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INFINITI Roseville

Roseville, CA

4.7
594 Reviews
We're a family owned and operated business, proud to serve Roseville and the local Sacramento Valley. Our owner, John Driebe and Executive Manager, Marco Buscaglia have over 30 years combined experience in the car business and value the relationships we've created. We're conveniently located in the heart of Sacramento, right off Highway 80, in the Roseville Auto Mall. We believe in the power of volume pricing and much of our business comes from repeat and referral business. Here at INFINITI Roseville, we invite you to become a part of the family and see for yourself why we say, "Expect More!"
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830 Automall Dr

Roseville, CA

95661

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Showing 594 reviews

February 28, 2025

My car was in for warranty work because of issues with the windows and the panoramic sunroof. The service center ended up, putting in a completely new panoramic roof in my car, and when I picked up my car More

by THEMAZES
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Berry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2025 -

INFINITI Roseville responded

Themazes, We appreciate your feedback and sincerely apologize for the condition of your vehicle upon return. That’s not the level of care we aim to provide. I understand our Service Manager, Michael Jeffries has reached out to try and make this right and have scheduled a complimentary interior cleaning for you. Please reach out to our team if you need any further assistance.

February 28, 2025

Easy to schedule appointments when needed even next day appointments. Easy drop off. The updates on my car that I received by text are great really appreciate the communication. More

by HALO4U
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Chastain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

INFINITI Roseville responded

hank you for your great feedback! We always aim to make things as convenient and transparent as possible for our customers! If you ever need anything else, don’t hesitate to reach out. We’re here to help!

February 27, 2025

The dealer is nice, clean and convenient , staff are friendly, highly recommend. Happy with the service. More

by Harrison Lam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jairo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2025 -

INFINITI Roseville responded

Harrison, Thank you for the kind words! We are so glad you felt comfortable during your visit & that our team members made a lasting impression! We appreciate your business and look forward to the next time!

February 27, 2025

My recent service experience was outstanding and I very highly recommend the Infiniti service department. More

by HH7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micah Caplan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2025 -

INFINITI Roseville responded

Thank you for the 5-star review! We appreciate the kind words and look forward to the next time we can assist you!

February 26, 2025

Quick service. Very knowledgeable service rep. Good customer service. Thank you 12 13 14 15 More

by WODRWMN02
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No name provided in receipt
Feb 27, 2025 -

INFINITI Roseville responded

Thank you for the amazing review! We are so glad you had an excellent service experience with us. We look forward to continuing to serve you!

February 26, 2025

The service I received met my expectations. I went in for an oil change and recall. The recall required additional time with the service department which was completed within the time-line sche More

by SAMVELIZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Berry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2025 -

INFINITI Roseville responded

Thank you for sharing your experience! We're glad to hear that the service met your expectations and that your oil change and recall were completed as scheduled. We appreciate your patience with the additional time needed for the recall and are happy to have been able to get everything taken care of. If you need anything else in the future, please don’t hesitate to reach out!

February 22, 2025

I have been a loyal customer of Infiniti for many years (have owned 6). From sales to service I’ve had the best experience! 10/10! More

by SHANNONLOVE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Esther Shamouel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nadine Dillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Micah Caplan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Bermudez
Feb 24, 2025 -

INFINITI Roseville responded

Shannon, Thank you so much for your kind words and for being such a loyal Infiniti customer! We’re thrilled to hear that you’ve had such positive experiences with both our sales and service teams over the years. Your continued trust means the world to us, and we’re grateful to have had the opportunity to serve you through your six Infiniti vehicles. We look forward to continuing to exceed your expectations! 10/10 is music to our ears!

February 22, 2025

Matthew, in the Service Dept. , was friendly, professional and very knowledgeable. He kept me informed and met time commitments. Service provided was completed as promised. I'm a l More

by DJW4410
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Berry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2025 -

INFINITI Roseville responded

Thank you so much for taking the time to share your experience! We’re thrilled to hear that Matthew in the Service Department took such great care of you. We’re proud to have a team that is friendly, professional, and knowledgeable. It’s wonderful to know that you continue to be happy with the dependable service we provide at INFINITI Roseville. Your loyalty and kind feedback mean a lot to us, and we look forward to continuing to serve you in the future! Thank you again!

February 19, 2025

Dan at service is amazing , very professional and curious, always follows up and very helpful. More

by BK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Chastain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray in sales
Feb 20, 2025 -

INFINITI Roseville responded

Thank you for sharing your amazing experience with Dan! We are so glad he ensured your service experience with us was seamless. We look forward to continuing to serve you!

February 19, 2025

Dan and his team went above and beyond to keep me informed and taken care of. More

by DLPETTINATO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Chastain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Berry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2025 -

INFINITI Roseville responded

Thank you so much for sharing your amazing experience with Dan! We are so glad to hear that he took such amazing care of you. He really is amazing and we're so fortunate to have him on our team. We look forward to the next time!

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