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INFINITI Stuart

Stuart, FL

4.5
2,012 Reviews
Whether you hail from right here in Stuart, FL, north in Vero Beach or south in the vibrant West Palm Beach area our dealership delivers quality customer service and vehicles for all your needs and wants. With a vast array of amazing new INFINITI models, our Stuart, FL showroom has the luxurious set of wheels you need but for a fraction of the price. Thanks to our luxury for less credo, our showroom is highlighted by models like the INFINITI Q50, which delivers sporty luxury for less, and the INFINITI QX80, which features full sized luxury SUV versatility and space for less. For an even friendlier price tag we also offer an amazing selection of used cars and certified pre-owned INFINITI models, all of which come with the reliability of a fresh ride but with a much more manageable cost. These rides can deliver you back to Vero Beach or Port St. Lucie with style and a smile thanks to their certified assurance. When buying a new set of wheels here in our INFINITI Stuart showroom, the professionals in our finance center provide all the information and help you need to make the process simple. It is their job to find you the best in regards to auto loans and lease plans, so you can head home to Jupiter or West Palm Beach happily behind the wheel of your INFINITI. For all of your maintenance needs our service center provides top notch expertise that can help keep your ride on the road. Thanks to their knowledge and genuine parts our staff can make sure you remain in motion here on the Treasure Coast. Right beside rides like the INFINITI QX60, QX80 and Q50 our showroom delivers comprehensive service beyond just automotive and our competent staff. Thanks to a brand new state of the art facility our dealership is truly a treasure on the Florida coast and even offers an on-site café with free coffee. INFINITI Stuart is easy to locate on the Treasure Coast of Florida, so whether you are coming from Vero Beach, Port St. Lucie, Jupiter or West Palm beach stop by our location at 3970 SE Federal Hwy to experience true luxury for less.
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3970 SE Federal Hwy

Stuart, FL

34997

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Showing 2,012 reviews

April 28, 2023

Great costumer service, great car q80 I got 2, the kid that delivered the car super friendly More

by Alberto Nunez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ralston Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pedro Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Carlisle, Limage Succes, Dewey Ball, Aaron Amador, Suzet Melendez, Luis Canales, Luis Descalzo
Apr 28, 2023 -

INFINITI Stuart responded

Thank you Alberto for your 5 star review and your business! We greatly appreciate you!

April 26, 2023

I went in for 3 reasons, 2 were complete but were very expensive the 3rd was never completed More

by RANDILYNN69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Justin Bianchi
Apr 28, 2023 -

INFINITI Stuart responded

We are sorry to hear that you vehicle concerns were not fully addressed. Our Service Team always strives to provide a great experience. Thank you for providing feedback it is very important. If you would please reach out to me I would like very much to help resolve this concern. Unfortunately we do not have your contact information. I can be reached at scott.okeefe@infinitistuart.com or 772-266-7583

April 23, 2023

It took a long time to get car done, but there was issues at the dealership. Didn't come back as clean as it usually does. Also loaner car was dirty. More

by ANDIE2313D
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Whitney Robinson
Jun 20, 2023 -

INFINITI Stuart responded

Thank you Andie for your feedback and your review. We appreciate your business and look forward to continuing to assist you with your vehicle needs. Please reach out to our service director Scott with any questions so that we can turn your next visit into 5 stars! You can reach him @ 772.266.7583!

April 21, 2023

Excellent communication, workmanship and quick turnaround. Jeff was excellent! Was able to comfortably sit and wait. More

by sharsilver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Orr
Apr 28, 2023 -

INFINITI Stuart responded

Thank you for your business and your 5 star review!

April 21, 2023

Infiniti Stuart has Excellent Team! I have bought several vehicles from them i strongly recommend them. More

by RNBUILDERS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Limage Succes, Luis Canales, Gabriel Lenchus
Apr 28, 2023 -

INFINITI Stuart responded

Thank you for your 5 star review and your repeated business! We greatly appreciate you!

April 20, 2023

Real honest guys and we got the deal done in a couple hours! Would have been great if they accepted my USAA financing check but still got a great deal. More

by ryancrysler
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Ferrara
Apr 28, 2023 -

INFINITI Stuart responded

Thank you Ryan for your business and 5 star review!

April 20, 2023

Very professional He was very nice and got right back to us when we had questions . More

by CSTEELES65@GMAIL.COM
Recommend Dealer
Yes
Employees Worked With
Jeff
Apr 28, 2023 -

INFINITI Stuart responded

Thank you for your 5 star review! We look forward to continuing to assist you with your vehicle needs!

April 19, 2023

Quick and efficient service. Do have to remind every time that I purchased an upscale service contract, otherwise very happy More

by TRIXIE21RN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Bianchi
Apr 28, 2023 -

INFINITI Stuart responded

Thank you Trixie for your review and your business! We appreciate your feedback!

April 16, 2023

They very helpful and had good follow up regarding my qx 80. Thank you so much. More

by shelleybsj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott O'Keefe
Apr 17, 2023 -

INFINITI Stuart responded

Thank you Shelley for your 5 star review! We appreciate your business!

April 16, 2023

Reached out from 300 miles away and given misleading Information given by multiple sales staff. I asked them to be transparent about all costs before I drive 4 hours and told no addition costs. After More

by John
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Austin Robinson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda and Francisco
Apr 17, 2023 -

INFINITI Stuart responded

Thank you for your feedback. We appreciate your time and the opportunity to earn your business. We would like to have a moment to review your phone conversations with our team to use this as a teaching moment about transparency. We pride ourselves on giving correct information to our clients. If you could please email your contact information to our general manager Jorge.sierra@infinitistuart.com, we will look into this further. Thank you!

Apr 18, 2023 -

John responded

I have already written to the GM Jorge Sierra two days ago and not received a reply. I have heard from other sales people attempting to sell me the same vehicle. There seems to be a disconnect at that dealership somewhere.

Apr 18, 2023 -

INFINITI Stuart responded

Jorge is currently out of the office but he will get back to you as soon as he is able. Our system shows our last contact was a follow up call to you from Austin whom you worked with while you were here. Again, we apologize that you feel you did not have the experience we pride ourselves on and we appreciate your feedback.

Apr 18, 2023 -

John responded

Thank you for the response. I look forward to connecting with Mr. Sierra. My last contact with your dealership was yesterday when William (not Austin) left a message on my machine about following up on an "online enquiry" from a few days earlier on the car mentioned above.

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