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INFINITI Roseville - Service Center

Roseville, CA

4.7
260 Reviews
Call Service Center (916) 633-1120

260 Reviews of INFINITI Roseville - Service Center

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November 11, 2024

Micah was very helpful throughout the whole process kept me updated on everything as well as giving me valuable information for properly taking care of my vehicle More

by STEFONEVANS22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micah Caplan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 12, 2024 -

INFINITI Roseville responded

Thank you for sharing your experience with us! We're so pleased to hear that Micah provided helpful support and kept you well-informed every step of the way. We’ll be sure to pass along your kind words to Micah, and we look forward to serving you again in the future!

November 11, 2024

I enjoy bringing my car into Infiniti Roseville for maintenance. They’re always very helpful and professional. And my car is always returned to me nice and clean. I love it! More

by JASMINB29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micah Caplan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 12, 2024 -

INFINITI Roseville responded

Jasmin, Thank you for your wonderful feedback! It’s our goal to provide helpful, professional service and to return your vehicle in top condition. We're thrilled you appreciate the care we put into your experience, and we look forward to seeing you again soon!

November 10, 2024

The Roseville dealership was easy to locate. Upon my arrival/finding parking looked confusing due to construction, however a very nice representative greeting me as soon as I got of car and took More

by LOPEZGLENDA34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Chastain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Jeffries
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 11, 2024 -

INFINITI Roseville responded

Thank you so much for sharing your experience with us! We're thrilled to hear that we were able to make your visit as smooth and efficient as possible. Dan is indeed a valuable member of our team, and we're glad to know that he was able to assist you with such care and empathy during a stressful time. Your kind words mean a lot to us, and we hope everything is going well with your husband. If you need anything else in the future, please don't hesitate to reach out. Wishing you and your family all the best! 😊

November 10, 2024

So thankful for the way they took care of my issue …correct , quick and helpful More

by Bruce
Recommend Dealer
Yes
Employees Worked With
Jairo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 11, 2024 -

INFINITI Roseville responded

Bruce, Thank you for the 5-star review! We are so glad to hear that your visit was seamless and efficient. We look forward to the next time we can assist you!

November 10, 2024

10/10 experience Micah was amazing and had awesome communication about my vehicle status and what needed to expect next visit More

by PMONEYYY10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micah Caplan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 11, 2024 -

INFINITI Roseville responded

Thank you for the 5-star review! We are so glad Micah ensured your experience was seamless and efficient. We appreciate the kind words and look forward to continuing to serve you!

November 09, 2024

This dealership and my service advisor were very helpful in accommodating their schedule to fit me in, when I had an urgent need for service. More

by WARRENLS6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Chastain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 11, 2024 -

INFINITI Roseville responded

Thank you for sharing your 5-star experience! We are more than happy to be able to assist you with your vehicle. We look forward to continuing to serve you!

November 09, 2024

The service was very good despite all the ongoing construction. Jairo always does a good job. More

by vinofyl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jairo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 11, 2024 -

INFINITI Roseville responded

Thank you for the positive review! We are glad your experience was a great one! We look forward to the next time we can assist you!

November 09, 2024

Micah is awesome and so friendly. Can’t wait to see your newly remodeled showroom! More

by FRANCONANCY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Chastain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jairo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Jeffries
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alyssa Ussery
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Spiller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Berry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Micah Caplan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Bermudez
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Nov 11, 2024 -

INFINITI Roseville responded

Thank you so much for taking the time to share your amazing experience with Micah! We appreciate the kind words and look forward to assisting you again in the future!

November 08, 2024

I had an exceptional service experience at Roseville Infinity even during a busy period of the day More

by TARAH408
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Berry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 11, 2024 -

INFINITI Roseville responded

Thank you for sharing your experience! We're thrilled to hear that our team at Roseville INFINITI was able to provide exceptional service! . Ensuring you have a positive and seamless experience is always our goal. We appreciate your patience and look forward to assisting you again in the future!

November 08, 2024

They informed me on what was also needed to keep my cars maintained up to date More

by TMILLER201
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micah Caplan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 11, 2024 -

INFINITI Roseville responded

Thank you for your feedback! We’re glad our team could provide you with the information needed to keep your car in top shape. Staying informed on maintenance is key, and we’re here to support you every step of the way. If you have any questions or need further assistance, don’t hesitate to reach out!

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