INFINITI Roseville - Service Center

The car was there for one week. That’s a long time? Nothing was mentioned about a car rental? That’s a long time? Nothing was mentioned about a car rental? More

DAN’S GREAT! HE’S A BIG REASON WHY I HAVE CONTINUED MY LOYALTY TO INFINITI FOR THE PAST 20 YEARS, HE’S A BIG REASON WHY I HAVE CONTINUED MY LOYALTY TO INFINITI FOR THE PAST 20 YEARS, More

Very hard to get a hold of service and parts. Operator is almost nonexistent. Service advisors were very helpful acknowledgeable, especially Micha Operator is almost nonexistent. Service advisors were very helpful acknowledgeable, especially Micha More

Micah was great Kept me informed and explained things well made me aware of what was going on and options well made me aware of what was going on and options More

Great customer service. First class dealership. I have been a customer for all ten years. First class dealership. I have been a customer for all ten years. More

Service on 1/28. Signed to do work at 9:20 a.m.; drove away at 11:35 a.m. Have NEVER had it taken so long, plus others in and out before me. I told him at 11:15 I ha Signed to do work at 9:20 a.m.; drove away at 11:35 a.m. Have NEVER had it taken so long, plus others in and out before me. I told him at 11:15 I had a noon HVAC appt; he said just a few minutes more. I had told him I wanted to talk about things after the service. He said he would email me the check list since I had no time to talk. No check list emailed that day or the 29th. Emailed him around 8 a.m. 1/30, no response and no check list. Received standard email from Jairo on 1/31 thanking me for coming in; I emailed him back at 8 a.m. again asking for the check list from my car's service. It is currently 12:35 p.m. on the 31st, still no check list. I need to know what they did as I have some items from Jan 2024 to check. (I can't rate the quality of work as I have no idea what they did.) More

Micah was able to help me with my warrenty issue in a timely manner. He seems to really care about his customers. timely manner. He seems to really care about his customers. More

Great customer service by Micah- he explains everything in detail and seems to genuinely want what’s best for the customer. in detail and seems to genuinely want what’s best for the customer. More

They were very helpful and they took care of my car My car was done when promised car was done when promised More

Great communication prompt service repair fair pricing I will definitely come back for future needs! will definitely come back for future needs! More