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INFINITI Of Orland Park

Orland Park, IL

Overview
Employees
Reviews
Vehicles
4.6
910 Reviews
Contact Dealership

8751 W 159th St

Orland Park, IL

60462

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Showing 910 reviews

September 02, 2024

Joe my salesman is amazing…finance guys need to learn how to listen to the customer. More

by pkruder
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Ruiz
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Sep 12, 2024 -

INFINITI Of Orland Park responded

Thank you for your feedback! We’re thrilled to hear that Joe provided you with amazing service. However, we’re sorry to learn about your concerns with the finance team. We strive to listen carefully to all our customers, and your feedback will help us improve. Please feel free to reach out to us directly if you’d like to discuss your experience further. We appreciate your insights and look forward to serving you better in the future. Best wishes, INFINITI Of Orland Park

September 01, 2024

Excellent service very respectapake very polite And in greatly appreciated will do business again thx for the great service More

by yayasin2003
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ahmad Sarhan
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Sep 12, 2024 -

INFINITI Of Orland Park responded

Thank you for your kind words! We’re delighted to hear that you found our service excellent, respectful, and polite. We greatly appreciate your feedback and look forward to doing business with you again. Thanks for choosing us! Best wishes, INFINITI Of Orland Park

September 01, 2024

My whole car buying experience at Infiniti of Orland Park was fantastic from start to finish. More

by jenningsreed
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lucas Galifos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Schedler
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Sep 12, 2024 -

INFINITI Of Orland Park responded

Thank you for your positive feedback! We’re thrilled to hear that your entire car buying experience was fantastic from start to finish. We strive to make the process smooth and enjoyable, and we’re glad we could meet your expectations. We look forward to assisting you again in the future! Best wishes, INFINITI of Orland Park

September 01, 2024

Love love love the experience at the dealership. You guys really took care of me More

by FELAE40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Cescato
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kerrie Garrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Griswold
5.0
This rating includes all reviews, with more weight given to recent reviews.
LaToya Tenton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 12, 2024 -

INFINITI Of Orland Park responded

Thank you so much for your kind words! We’re thrilled to hear that you loved your experience at the dealership and felt well taken care of. Your satisfaction is our top priority, and we’re delighted to have met your expectations. We look forward to assisting you again in the future! Best wishes, INFINITI Of Orland Park

September 01, 2024

Great Service Always! They provides the best customer service everytime I'm there. I would recommend them to my family and friends. More

by NIKKIJACKSON71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerrie Garrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 12, 2024 -

INFINITI Of Orland Park responded

Thank you for your wonderful feedback! We’re delighted to hear that you consistently receive great service and that our customer service exceeds your expectations. Your recommendation to family and friends means a lot to us. We look forward to continuing to provide you with excellent service! Best wishes, INFINITI Of Orland Park

August 30, 2024

Nut-Road Wheel locks purchased on 11/15/23 were removed from my tires during an oil change 5 months ago. I called to inquire and was told to bring vehicle to service. On 8/13/24 I asked the service depa More

by CLAUDIAHJONES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brittany Blunt
1.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Wagner
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Mikuzis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Marquie
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Coster
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Vosler
1.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Griswold
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sebastian Badillo, Terry Lewis
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Sep 12, 2024 -

INFINITI Of Orland Park responded

Thank you for bringing this to our attention, and we apologize for the inconvenience you’ve experienced. We’re sorry to hear about the issue with your wheel locks and the lack of follow-up from our team. Your satisfaction is important to us, and we want to resolve this promptly. Please contact us directly at 708-403-4700 to address this issue and set up an appointment for the missing wheels locks. Best Wishes, INFINITI Of Orland Park

August 30, 2024

Nice and very quick turnaround. Kept me informed throughout the whole process. My go to dealer for service More

by RafalB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
LaToya Tenton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 12, 2024 -

INFINITI Of Orland Park responded

Thank you for your feedback! We’re thrilled to hear that you had a quick turnaround and that we kept you informed throughout the process. We’re honored to be your go-to dealer for service and look forward to continuing to provide you with excellent service in the future. Best wishes, INFINITI Of Orland Park

August 29, 2024

Good service. Quick service and very courteous personal. I am very satisfied with my treatment. More

by KLDORRIS1964
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Blunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Marquie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Coster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Cescato
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kerrie Garrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Griswold
5.0
This rating includes all reviews, with more weight given to recent reviews.
LaToya Tenton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mimi Nofal, Sebastian Badillo, Terry Lewis
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Sep 12, 2024 -

INFINITI Of Orland Park responded

Thank you for your feedback! We’re pleased to hear that you received quick and courteous service and that you’re very satisfied with your treatment. We appreciate your kind words and look forward to continuing to provide you with excellent service in the future. Best wishes, INFINITI Of Orland Park

August 28, 2024

Christine was professional, attentive and responsive. My vehicle was services quickly and efficiently. Service is a primary driver in my choice of auto. More

by ACCTGCONCEPTS
Recommend Dealer
Yes
Employees Worked With
Christine Griswold
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 12, 2024 -

INFINITI Of Orland Park responded

Thank you for your feedback! We’re delighted to hear that Christine provided you with professional, attentive, and responsive service. It’s great to know that your vehicle was serviced quickly and efficiently. We understand that service is a key factor in your choice of auto, and we’re glad to have met your expectations. We look forward to serving you again! Best wishes, INFINITI Of Orland Park

August 27, 2024

The service in the Orland Park location is always exceptional. I continue to come back because I trust the staff to do a great job every time! More

by SHERRYMALLIT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Cescato
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 12, 2024 -

INFINITI Of Orland Park responded

Thank you for your kind words! We’re thrilled to hear that you consistently have an exceptional experience at our Orland Park location and that you trust our staff to provide great service every time. Your continued support means a lot to us, and we look forward to serving you in the future! Best wishes, INFINITI of Orland Park

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