INFINITI Roseville - Service Center

Just a quick thanks to Jairo Gutierrez for making our service fast and simple and a special thanks for working out an after hours pick up Great all around service fast and simple and a special thanks for working out an after hours pick up Great all around More

I had a great service experience. I really appreciated the use of the courtesy vehicle I really appreciated the use of the courtesy vehicle More

Very helpful and professional. They went above and beyond our expectations for a vehicle. They helped us with any issues with our used vehicle we purchased. Would recommend to fami They went above and beyond our expectations for a vehicle. They helped us with any issues with our used vehicle we purchased. Would recommend to family and friends without a doubt. More

Valet service is great. Also, I was kept up to date about progress throughout vehicle maintenance. Also, I was kept up to date about progress throughout vehicle maintenance. More

Jairo was great to work with from the time that the service was requested to service completion. He was thorough in his explanatiions. service was requested to service completion. He was thorough in his explanatiions. More

Dan always provides excellent service every time I bring my car for service— very satisfied. my car for service— very satisfied. More

The services was great. However, I would have like the paperwork to reflect that I gave permission for the recall to be done. However, I would have like the paperwork to reflect that I gave permission for the recall to be done. More

Roseville Infiniti Service is dependable and honest. They kept me informed of progress, and having a loaner vehicle was wonderful. I would recommend them to anyone needing maintenance or repairs to thei They kept me informed of progress, and having a loaner vehicle was wonderful. I would recommend them to anyone needing maintenance or repairs to their Infiniti vehicle. Dan was courteous and communicated everything in a timely fashion. More

Dan and the service team were great! I have had several ongoing issues that he took the time to listen to me about and then had the determination to get them all fixed! I am genuinely im I have had several ongoing issues that he took the time to listen to me about and then had the determination to get them all fixed! I am genuinely impressed with the service that you all are providing over there. It should be the standard, but unfortunately, it has become the exception. Thank you to and you to your team for putting in the time to listen and resolve my issues with what has become my favorite vehicle I have ever owned. I can buy any vehicle, but knowing that it is backed up by good people is what keeps people coming back. Sincerely Josh Andrews More

Overall, Roseville Infiniti provided good service. However, I was originally told that the part I ordered was in stock but, two hours after arriving at the dealership on an early Saturday morning, I w However, I was originally told that the part I ordered was in stock but, two hours after arriving at the dealership on an early Saturday morning, I was informed that it actually WASN'T. That said, Roseville Infiniti came through on the second trip and installed it in just under two hours. More