Hyundai of St Augustine

Let's be honest, buying any new vehicle is not most people's idea of a good time. However, I can't say enough nice things about how I was treated at Hyundai of St. Augustine. Joe is very friendly and people's idea of a good time. However, I can't say enough nice things about how I was treated at Hyundai of St. Augustine. Joe is very friendly and never pushy, he made me feel comfortable with the whole process of buying a new vehicle. The rest of the staff that I dealt with where also very friendly and respectful. It took a while for us to find the right price - money is hard to come by after all, but Hyundai of St. Augustine (and Joe) where right there to work with me until we all were happy with our 'deal'. I love my car - it is a beautiful ride. I'll be visiting the dealership soon for a bit of maintenance, after that I'll have a better idea how to rate the service - but so far, the sale and the staff have been great. More

This dealership is, by far, the best I have ever experienced in auto sales. We felt like we were dealing with REAL PEOPLE, not sleezy ones who pounced on you and ACTED friendly only to get what THEY experienced in auto sales. We felt like we were dealing with REAL PEOPLE, not sleezy ones who pounced on you and ACTED friendly only to get what THEY wanted - your money...and as much of it as they could! I have been in sales and conducted sales training. This dealership is a model in customer service. My husband and I saw and drove the Azera and knew that this was the car we wanted. We did our research, knew what our trade-in was worth and what a fair price would be for the 2007 Azera. Although we found the color we wanted at another dealership we didn't get a good feeling about the car OR the dealership and decided to go with St. Augustine Hyundai because we believed that we would be treated the way customers SHOULD be treated. Randy always followed up promptly, yet was never pushy. He let US make the decisions and facilitated the process with integrity (INTEGRITY? A word rarely used in the car business!) We told him what it would take to get our business and he did the most he could for us. The car was immaculate and drove like a dream! That weekend I went on a business trip and put on 1,200 miles. That was a good test. When I returned I called service with a minor problem and it was fixed promptly. Everyone at this dealership truly SERVES the customer. My husband and I have already picked out our new car when we trade this one in. At this point, there is no other dealership where we would buy our next car. Randy doesn't "toot his own horn" but I will. Job well done Randy!! More

I live in Delray Beach. Last month I shopped for a Sonata Ltd & they had best deal. I got the Sonata Ltd. Yesterday I replaced my other car w/ Genesis & got a much better deal than King Hyundai or Delray Hyu Ltd & they had best deal. I got the Sonata Ltd. Yesterday I replaced my other car w/ Genesis & got a much better deal than King Hyundai or Delray Hyundai or Lehman Hyundai. I traveled 200 miles which was a nuisance, but was worth it. More

Absolutely the best new vehicle purchase I have ever had. No pressure, just plenty of information and pleasant customer service. My wife and I told Roosevelt, our salesperson, we were going to shop around an No pressure, just plenty of information and pleasant customer service. My wife and I told Roosevelt, our salesperson, we were going to shop around and left without any typical sales pitch as we got close to the door. Returned the same day and bought a genesis coupe (love it). Hats off and thanks to Roosevelt and all the staff that assisted in the sale. A week after I received the car we realized we left something in our trade-in. We called Roosevelt to see if they still had the old car. He found the item we left behind and personally went out of his way to deliver this to our home (25 miles away) that evening. Great experience!! More

I am searching all local dealerships for a vehicle for our college-bound daughter. Ryne was very informative, and helpful with all my questions and concerns. I said I would be making a decision within t our college-bound daughter. Ryne was very informative, and helpful with all my questions and concerns. I said I would be making a decision within the week and there was no "sign right now for the best deal" from Ryne and manager Jimmy, which I experienced from other dealers. Both gentlemen told me when I did return, they would give me the best deal. Not only does the product have a good rating, but the sales staff does also! More

It was a great experience from start to finish.I purchased a 2009 Santa Fe and got the car I wanted. A Hyundai dealer in Jacksonville and Orange Park would not try to get a car for me. It was my wif purchased a 2009 Santa Fe and got the car I wanted. A Hyundai dealer in Jacksonville and Orange Park would not try to get a car for me. It was my wifes 1st car and ordered it as she wanted and got t from the port fast. Terrific job to all there. More

We just did purchase Hyundai Azera 2 days ago. The experience was very pleasant the sales department was terrific, Wade, Jimmy, Jason and Joe Lando III being #1. I can't way to go back and buy another experience was very pleasant the sales department was terrific, Wade, Jimmy, Jason and Joe Lando III being #1. I can't way to go back and buy another car (Genesis this time) from Joe and the dealership, I know they are new in town but they do have the perfect balance (sales and service) to last for a long time. Thanks Joe. More

We absolutely loved working with Ryne! It was the easiest car buying experience I've ever had. There was no pressure and no haggling. He gave us the best price that he could and we were able to leave with a car buying experience I've ever had. There was no pressure and no haggling. He gave us the best price that he could and we were able to leave with a car that we love! He never once pressured us to go a bit higher in our payments like other dealers had tried to do and he never tried to sell us something that we didn't need. I would definitely buy a car from him again. More

This was an excellent car buying experience from beginning to end. The people at Hyundai of St. Augustine definitely put customer service and satisfaction at the top of their priority list. Ryan w beginning to end. The people at Hyundai of St. Augustine definitely put customer service and satisfaction at the top of their priority list. Ryan was a friendly, relaxed, informative, no-pressure salesman; Jimmy, who closed our purchase, was equally friendly, and even beat the finanace rate we'd secured through our credit union. They even kept the dealership open late for us to complete our purchase. When I had to bring the car back just two days later for a clutch problem, our service consultant Kirk was prompt to assist me, and thoroughly researched the issue to determine the cause of the problem. Every employee I encountered while waiting in the service lounge made a point of saying hello and asking if I needed anything. The service manager Joe introduced himself, and assured me that they would correct the problem. Finally, they provided me with a quality loaner while repairing my vehicle. We have been told repeatedly by those we've encountered so far that they are glad we chose Hyundai of St. Augustine to make our vehicle purchase. I'm glad, too, and I look forward to continuing my relationship with Hyundai of St. Augustine! More

Excellent Dealership! My wife and I visit the area on an annual basis but plan to live here in the distant future. We both drive new Hyundai vehicles and can rely on everyone at this dealership. My wife h annual basis but plan to live here in the distant future. We both drive new Hyundai vehicles and can rely on everyone at this dealership. My wife has contacted them for strange brake "noises" and I had a nail in one of my tires due to travel. Summer servicing appointments are fast and very reasonable. They always check for updates on our vehicles and inspect everything so we are prepared for travel back north. This dealership ALWAYS treats each instance as a priority. I have corresponded with Ryne M. who is in charge of internet sales. He also has been very personable and up to date with mailings. Pricing appears to be very fair and we look forward to a long partnership! More