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INFINITI Roseville

Roseville, CA

4.7
590 Reviews
We're a family owned and operated business, proud to serve Roseville and the local Sacramento Valley. Our owner, John Driebe and Executive Manager, Marco Buscaglia have over 30 years combined experience in the car business and value the relationships we've created. We're conveniently located in the heart of Sacramento, right off Highway 80, in the Roseville Auto Mall. We believe in the power of volume pricing and much of our business comes from repeat and referral business. Here at INFINITI Roseville, we invite you to become a part of the family and see for yourself why we say, "Expect More!"
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830 Automall Dr

Roseville, CA

95661

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Showing 590 reviews

March 31, 2025

Micah is the best. Friendly, helpful, fast, trustworthy. I always feel confident when he gives me advice, that he's got my best interests at heart. More

by DAN@ITSTHEPRIZE.COM
Recommend Dealer
Yes
Employees Worked With
Micah Caplan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Micah Caplan
Apr 01, 2025 -

INFINITI Roseville responded

Dan, Thank you for the wonderful feedback! We’re so glad to hear that Micah has been able to provide you with the friendly, helpful, and trustworthy service you deserve. It’s great to know you feel confident in his advice, as we strive to always have our customers' best interests in mind. We truly appreciate your kind words and look forward to continuing to serve you in the future!

March 30, 2025

Todd was great. Very patient, professional and knowledgeable. Appreciated the time he took in helping me decide whether I would finance or lease my QX60. More

by DANELLEGOODRICH
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Esther Shamouel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Ritter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Was originally approached by Nick (?). He said he was new. Also dealt with Jeff in Finance.
Mar 31, 2025 -

INFINITI Roseville responded

Danelle, Thank you for sharing your experience! We're so glad to hear that Todd was patient, professional, and knowledgeable while helping you make the best decision for your INFINITI QX60. We truly appreciate your kind words and are happy to know he made the process smoother for you. We look forward to a long-lasting relationship!

March 30, 2025

didn’t use it but i will rate it when i do. i’m sure they are top quality More

by mikegiamanco
Recommend Dealer
Yes
Employees Worked With
names not entered
Mar 31, 2025 -

INFINITI Roseville responded

Mike, Thank you for your feedback! We completely understand, and we’re glad to hear you're confident in the quality. Whenever you get a chance to use it, we’d love to hear your thoughts. If you need any assistance in the meantime, feel free to reach out!

March 30, 2025

I visited this dealership to have a tire that was losing air replaced. Despite my concerns, they couldn’t find any issues with the tire. Instead recommending a tire replacement. First red flag: This dealers More

by JEMSTE89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matthew Berry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Micah Caplan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2025 -

INFINITI Roseville responded

We’re sorry to hear your experience didn’t meet expectations. While we worked to assist with your tire replacement with your aftermarket rims we apologize they weren’t eligible for the buy 3, get 1 for $1 promotion. Although we covered all related costs, we understand the process was still frustrating. We’ve made improvements since your visit and appreciate your feedback. If you wish to speak to our Service Manager, feel free to reach out to Michael Jeffries at 916-770-8400.

March 30, 2025

Okay, thanks I bought a used 2019 Q60. Dan had recommended certain maintenance and I had issues that I wanted address ed.Vehicle had 63k miles.Was also able to get right turbo repaired und More

by gjlobski
Recommend Dealer
Yes
Employees Worked With
Service advisor Dan
Mar 31, 2025 -

INFINITI Roseville responded

Thanks for sharing your experience! We're so glad to hear that Dan's maintenance recommendations were helpful and that your issues were addressed. It's great that you were able to get the turbo repaired under warranty and save money in the process! We hope you're enjoying your 2019 INFINITI Q60, and if you need anything else, don't hesitate to reach out. We're here to help!

Mar 31, 2025 -

gjlobski responded

Am not able to connect to XM radio? Have subscription too. Any suggestions?

March 29, 2025

Micah provided an excellent customer service. He provided and help me with all the choices that I had to make. More

by LEYANAZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micah Caplan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2025 -

INFINITI Roseville responded

Thank you for sharing your experience! We're so happy to hear that Micah provided excellent customer service and helped guide you through all your choices. We appreciate your kind words and are glad you had a positive experience. We look forward to the next time!

March 28, 2025

David was absolutely wonderful. Him and Darius took really good care of me. I would absolutely recommend them both to everyone I know. I absolutely love my new car. More

by Micaela4407
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Spiller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terry Bird, Darius Brown, David
Mar 31, 2025 -

INFINITI Roseville responded

Micaela, Thank you so much for your kind words! We’re thrilled to hear that David and Darius took such great care of you throughout your experience. It’s fantastic to know that you’re loving your new car! We truly appreciate your recommendation and look forward to helping you again in the future.

March 27, 2025

The Dealership accomplished the vehicle recall work that was needed and the issues were corrected as expected. More

by DUKERIP
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Jeffries
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2025 -

INFINITI Roseville responded

Thank you for sharing your feedback! We're glad to hear that the recall work was completed to your satisfaction and that the issues were resolved as expected. We always strive to provide a smooth and efficient experience for our customers, and we appreciate you choosing us for your service needs.

March 27, 2025

David was an awesome person to work with he was very patient with the lengthy car purchase process (Not a fault of David) he was able to locate and grab the exact vehicle i desired. it was very evident More

by Azhya86
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Spiller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Micah Caplan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2025 -

INFINITI Roseville responded

Thank you so much for your 5-star review. We are glad to hear that David was able to show you just how easy the car-buying process can be and give you great service. We truly appreciate you taking the time to share your experience with us and look forward to a long-lasting relationship!

March 26, 2025

Dan is the man, he took great care of my vehicle through my warranty. He was very thorough and communicative with me every step of the way. More

by E_BALOGH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Chastain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2025 -

INFINITI Roseville responded

Thank you so much for your kind words! We're thrilled to hear that Dan provided such great care and communication throughout your warranty process. We truly appreciate your feedback and are glad to know your experience was a positive one. We look forward to the next time!

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