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245 Reviews of INFINITI Roseville - Service Center
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November 29, 2024
Great and very efficient management. The service was done in time and car was maintained. The service was done in time and car was maintained. More
by Jagodic
Verified CustomerEmployees Worked With
November 23, 2024
All went well for service My understanding with the full service contract we purchased, there would be a courtesy vehicle available, There was not. Other than that, all good full service contract we purchased, there would be a courtesy vehicle available, There was not. Other than that, all good More
by Sidgordon23
Employees Worked With
November 22, 2024
Micah was friendly and professional. What deterred me is the price for an Oil Change. Seems a bit high. What deterred me is the price for an Oil Change. Seems a bit high. More
by PILIKIA_KANI
Employees Worked With
November 22, 2024
I’ve been a customer for over 15 years. Unfortunately, in the last couple, I have not experienced the same level of customer service. This dissatisfaction has NOTHING to do with the servic Unfortunately, in the last couple, I have not experienced the same level of customer service. This dissatisfaction has NOTHING to do with the service advisors who have provided excellent customer service. The problem lies in less loaners being available (creating longer waits for an appt in order to secure a loaner) and not bring able to reach a live voice (I.e., a receptionist) as in the “old days.” I’m not a fan of “no one is available to take your call right now..,try again later” recordings! More
by kimboII
Employees Worked With
Other Employees :
Micah is an asset to your service department. He was responsive, knowledgeable, helpful in evaluating service needs, personable and professional. He went the extra mile to ensure I felt like a valued customer.
November 21, 2024
It all went smoothly and I felt really taken care of. No hassle at all! Will be back No hassle at all! Will be back More
by Morgan waltman
Employees Worked With
November 17, 2024
The service was quick and efficient. I don't think I will fill in any other survey again if you continue to force 15 word minimum. I don't think I will fill in any other survey again if you continue to force 15 word minimum. More
by VINCENT.ARAGON
Employees Worked With
November 17, 2024
Good service, it was done before time given and also advised on some few things advised on some few things More
by RDEEP3522
Employees Worked With
November 16, 2024
Everyone nice, oil info on car was not changed had to call, valet service was on time but I had to call twice….but valet service is a wonderful thing to have…seems like with the construction going on the call, valet service was on time but I had to call twice….but valet service is a wonderful thing to have…seems like with the construction going on the service dept is very busy. More
by ROLANDONTHERIVER
Employees Worked With
November 15, 2024
El servicio estaba muy bueno y rápido . Lavaron el carro y cambiaron el aceite gracias Jairo Lavaron el carro y cambiaron el aceite gracias Jairo More
by Martha
November 15, 2024
Micah went above and beyond my expectations! I was used to being advised by the previous “ Dillon “. This guy definitely was a great replacement! Throughout my visit he was detail oriented & tho I was used to being advised by the previous “ Dillon “. This guy definitely was a great replacement! Throughout my visit he was detail oriented & thorough. Above all he even made the extra effort of picking my daughter and I home. He truly wanted to make my experience with Infiniti as smooth as possible! Appreciate his efforts! Will definitely continue coming back ❤️ More
by LAURENJONES0909
Employees Worked With
