INFINITI Roseville

The Team Came Through - BIG TIME In all honesty, our first impression on our first visit was MEH; we actually ended up leaving soon after our test drive and went over to another deale In all honesty, our first impression on our first visit was MEH; we actually ended up leaving soon after our test drive and went over to another dealership. I had pretty much decided to go with the other dealership, we was just waiting for the transfer of the car I was interested in. A few days had past and I received an email from Blake inquiring about my interest in the vehicle we had looked at. After sharing our experience, and giving him our feedback via email, I went on to proceed with the other dealership thinking we were finished with Infinity; but Blake had other plans. After following up with a couple of phone calls, and leaving me messages, I called Blake back; and I'm glad I did! My husband and I came over to the dealership soon afterwards, met with Blake and Steven, and left a couple of hours later with the car I originally wanted; and I couldn't be happier! Shawn made the financing end so easy, explained everything as we went along, and made sure that my personalized plates we're included in the paperwork to DMV. So thank you team, you won my loyalty; though I don't think the other dealership is so happy with you, I actually had to break the news to them while we were still with you. I will gladly recommend this dealership to friends, family, and strangers. More

Specacular dealer! We loved working with Sarah. Dealer is very customer-centric. Sarah answered so many questions for us and ensured we knew exactly what we were buying (which was a great car!). She Dealer is very customer-centric. Sarah answered so many questions for us and ensured we knew exactly what we were buying (which was a great car!). She made the transaction very smooth too - no surprises. I'd highly recommend Infiniti Roseville and working with Sarah! More

Nothing short but amazing From the time I pulled up to the dealership Todd was very helpful and accommodating. I honestly have no complaints, he made everything easy and actual From the time I pulled up to the dealership Todd was very helpful and accommodating. I honestly have no complaints, he made everything easy and actually listened to what I wanted. I would highly recommend not only the dealership but Todd. Everybody there was wonderful! More

Bought 2 cars, very happy with experience We went to Roseville Infiniti looking to buy a car for my wife. The salesperson Todd, the finance person Jeff and document person Sean were very frien We went to Roseville Infiniti looking to buy a car for my wife. The salesperson Todd, the finance person Jeff and document person Sean were very friendly and helpful with our purchase. We ended up coming in the next day and buying a second car! Thanks again for a great car buying experience! More

Truly Exceptional Sarah was truly exceptional from the time I worked with her over the phone, on email and when she met us at the dealership. She was amazing in every w Sarah was truly exceptional from the time I worked with her over the phone, on email and when she met us at the dealership. She was amazing in every way answering our questions, taking time to explain the details and of course most of all putting an amazing deal for us. I recommend Sarah and Infiniti Roseville to everyone I know !!! More

Selling my vehicle Paul Reyes provided me with excellent customer service. I was in the dealership to sell my vehicle, and Paul couldn't be more helpful. He purchased Paul Reyes provided me with excellent customer service. I was in the dealership to sell my vehicle, and Paul couldn't be more helpful. He purchased my vehicle, at a fair price, completed all the necessary DMV documents, and gave me a check for the full amount. More

Left with exactly what we wanted! Definitely not your typical dealership. Sarah was excellent, we let her know our parameters and she never pushed us to change them. She has a great at Definitely not your typical dealership. Sarah was excellent, we let her know our parameters and she never pushed us to change them. She has a great attitude and is extremely patient. Shawn was awesome as well, he is very personable and provided most efficient pressure free finance experience we have had. More

Great overall used car buying experience. I was contacted within minutes of sending a used car email inquiry by a very kind and professional salesman, Todd Ritter. He was very knowledgeable a I was contacted within minutes of sending a used car email inquiry by a very kind and professional salesman, Todd Ritter. He was very knowledgeable about the vehicle and took his time to answer any questions before we arranged a test drive. I did end up purchasing a different used car from here after working with Todd on the best vehicle for me. His patience and knowledge was truly admirable. I never felt pressure, just true support from all at the Dealership. In addition, Todd, Jeff (sales manager) and Shawn (Finance) ensured my satisfaction thoughout the whole process. Even... dealing with my delightful trade vehicle. I would definitely recommend Roseville Infinity!! More

I love my Infiniti, thanks Sarah!! The whole experience was pleasant! From test drive to finance. Everyone was professional and informative. Sarah helped me find the perfect car for me The whole experience was pleasant! From test drive to finance. Everyone was professional and informative. Sarah helped me find the perfect car for me :) She’s awesome! I love my qx50 More

Excellent customer service This is the best dealership customer service we have been to..our Sales rep Sarah did an excellent job explaining everything about the car and the lea This is the best dealership customer service we have been to..our Sales rep Sarah did an excellent job explaining everything about the car and the lease options. Also Jeff , the manager was willing to spend extra time to greet you and spent time get to know you. Very friendly atmosphere and we love our new infinity qx60 ! More