Hyundai of St Augustine - Service Center

I spent past week visiting Orlando based car dealerships near where I reside and the experiences were unbelievably time consuming and aggraviting. I was about to give up when I ran across the website for Hy near where I reside and the experiences were unbelievably time consuming and aggraviting. I was about to give up when I ran across the website for Hyundia of St. Augustine early Saturday morning and liked what I was reading, so I jumped in the car and took a ride. I was exiting my car as Paul Smathers was walking across the lot. He walked over, welcomed me to the store and asked if he could be of assistnce. I told him I was looking to replace my company vehicle for a Sonata with better fuel economy and similiar features to what I was used to. We looked at the Sonata Limited and we took one for a ride. The silver one they had was well equiped and we began do talk dollars. I have no time for numbers games and men behind glass barracades playing lets make a deal so I told Paul my budget plus my car as the trade and asked him for a simple yes or no. I had heard over a week of excuses why it was not enough to make the deal and that I would have to settle for lesser of a car so when Paul came back and said he could not meet my offer I was not suprised. What did suprise me was when he told me he could be below my offer. He followed that by expediting the paperwork and sent me back to Orlando with the car on a verbal agreement that my company would provide a check for the balance on Monday. I have already spoken to my wife and my sister about using Hyundia of St. Augustine for future auto purchases. If you are looking for an excellent car and a hassle free car buying experience without all the smoke and mirrors, I recommend taking a ride out of the big city and stopping in to see Paul Smathers at Hyundai of St. Augustine. You will not leave disappointed. Thank you Paul for your professionalism, integrity and for making my experience a joyfilled one. You were a breath of fresh air and a blessing. I love the car and I cannot wait to show it off to the company on Monday. A note to the Owner- You should double Paul's salary for he is worth his weight in gold. Other car salesman should shadow him and learn what it really means to be a true "old school" professional car salesman as it is a rare comodity these days. More

Where do I start? My check engine light was on in my car. Although it was not a Hundai, Debbie welcomed me in to check it out. I had been to the dealership where I bought my car and they told me it could be Although it was not a Hundai, Debbie welcomed me in to check it out. I had been to the dealership where I bought my car and they told me it could be this or it could be that. Something I did not want to hear. The problem was my car is getting old and there was three things wrong with it(none of which the other dealer said was wrong with it). Joe worked on my car himself something you don't see from a typical Service Manager. Joe put a lot of time into my car trying to find the problem. Debbie kept me in the loop, letting me know what was going on at all times. My experience was the BEST I ever had. I hope that anybody reading this will bring their car to Debbie and let them do what they do so good. If you are looking for a car dealership that has everything Go Here. More

Debbie is very personable. She knows what she is talking about when it comes to the kind of work my car needs. She does not push for a sale instead gives options of what needs to be done and how important e about when it comes to the kind of work my car needs. She does not push for a sale instead gives options of what needs to be done and how important each service is. I will recommend Debbie to other people in the future. More

Hello! I have always been a "honda owner", and Hello! I have always been a "honda owner", and recently purchased a 2011 Hyundai Sonota due to reviews and appearance and warranty. Fell in love wi Hello! I have always been a "honda owner", and recently purchased a 2011 Hyundai Sonota due to reviews and appearance and warranty. Fell in love with the car and am very happy with my purchase! What also turned the experience even better was when I stopped by to ask a question in the service dept, I recognized Debbie who was at Honda before and when I went to Honda, I loved dealing with her b/c she was so effecient and the only one that kept the customer up to date on what was going on with the car instead of just "leaving them " sitting there for an hour with no acknowledgement. I often watched her as I am big in customer service at my job and thought, "wow, hard to find people like her"! So I was so happy to see she was now at Hyundai! You couldn't get any better as far as I am concerned! Honda's loss but a big gain for Hyundai Corp! Your dealership is blessed to have hired her b/c she will for sure make customers happy and actually have them looking forward to there next visit...that I gurantee!!! Sabrena Lonergan More

While traveling in St. Augustine, I experienced an issue with my car. Mr Guillotte was very helpful, identified the issue with my vehicle which turned out to be something as simple as a corroded connection with my car. Mr Guillotte was very helpful, identified the issue with my vehicle which turned out to be something as simple as a corroded connection. Mr Guillotte identified the issue and got me back on the road quickly. More

Kirk in Service is always a pleasure to work with. He portrays excellent follow up skills and goes above and beyond to make sure i'm taken care of. I will continue to bring my business there and recommen portrays excellent follow up skills and goes above and beyond to make sure i'm taken care of. I will continue to bring my business there and recommend the dealership to others. Thanks, Nicole Turner More

I needed a new battery for my car and dealt with Kirk Guillotte. He was not only very professional but also extremely pleasant. He provided me with a new battery in a timely manner. His honesty and integ Guillotte. He was not only very professional but also extremely pleasant. He provided me with a new battery in a timely manner. His honesty and integrity is second to none. I would not hesitate to have any work done on my car at that dealership, and I plan to have any and all work needed on my vehicle done at Hyundai of St Augustine as long Mr. Guillotte is the one I will be dealing with. Thank you More

This is a great place to deal with. Kirk Guillotte welcomes you by name and service is handled quickly and efficiently by a very friendly bunch of mechanics. The parts man, Gary, and the salesman, Ed welcomes you by name and service is handled quickly and efficiently by a very friendly bunch of mechanics. The parts man, Gary, and the salesman, Eddie, are also extremely friendly and helpful. All in all a great place to deal with. More

Regarding all service work including oil changes for the last two and one half years have always been great. All apointments have been on time and work completed in a workman like manner. WE are plased. If last two and one half years have always been great. All apointments have been on time and work completed in a workman like manner. WE are plased. If and when we look to up date, to new cars we will give great consideration to continue doing business with the dealership. More

I purchased my car in August. Every time we have visited the dealership I have been amazed at the wonderful individualized service that is offered. I found the Genisis Coupe online so I called ahead to make the dealership I have been amazed at the wonderful individualized service that is offered. I found the Genisis Coupe online so I called ahead to make sure it was still available. The car was ready for me to test drive when we arrived. They offered a generous trade in value for my car without any haggeling. Next day I called to say I would purchase the car and it was ready when I got there. Deal was done and I was on my way back home in an hour. They even set up my phone. My recent visit was for the 7500 mile service. In no time my car was ready so I could leave in a clean car to finish my Christmas shopping. (my car needed a bath bad) More