It's pretty simple.