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Hyundai of Union County

Monroe, NC

4.8
1,487 Reviews

3220 Highway 74 West

Monroe, NC

28110

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1,487 Reviews of Hyundai of Union County

December 31, 2012

We have been looking for new cars in various places thinking that all dealerships were the same...pushy, rude, bland... But we were directed from a friend to see this dealership. Within the first visit More

by Angelpadgett11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Dec 31, 2012 -

Hyundai of Union County responded

Angel, It was truly a pleasure assisting you & your wife in the purchase of your new car! Thank you for trusting us and allowing us the opportunity! Remember, we're here for you if you have any questions and we're only a quick phone call or e-mail away if you need anything. Thanks again & welcome to the Bob Mayberry Family! Sincerely, Gene Simmons & Lourdes Tellez

December 31, 2012

My husband went to another dealership looking for a car. NOBODY even bothered to ask him if he needed help. So, he drove on over to Hyundai and Gene Simmons approached him and started helping him. That da More

by love2bcz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Dec 31, 2012 -

Hyundai of Union County responded

We're so sorry to hear that you were mistreated &/or ignored at another dealership. The day that you buy your vehicle should be happy & stress-free. I'm glad to see that you did come up the road and that you're happy with our service. Please remember that we're here if you have any questions or if you need assistance scheduling your service appointments. Again, thank you for the opportunity of earning your business & welcome to the Bob Mayberry Family. Sincerely, Gene Simmons & The Bob Mayberry Team

December 31, 2012

I had been trying to buy a new vehicle since August, and no one would help me, then I went to Bob Mayberry and met Gene Simmons. He not only listened to what issues I had in the past. He took the time and t More

by Deese.douglas
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Dec 31, 2012 -

Hyundai of Union County responded

Doug, Thank you for your kind review. I know that it was a long road to find the car that you wanted at the right price point- but I'm glad to see that our hard work paid off! Congrats on your new car & thank you for allowing me the opportunity to assist you in that purchase. Please remember that I will continue to be here if you have any questions or if you need assistance with any of the equipment in your new car! Thanks again for choosing me & Bob Mayberry Hyundai & Happy Holidays! Sincerely, Gene Simmons & The Bob Mayberry Team

December 30, 2012

Paul has to be the unicorn of car salesmen. I felt no pressure and like I was having a conversation with a friend. He asked what I wanted and got me just that. In all my years of car buying i can say thi More

by poochie0804
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
paul moore, Paul Moore
Dec 31, 2012 -

Hyundai of Union County responded

WOW! Thank you for your kind words! I consider my customers friends, therefore, I appreciate the trust that you instilled in me to help you with your new car purchase. Please remember that I'm here for the long haul & if you need anything- don't hesitate in calling or e-mailing me. Again, thanks & Happy Holidays! Paul Moore & The Bob Mayberry Team

December 28, 2012

The minute I walked into the Bob Mayberry Charlotte Hyundai dealership with my wife to look at cars we were greeted in a professional manner by sales consultant Mr. Justin Michaud. His friendly More

by ccooper1110
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Dec 28, 2012 -

Hyundai of Union County responded

Carl & Slobodanka, Thank you for taking the time to write this wonderful review. It was a pleasure assisting you in the purchase of your new 2013 Hyundai Santa Fe. It was a priveldge getting to know both you and your wife. Thank you again for the the opportunity of earning your business & please remember that we're only a phone call or email away if you have any questions about your new car or if you need assistance with our service department. Happy Holidays & welcome to the Bob Mayberry Family! Justin Mchaud, Lourdes Tellez & The Bob Mayberry Team

December 28, 2012

So glad Paul Moore was my salesperson. He was extremely helpful and not pushy. I would recommend him and the dealership to my friends. Great job! More

by LizzieB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Moore
Dec 31, 2012 -

Hyundai of Union County responded

Thank you for your review. I pride myself to offer an easy, stress-free environment for all our customers and I'm glad that you enjoyed the process of purchasing your vehicle. Please remember that I'm just a phone call or e-mail away if you need anything or have any questions about your car. Again, thank you and Happy Holidays! Paul Moore & The Bob Mayberry Team

December 23, 2012

While reading reviews on line, I kept coming back to Bob Mayberry Hyundai. I was looking for a pre-owned Tuscon. We went to Monroe and were greeted by Paul Moore. He was extremely helpful, not overbearing a More

by Christabel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Moore
Dec 26, 2012 -

Hyundai of Union County responded

Mrs. Harvey, Thank you so very much for your kind review. It was a pleasure assisting you & your husband with the purchase of your 2010 Hyundai Tucson. Please remember if you have any questions, or require assistance with service appointments I am only a phone call or email away. Again, thank you for your patronage & welcome to the Bob Mayberry Family!!! Sincerely, Paul Moore

December 22, 2012

We have purchased three vehicles this year from Chuck and financing handled by Lourdes each time. Chuck is not a high pressure sales person, which is hard to find. He takes plenty of time during and after More

by Keck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Dec 26, 2012 -

Hyundai of Union County responded

Chris & Sara, Thank you so very much for your review. As always, Chuck & I enjoyed assisting you in your purchase & we're glad that you came back to us! If you need ANYTHING, please don't hesitate in calling Chuck or I and remember that we're just a phone call away! Happy Holidays to you & your family & thanks again! Chuck Richmond, Lourdes Tellez & The Bob Mayberry Team

December 21, 2012

Looking for a car? Call Clayton! His dedication to get me into my car, yet remain within my finanical budget, was impressive. He was patient with me and wasn't pushy at all. I will continue to send my frien More

by bmurillo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ted Kipp
Dec 21, 2012 -

Hyundai of Union County responded

Becky, Thank you for that awesome review! It was wonderful assisting you in the purchase of your 13 Sonata. I pride myself in assiting my customers to achieve their goal in this process- may it be the specific color, package of the vehicle &/or payment. I am glad to see that we were able to achieve that for you. Please know that I continue to be here for you long after the sales process is done. If you need any assistance in setting up your service appointments, if you need a loaner for those appointments, or if you have any questions about your Sonata, please do not hesitate in calling or e-mailing me. Again, thank you for your kind words and welcome to the Bob Mayberry Family. Wishing you and your family a very Happy Holidays! Clayton King & The Bob Mayberry Family

December 18, 2012

Paul is great to work with. This is the 3rd vehicle we have bought from Paul. He listens to you to understand what it is you are looking for and he tries to make the best deal possible for his clients. More

by jbaker73
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Moore, Paul Moore
Dec 21, 2012 -

Hyundai of Union County responded

Julie, Thank you for taking the time to write this. I hope that you're enjoying your new Sonata. As is was the previous times with your purchases, it was truly a pleasure assisting you. As always, if you need anything, please do not hesistate in calling or emailing me. Have a wonderful holiday season & welcome back to the Bob Mayberry Family. Sincerely, Paul Moore

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