INFINITI OF DENVER

New purchase by repeat customer in for Svc issue Fast booking. Fast service and very helpful. Love working with Jermaine! Feel like he has my back! Arrange for a ride to work and pick was right on Fast booking. Fast service and very helpful. Love working with Jermaine! Feel like he has my back! Arrange for a ride to work and pick was right on time. More

Very friendly It was a great experience. You have always been very helpful and kept me informed of all my vehicle needs. I always take my car to the service depa It was a great experience. You have always been very helpful and kept me informed of all my vehicle needs. I always take my car to the service department for maintenance, and just feel that you always have been honest and I know that I have people working on my car that are familiar with it. More of a peace of mind. More

Want it?...Got it!! I had a great time between the test drive all the way to the financial aspect of my car buying experience. The sales person was helpful and found what I had a great time between the test drive all the way to the financial aspect of my car buying experience. The sales person was helpful and found what I wanted in a short time. More

Top Notch! Typically at luxury car dealerships the sales teams have a pretentious attitude when a customer enters the showroom which I find to be baffling since Typically at luxury car dealerships the sales teams have a pretentious attitude when a customer enters the showroom which I find to be baffling since customer service should be above and beyond at a place of business where they are selling high end vehicles! This typical scenerio was NOT what I experienced at Infiniti of Denver. The awesome GM, Craig, and a rockstar salesman, Luis, greeted me with warm and kind smiles when I was literally just looking/admiring one of their new crossover models. They took me off guard with a non-aggressive approach when asking how they can help me find my next Infiniti. They made me feel so comfortable even after saying I was just looking that I decided I wanted to set up an appointment to test drive the new crossover. Since my appointment landed during my birthday weekend, Luis had a birthday cheesecake ready for me when I came in...I know, right? Total wow factor! This was hands down, the best customer experience I've ever had during a car purchasing process. I would highly recommend Luis to anyone looking to buy an Infiniti since he will treat you like you're family and genuinely ensure you are happy from the moment you sign the paperwork and even after you drive off the lot! I can say with confidence that I will not go to any other Infiniti dealership as long as Luis is there! Cheers, A Happy Driver of a New QX30 😁 More

Didn't Seem to Care I read some of the other reviews on here and they are stellar! I really wish I was taken care of by one of the other sales people who received 5 stars I read some of the other reviews on here and they are stellar! I really wish I was taken care of by one of the other sales people who received 5 stars. Maybe they would have tried to put a deal together. More

Our 2nd time working with Infiniti of Denver! Infiniti of Denver and Luis Ramos took excellent care of us! The customer service at this dealership is terrific. Truly, they go above and beyond othe Infiniti of Denver and Luis Ramos took excellent care of us! The customer service at this dealership is terrific. Truly, they go above and beyond other dealerships to make their customers happy. This is our 2nd car from Infiniti of Denver, and we have been so happy with our experience. I highly recommend Luis who is extremely knowledgable, attentive and easy to work with. A big thanks to Luis for making this such an easy and enjoyable experience! We'll be back again! More

Exceptional Customer Service at Infiniti of Denver Cant say enough about service consultant Clark Hearold ... he's 100% loyal to the Infiniti product as represented by his "customer oriented service" w Cant say enough about service consultant Clark Hearold ... he's 100% loyal to the Infiniti product as represented by his "customer oriented service" when taking care of our QX80 service needs. He consistently goes out of his way in assuring our satisfaction. Please give our appreciation to this great service consultant. Ray & Susie More

Above and beyond My first review did not show, not sure why. Luis was fantastic! Made my experience very easy. He took the time to actually listen and understood my n My first review did not show, not sure why. Luis was fantastic! Made my experience very easy. He took the time to actually listen and understood my needs. He is very polite and caring, no pressure at all. I would refer him to everyone that I know. Although others were involved to make my purchase happen, Luis went above and beyond to help me. Thank you sir.......you have it figured out. More

Fabulous I knew what car I wanted and when it sold I was crushed, Luis kept At it working for me and I drove back to Wyoming in a car I am in love with. Luis I knew what car I wanted and when it sold I was crushed, Luis kept At it working for me and I drove back to Wyoming in a car I am in love with. Luis is different from many sales people, he genuinely cares about customer satisfaction. I highly recommend asking for Luis!!! More

Great Experience We knew exactly what we wanted and a match came up at Infiniti of Denver. I inquired and Luis contacted me almost immediately with a personalized vid We knew exactly what we wanted and a match came up at Infiniti of Denver. I inquired and Luis contacted me almost immediately with a personalized video of the car - pretty awesome. I gave a fair price that I was willing to pay and Luis worked diligently to make it happen. Long-story short, we were there the next day with our 3 little boys in tow. Luis was great helping keep the kids entertained while we waited and signed everything. The total process was a little slow (3 hours) considering we weren't doing any back and forth on the price. Other than that, it was a stellar experience. I wouldn't hesistate to work with Luis or Infiniti of Denver again. We love our new car! More