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INFINITI Roseville
Roseville, CA
705 Reviews
We're a family owned and operated business, proud to serve Roseville and the local Sacramento Valley. Our owner, John Driebe and Executive Manager, Marco Buscaglia have over 30 years combined experience in the car business and value the relationships we've created. We're conveniently located in the heart of Sacramento, right off Highway 80, in the Roseville Auto Mall. We believe in the power of volume pricing and much of our business comes from repeat and referral business. Here at INFINITI Roseville, we invite you to become a part of the family and see for yourself why we say, "Expect More!"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Showing 705 reviews
September 14, 2025
I always know that Infiniti will give me very good service. Very nice environment and love the service agents. service. Very nice environment and love the service agents. More
by W.BRIDGERS
Verified Customer
September 12, 2025
I take back my previous review as it was my fault for squeak and screech. Jairo went above and beyond helping me fix my car problem. Even dropped the price for me even though the car problems I had were squeak and screech. Jairo went above and beyond helping me fix my car problem. Even dropped the price for me even though the car problems I had were my fault, Fixed my bent hardware at no cost, Lent me a courtesy vehicle at no charge as well! I highly recommend this place to anyone looking for honest work done and also a friendly environment More
by bermudeze6
Employees Worked With
September 11, 2025
The whole team was friendly and answered all questions I had on the product and the issues with the car had on the product and the issues with the car More
by FINFANGREG
Employees Worked With
September 10, 2025
I was very impressed with the service and concern to detail and satisfaction on my part, I will continue to bring my vehicle there with trust and knowledge of knowing it will be correctly repaired by qu detail and satisfaction on my part, I will continue to bring my vehicle there with trust and knowledge of knowing it will be correctly repaired by qualified technicians and it will be clean and ready when they say it will. Thank you More
by Sffinn1965
Employees Worked With
September 07, 2025
Service was exceptional. Jairo has always been professional, when dealing with me, and explaining answers to my questions. That’s quite imperative with me, because I had such Jairo has always been professional, when dealing with me, and explaining answers to my questions. That’s quite imperative with me, because I had such good service from where I came from, ELK-GROVE INFINITY AND ASHLEY being my only service rep, for over 12 years. More
by Barb
Employees Worked With
September 05, 2025
Jairo is very helpful and knowledgeable, and I truly appreciate all the assistance he has given me. appreciate all the assistance he has given me. More
by RBARROZO
Employees Worked With
September 02, 2025
This is the best dealership I’ve ever been to, everyone was courteous and my car was taken care of and ready when promised. The Service Writer Jairo was a Superstar! was courteous and my car was taken care of and ready when promised. The Service Writer Jairo was a Superstar! More
by bernie_silveria
Employees Worked With
September 01, 2025
Jairo kept me informed and was on top of the situation. Made the service a great experience!, Made the service a great experience!, More
by SAH64003
Employees Worked With
August 31, 2025
The service I received was above amazing. Service advisor- Miguel explained all my issues with my car . He discussed the costs . Car had 2 leaks that needed to be repaired. Service advisor- Miguel explained all my issues with my car . He discussed the costs . Car had 2 leaks that needed to be repaired. More
by Privateron
Employees Worked With
Mechanic-Rodney , Service advisor-Miguel
August 28, 2025
Jairo my service advisor is Everything! There are not a lot of employees now days that will go above and beyond and communicate the whole process when it comes to automotive/retail service. There are not a lot of employees now days that will go above and beyond and communicate the whole process when it comes to automotive/retail service. This dealership is extremely lucky to have a one of a kind top notched employee! I would like to reward this individual of a recommendation for a higher commission from the owner of the store! I know this review might not make it through the hands of the owners of this store, let along the actual Infiniti brand. But if somehow this falls through the cracks and corporate reads it. Let it be known that Jairo is the greatest Infiniti advisor your business have! He should be rewarded with not just recognition but reflect it on his pay! I will continue to bring my vehicle 2hrs away from our home just to get it service here because Jairo exist! More
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