INFINITI Stuart

Took my truck in to the service department to fix four wheel drive and do a tire rotation well after keeping it a week the four wheel drive wasn’t fixed and they lied about rotating tire because the tire wheel drive and do a tire rotation well after keeping it a week the four wheel drive wasn’t fixed and they lied about rotating tire because the tire I was having a problem with was still in the same position I ended up taking it to the Ford dealership to get it fixed So 300.00 was wasted and I’ll never bring it back to Infiniti again definitely not a honest service department More

Infiniti of Stewart sucks. They are understaffed and the turnover is unbelievable. Customer service is very inadequate and the service guy George. Sucks as well. in the last mo They are understaffed and the turnover is unbelievable. Customer service is very inadequate and the service guy George. Sucks as well. in the last month, I have had to bring my vehicle in six times and I was told I needed to buy four brand new tires from them which I really did not need. They kept saying they fix the problem and the minute I left the dealership the problem was back, the wheel turns to the left once you are going 50 mph on a straight smooth road. There are many recalls on the Q5, but it seems that Infiniti of Stuart could not be bothered. The only saving Grace there was my service advisor Whitney. Thank you so much Whitney and I wish you well. More

Austin & Brandon were great! Austin stayed in communication with us to work a deal I was comfortable with for a car that meets our needs. Brandon was very transparent while worki Austin stayed in communication with us to work a deal I was comfortable with for a car that meets our needs. Brandon was very transparent while working out the financing & also very good at communicating. First dealership that I've been to where there was literally no pressure during any of the process, which made the whole experience much more comfortable than at any of the other dealerships I've been to. More

Attention to details and willingness to to provide the extra mile to accomplish the mission. extra mile to accomplish the mission. More

Donna was my salesperson. She was very friendly, attentive and went out of her way to answer all my questions. She was also very good at follow up after the sale was complete. She was very friendly, attentive and went out of her way to answer all my questions. She was also very good at follow up after the sale was complete. More

Definitely could use better communication from the serviceman. A update on vehicle, every few days, would be nice, instead of me having to reach out and ask him… serviceman. A update on vehicle, every few days, would be nice, instead of me having to reach out and ask him… More

My service writer George has always been professional and courteous when I bring my vehicle in I bought the Inifiniti Elite extender warranty and my repahave been a breeze Thanks Inifiniti Stuart. courteous when I bring my vehicle in I bought the Inifiniti Elite extender warranty and my repahave been a breeze Thanks Inifiniti Stuart. More

All the people were helpful and very nice . And continue to help after I drove off the car lot And continue to help after I drove off the car lot More

I had my car in for an oil change and it had a problem starting. Turns out I need a new starter. The estimate was almost $1800. I have two mechanics that we regularly use and called them for quotes. One w starting. Turns out I need a new starter. The estimate was almost $1800. I have two mechanics that we regularly use and called them for quotes. One was $880 and one was $950. This was a ridiculous price for replacing a starter. More

Jeff Orr gives great customer service! The technicians and mechanics are top notch, and appreciate the super friendly valets! The technicians and mechanics are top notch, and appreciate the super friendly valets! More