INFINITI Roseville

Exceptional service Today we went to Infinty Roseville to look at a used Ford Escape. Todd help my wife and I. Todd was amazing from the moment he said hello to the time Today we went to Infinty Roseville to look at a used Ford Escape. Todd help my wife and I. Todd was amazing from the moment he said hello to the time we said good bye. It started with him bringing us water and a umbrella because it was raining. We took the car for a test drive. He answered any question we had about the car, also while asking questions about us and making it a personal experience, not just about selling a car. He went over all information with us step by step and made sure we didnt have questions. We also met Shawn who finalized all the paperwork. He was also very professional and made it a personal experience. Overall my wife and I had a great experience today and if we need cars in the future we may be looking here first. Thank you! More

Happy Family! Professional, enthusiastic, thorough, warm, hassle- free are the words that immediately come to mind when describing our experience with this dealersh Professional, enthusiastic, thorough, warm, hassle- free are the words that immediately come to mind when describing our experience with this dealership. 10 out of 10. More

Great experience with Sarah! I had a great experience with Sarah. She was patient and truly caring. She made the car shopping experience a lot less stressful. She went above and b I had a great experience with Sarah. She was patient and truly caring. She made the car shopping experience a lot less stressful. She went above and beyond not only while at the dealership but also followed up with me to make sure I was taken care of. I would highly recommend working with her. Thank you Sarah for the great experience! More

Paul and Tara Today I sold my QX50 back to the dealership. I must say that it was awesome experience working relationship with Steve , Paul and Tara . They all repr Today I sold my QX50 back to the dealership. I must say that it was awesome experience working relationship with Steve , Paul and Tara . They all represent the dealership in a great way . Thank you all, Fred Limbocker More

Sold a used vehicle I sold one of my used vehicles to Infinity of Roseville and worked with Tara Freeman. The vehicle was purchased at the agreed upon price and I was in I sold one of my used vehicles to Infinity of Roseville and worked with Tara Freeman. The vehicle was purchased at the agreed upon price and I was in and out in less than an hour. Tara was fantastic and went out of her way to help me. I would recommend them to all my friends and family. More

Sold car to Tara About two weeks ago, my family sold my moms car to Tara through Kelley blue book. She was personable, professional, and made the whole process easy. H About two weeks ago, my family sold my moms car to Tara through Kelley blue book. She was personable, professional, and made the whole process easy. Highly recommended! More

Friendly & Helpful We arrived at the Infiniti dealership late but was greeted and helped right away. Sarah was friendly and didn’t try to rush us out of there. She went We arrived at the Infiniti dealership late but was greeted and helped right away. Sarah was friendly and didn’t try to rush us out of there. She went over every feature and answered all our questions. She was understanding about my hesitation to test drive in the dark and allowed me to stay in the loop instead of going onto the streets. She showed us every feature of the car and was able to come up with an estimate on pricing without running our credit. We never felt pressured and appreciated Sarah checking in with us the following Day. Our decision to go with another car was not because of the service. We needed more space and preferred captains chairs for the second row. We would definitely come back to purchase an Infiniti :-) More

Sarah the Superstar! Sarah Farinsky made the car buying experience a positive one for the first time ever. From the time I walked through the doors to the time I left, wou Sarah Farinsky made the car buying experience a positive one for the first time ever. From the time I walked through the doors to the time I left, would have been less than one hour had the car I bought not still been wrapped in plastic. Sarah was pleasant, professional, engaging and sincere. She promised it would be hassle free but I’ve heard that before. It was hassle free. She even followed up with a few text check-ins to make sure I liked the car and didn’t have any questions. 110% for EXCELLENT customer service. More

Best Buying Experience Ever Called ahead of time to ask a few questions. Sarah immediately pulled the car she thought would best suit my needs. By the time I arrived at the deale Called ahead of time to ask a few questions. Sarah immediately pulled the car she thought would best suit my needs. By the time I arrived at the dealership an hour later Sarah had a car pulled up and was ready to take me on a test drive. Since my top concern was safety features, Sarah walked me through the safety technology...by driving down hill without applying the brakes! And the car stopped itself. I was amazed. Long story short, through a ten minute test drive Sarah was able to instill in me a confidence that the car will keep my family safe. I returned to the dealership the following morning with my husband. He took a quick test drive and loved the way the car handled. About an hour later we walked out of the dealership with papers signed and a new QX50. More

Top notch service! This is my second Infiniti and always get top notch service from my salesperson! I’ve recommended Todd to my friends and family he has always been awe This is my second Infiniti and always get top notch service from my salesperson! I’ve recommended Todd to my friends and family he has always been awesome! More