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INFINITI Roseville - Service Center

Roseville, CA

4.7
245 Reviews
Call Service Center (916) 633-1120

245 Reviews of INFINITI Roseville - Service Center

Sort by
February 14, 2022

Always great service! Keeps my car just as good as the day I purchased it! More

by KevinMichael
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Bermudez
Report | Print
Feb 14, 2022 -

INFINITI Roseville responded

Kevin, Thank you for your loyal business! We love seeing you each time for service. Until we see you next!

January 23, 2022

No thank you. No no no no no no no no no no no no More

by meat 51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Thayer
Report | Print
Jan 24, 2022 -

INFINITI Roseville responded

Thank you for taking the time to write a review! As always we value any feedback you have to provide. Just give us a call when you need.

January 17, 2022

Infiniti Roseville they always accommodate and give us great service and gets my vehicle back at a timely manner More

by cromartinez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service advisor, Charles Bermudez
Report | Print
Jan 18, 2022 -

INFINITI Roseville responded

Thank you for sharing your 5-star service experience with our team. We truly appreciate your business and always look forward to seeing you. Until next time, stay safe and healthy on the road.

December 15, 2021

I had a phenomenal experience per usual. Service was exemplary and no wait time to be addressed for service. I've owned 3 Infinities so far, my first then I bought 2 from this dealership. That is saying More

by J of ZrysMedia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Chastain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Bermudez, John Phillips, Dylan Thayer
Report | Print
Dec 16, 2021 -

INFINITI Roseville responded

J, We just love seeing you come back time and again! We truly value you as a client and we look forward to the continued relationship.

December 06, 2021

Exelente trabajo. Servicio,demaciado profecional el personal que ne atendio. Gracias por su diponiblilidad para atenderme a tiempo. More

by Francisco
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Bermudez
Report | Print
Dec 07, 2021 -

INFINITI Roseville responded

Valoramos su tiempo aquí en INFINITI Roseville. Gracias por la revisión de 5 estrellas.

November 30, 2021

Dan is the man in service. I have a 145k mile relationship across 3 different Infiniti cars. He makes taking the car in for service a pleasant experience. Highly recommend. More

by osrjeremy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Chastain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 01, 2021 -

INFINITI Roseville responded

Thank you for the 5-stars! We are so happy to her Dan continues to take such great care of you. Wee truly appreciate your loyal patronage.

October 31, 2021

Service Advisors are completely knowledgeable and professional. Dealership treats me like part of their family More

by Bmoore6486
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Chastain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Bermudez
Report | Print
Nov 01, 2021 -

INFINITI Roseville responded

You are part of the family! We truly appreciate you taking the time to share your positive experience with our service team. We look forward to being here for all your service needs.

October 07, 2021

Best service department by far. Kept me informed every step of the way.loved the video of my car’s condition! More

by roadkingman01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Chastain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Bermudez, John Phillips, Dylan Thayer
Report | Print
Oct 08, 2021 -

INFINITI Roseville responded

We have the best clients like you! Thank you for taking the time to share your wonderful experience with our Infiniti team.

September 09, 2021

Very knowledgeable and kind. Before new ownership/management? (Not sure which) this dealership was less than desirable. Not anymore! Was a pleasure to work with Infiniti specifically Dylan. More

by MD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Thayer
Report | Print
Sep 10, 2021 -

INFINITI Roseville responded

Thank you for the 5-star review! We truly value you as a client and look forward to the relationship ahead!

September 08, 2021

The service advisor was very knowledgeable and explained all the details to me , called my warranty company and got the approval for the work and I didn’t have to pay anything . More

by tahoe122
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Thayer
Report | Print
Sep 09, 2021 -

INFINITI Roseville responded

Thank you for the 5-stars! We truly value you as a client. Happy motoring!

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