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INFINITI Roseville

Roseville, CA

Overview
Employees
Reviews
Vehicles
4.7
577 Reviews
We're a family owned and operated business, proud to serve Roseville and the local Sacramento Valley. Our owner, John Driebe and Executive Manager, Marco Buscaglia have over 30 years combined experience in the car business and value the relationships we've created. We're conveniently located in the heart of Sacramento, right off Highway 80, in the Roseville Auto Mall. We believe in the power of volume pricing and much of our business comes from repeat and referral business. Here at INFINITI Roseville, we invite you to become a part of the family and see for yourself why we say, "Expect More!"
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830 Automall Dr

Roseville, CA

95661

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Showing 577 reviews

April 21, 2025

Marco, Dan, Alyssa, and the rest of the Infiniti Roseville team are the best. They always go above and beyond to ensure my vehicle is in top running order and they wash and vacuum it for me too! More

by Christopher G.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Chastain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jairo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alyssa Ussery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Esther
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Apr 22, 2025 -

INFINITI Roseville responded

Christopher, Thank you for taking the time to share your amazing experience! We are so glad our team members made such a lasting impression! We really do love to go the extra mile for our clients and we're glad you were no exception. We look forward to continuing to serve you!

April 20, 2025

These guys are amazing here. I spent all day going to different lots and dealerships, dealing with slimey salespeople. Decided to make my way here after seeing a car online that More

by Joey
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Vaio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason L., and Terry
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Apr 21, 2025 -

INFINITI Roseville responded

Joey, Thank you for the amazing feedback! We’re truly grateful you chose to stop by after a long day of visiting other dealerships. It’s great to hear that Terry, Geoff, and especially Jason made your experience easy, honest, and enjoyable. We aim to make car buying as exciting and stress-free as it should be, and we’re so glad we hit the mark for you! We wish you many happy miles ahead!

April 19, 2025

Alysssa picked up my car and returned it and kept in touch with me; very nice and professional. No work was done at this time, a part was ordered. The car most likely got to the service center by 10 a.m More

by JAM6060
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jairo Gutierrez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Alyssa Ussery
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 21, 2025 -

INFINITI Roseville responded

Thank you for taking the time to share your feedback and for recognizing Alyssa’s professionalism. We understand the frustration with delays, especially when you're dealing with a check engine light. Unfortunately, shipping times for parts are managed directly by the OEM, and while we try our best to expedite every order, we don’t have control over those timelines. We truly appreciate your patience and are here if you need anything further while the part is en route. If needed, please feel free to contact our Service Manager, Michael Jeffries at 916-770-8400.

April 19, 2025

Service went smooth but the car wash never happened which os disappointing given it was offerred and written on my invoice. More

by 2MAS24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Berry
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 21, 2025 -

INFINITI Roseville responded

We appreciate your feedback and sincerely apologize for the missed car wash. That’s not indicative of the high level of service we strive to provide. Thank you for bringing it to our attention. Our Service Manager would love the opportunity to speak with you directly, but we were unable to locate your customer record based on the username. Please contact him at your convenience so we can make this right. He can be reached directly at 916-770-8400.

April 19, 2025

Micah was thorough and exceeded expectations. Responded quickly to all my questions and delivered my car on time! More

by PROFFITTMARJORIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Esther Shamouel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Micah Caplan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 21, 2025 -

INFINITI Roseville responded

Thank you for the great feedback! We’re so glad to hear that Micah exceeded your expectations and made the process smooth and timely. We look forward to the next time we can assist you!

April 19, 2025

Dan Chastain is great. Work was performed perfectly and he kept us informed the whole time. More

by KKGILLY17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Chastain
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 21, 2025 -

INFINITI Roseville responded

Thank you for the 5-star review! We are so glad Dan was a pleasure to work with - he really is amazing! We look forward to continuing to serve you.

April 16, 2025

It was a relaxed, positive experience. I hate cat buying, but this was so easy. More

by JUDYMML
Recommend Dealer
Yes
Employees Worked With
Mikita
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Apr 16, 2025 -

INFINITI Roseville responded

Thank you for the amazing review! We are so glad we could make car-buying enjoyable and seamless. We appreciate the kind words and look forward to the next time!

April 14, 2025

Great experience. Everyone seemed to know what they were doing and taking about and were straight forward and honest with me More

by KELLENRALPH
Recommend Dealer
Yes
Employees Worked With
Matthew Berry
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 15, 2025 -

INFINITI Roseville responded

Thank you for the 5-star review! We are glad your experience with us was seamless and enjoyable! We look forward to the next time we can assist you.

April 14, 2025

It was very clean and quick. My oil change and complimentary car wash took about 90 minutes More

by N.ARMOUR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jairo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 15, 2025 -

INFINITI Roseville responded

Thank you for the 5-star review! We are glad you had a great service visit with us. We look forward to the next time we can assist you.

April 12, 2025

Thorough inspection of my 2005 Infiniti G35 and help with bad fob. Dan was very helpful, congenial and professional. Even though I live quite far from the Infiniti Garage at Roseville Mall, I am grateful to More

by MARJUAZEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Chastain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 14, 2025 -

INFINITI Roseville responded

Thank you for taking the time to share your experience! We're so glad to hear that Dan was helpful, professional, and provided the level of service you deserve. It means a lot that you made the trip from afar, and we’re truly grateful for your trust in our team. We’re always here to help! Until next time.

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