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INFINITI Stuart

Stuart, FL

Overview
Employees
Reviews
Vehicles
4.5
2,015 Reviews
Whether you hail from right here in Stuart, FL, north in Vero Beach or south in the vibrant West Palm Beach area our dealership delivers quality customer service and vehicles for all your needs and wants. With a vast array of amazing new INFINITI models, our Stuart, FL showroom has the luxurious set of wheels you need but for a fraction of the price. Thanks to our luxury for less credo, our showroom is highlighted by models like the INFINITI Q50, which delivers sporty luxury for less, and the INFINITI QX80, which features full sized luxury SUV versatility and space for less. For an even friendlier price tag we also offer an amazing selection of used cars and certified pre-owned INFINITI models, all of which come with the reliability of a fresh ride but with a much more manageable cost. These rides can deliver you back to Vero Beach or Port St. Lucie with style and a smile thanks to their certified assurance. When buying a new set of wheels here in our INFINITI Stuart showroom, the professionals in our finance center provide all the information and help you need to make the process simple. It is their job to find you the best in regards to auto loans and lease plans, so you can head home to Jupiter or West Palm Beach happily behind the wheel of your INFINITI. For all of your maintenance needs our service center provides top notch expertise that can help keep your ride on the road. Thanks to their knowledge and genuine parts our staff can make sure you remain in motion here on the Treasure Coast. Right beside rides like the INFINITI QX60, QX80 and Q50 our showroom delivers comprehensive service beyond just automotive and our competent staff. Thanks to a brand new state of the art facility our dealership is truly a treasure on the Florida coast and even offers an on-site café with free coffee. INFINITI Stuart is easy to locate on the Treasure Coast of Florida, so whether you are coming from Vero Beach, Port St. Lucie, Jupiter or West Palm beach stop by our location at 3970 SE Federal Hwy to experience true luxury for less.
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3970 SE Federal Hwy

Stuart, FL

34997

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Showing 2,015 reviews

July 05, 2022

This is my second time purchasing a SUV from them. They have gotten much better in training their salesperson. Would definitely come back again. More

by RAROBLEY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hus Ebrahimi, Carhl Voyard, Daniel Stewart
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Jul 07, 2022 -

INFINITI Stuart responded

Thank you for your 5 star rating, we appreciate your repeated business! Congratulations on your vehicle!

July 05, 2022

Great service at a reasonable price I would recommend infiniti Stuart to my family and friends. More

by FTOLTON34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Bianchi
Report | Print
Jul 07, 2022 -

INFINITI Stuart responded

Thank you for your 5 star review and your business! We look forward to continuing to assist you with your vehicle needs!

July 04, 2022

I have to say. I've bought many cars in my day but Pedro, Huss & Dan we're the best I've ever delt with. They were straight forward & went overboard to make sure we More

by gornitzkyd
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pedro Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hus Ebrahimi, Daniel Stewart
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Jul 05, 2022 -

INFINITI Stuart responded

Thank you for your 5 star review and your business! We appreciate your feedback and your recommendation. Congratulations on your vehicle!

June 30, 2022

Excellent service. Treated professionally. Justin made me feel comfortable and eased my concerns. So grateful for rental car and for putting my car back together. More

by lkass530
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Bianchi
Report | Print
Jul 05, 2022 -

INFINITI Stuart responded

We appreciate your positive review about your recent experience with us!

June 30, 2022

Great service from both Raphael and Justin. Car was taken in and I was given a loaner car for the duration that my car was in the service departmenr. More

by wande5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raphael in service, Justin Bianchi
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Jul 05, 2022 -

INFINITI Stuart responded

Wande5, we are glad we could help!

June 30, 2022

Extremely dishonest and will never buy another Infinity. They had the car during warranty multiple times for the exact same issue and they always said “software update” or another part that had absolutely n More

by Ryan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rafael Salcedo, Scott O'Keefe
Report | Print
Jul 01, 2022 -

INFINITI Stuart responded

Mr. Siemens, You contacted us by phone with the concern that your vehicle back-up camera, blue tooth and sonars sensors were not working. As we discussed even though your vehicle is out of the manufacturer warranty Infiniti Stuart offered to inspect the vehicle and if needed ask Infiniti Motors for assistance on your behalf to assist with repairs. We diagnosed the vehicle and determined what was needed and as offered, we submitted for goodwill assistance from Infiniti Motors. As we discussed your vehicle has experienced issues in the past, but we had not seen your vehicle in 2 years. Infiniti Motors did offer to assist you with repair. As I am sure you are aware the decision about the extent of the financial assistance from Infiniti is not made here at the dealer level. It is disappointing to hear you are not pleased with the offer and, although we did all of the diagnostics at no charge to you, you are unhappy with our service. We hope you change your mind about Infiniti and Nissan, they make great products and we enjoy serving our guests who buy them. We wish you the very best. Respectfully, The Infiniti Stuart Service Team

Jul 01, 2022 -

Ryan responded

Once again, false information. I have only owned the car a little over 2 years, so your claim that you haven't seen the car in your service department in 2 years is not true. The car was in your service department twice in the last year for the same issue, and three times total. What you have in your system in regard to notes, is based on what your team put in your system, I have no control over that. I brought it in three times for the exact same issue. Two of the times were under warranty and it should have been fully diagnosed and fixed. I know you claim it was something different each time which is even more concerning that a new Infinity would have that many quality issues, with the same system, in such a short time. Either way, poor quality vehicle or incompetence repair team, this is not good. I specifically told the person on the last appointment when the car was still under warranty to take their time and please make sure it was fully repaired, and it was "fixed" with a software update but now it is a $5000 part? The price to what part, no clue. I was never given anything to show what the issue is or the part in question. Just told the part is like $5000 and that you were going to try to get Infinity to "good faith" it and would call me the next day. No call the next day but a few days later, I guess they didn't want to "good faith" it, just discount an extremely overpriced part. This exact issue has a recall on this vehicle for the year newer, so Infinity knows it is an issue too.

June 30, 2022

Exceptional customer support and service. Truly a great experience at your facility. Very experienced and knowledgeable service personnel. Looking forward to my next service. More

by eroberts1561
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Whitney Robinson, Scott O'Keefe, Justin Bianchi
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Jul 05, 2022 -

INFINITI Stuart responded

Eroberts1561, we are so happy to read such a great review about Infiniti Stuart!

June 29, 2022

Satisfied with the level of service they even put me in a rental so I can go see my friend at the hospital appreciate it very much More

by Alopez397561
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Whitney Robinson, Scott O'Keefe, Justin Bianchi
Report | Print
Jun 30, 2022 -

INFINITI Stuart responded

Thank you for your 5 star review and business! We appreciate you and look forward to continuing to assist you with your vehicle needs.

June 27, 2022

Very happy with the service team at Infiniti Stuart. They took great care of my vehicle. More

by lynn.vongunten
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott O'Keefe
Report | Print
Jun 29, 2022 -

INFINITI Stuart responded

Thank you Lynn for your 5 star review and your business. We appreciate you and look forward to continuing to assist you with your vehicle needs!

June 27, 2022

Had a great experience with Husain. Found car online on cargurus and Hus made the financing happen. The process was fast and we drove home same day. The facility was well kept and every More

by walterh3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hus Ebrahimi, Tyler Archibald, Limage Succes
Report | Print
Jun 29, 2022 -

INFINITI Stuart responded

Thank you Walter for your business and your 5 star review! Congratulations on your vehicle!

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