INFINITI of Birmingham

Great Experience Karen was great to work with on our purchase of our new qx80. She was always one step ahead of the process. A#1 purchase. Karen was great to work with on our purchase of our new qx80. She was always one step ahead of the process. A#1 purchase. More

TO INFINITI AND BEYOND We had a phenomenal experience at Infiniti of Birmingham from start to finish. We came in with the intention of exploring options, as our lease was We had a phenomenal experience at Infiniti of Birmingham from start to finish. We came in with the intention of exploring options, as our lease was coming to an end soon. From the time that we set the appointment online, meeting with Josette the next day, test driving the vehicle, exploring suitable options, down to the final financing...it was a flawless process. This dealership goes above and beyond to meet the needs of the customer. They greeted us by name...and remembered our names. I lost count of how many beverages and snacks we were offered from the time that we entered the dealership..😊. Josette was very professional and transparent in making sure that we were getting exactly what we wanted, without compromise. She had great communication and was attentive to our needs. She did not try to up-sale us to a more expensive vehicle, nor did she try to down-sale us just to make a sale. We were not completely thrilled with the color of the vehicle that was available that would fit within the price range we had set. So we were going to wait. But then enters Mark the manager. He offered to call other dealerships to inventory the exact color and options we wanted that would fit within our price range. He offered to get that vehicle delivered for us. TALK ABOUT MEETING YOUR NEEDS!!! We ended up leasing a vehicle that had better options, that was already on the lot. He worked diligently to get the payment to a place where we were comfortable. Then it was time to sign on the dotted line...The finance advisor Dana knows her stuff. She presented some additional protective coverages, without being overbearing or making you feel guilty. Trust her...you want... to get...the coverages...life happens! All in all, we had a great experience at Infiniti of Birmingham. We love our QX80! It’s like driving a beast on wheels with the interior comfort of a cloud😂. I encourage you to give Infiniti if Birmingham a try, you won’t be disappointed with the service and attention to detail. It may not be perfect for everyone, but it was perfect for us, and it could be perfect for you. This is the second vehicle we have leased from Infiniti and I can confidently say, they have customers for life. More

Great experience! Great experience from beginning to end! Jo was very knowledgeable and helpful in helping us find exactly what we were looking for. Very friendly deal Great experience from beginning to end! Jo was very knowledgeable and helpful in helping us find exactly what we were looking for. Very friendly dealership! More

Fair and Flexible My experience at Infiniti of Birmingham was a great experience. Karen Lloyd was great to work with. She was fair and transparent and helped work out a My experience at Infiniti of Birmingham was a great experience. Karen Lloyd was great to work with. She was fair and transparent and helped work out a deal that seemed fair to all parties. I was introduced to the GM and head of Service and all were very courteous. Upon closing, Dana in Finance made the entire process quick and painless. I would definitely recommend Infiniti of Birmingham to others. More

Best car buying experience I've ever had! I am so impressed with the Infiniti dealership and its employees. I would definitely recommend Kyle Roberts to anyone looking to buy a car. My husband I am so impressed with the Infiniti dealership and its employees. I would definitely recommend Kyle Roberts to anyone looking to buy a car. My husband and i were treated so great and had a wonderful experience with this dealership. From the moment we walked in the door we were treated like we were the most important customers there. I'm so happy with our purchase and will only do business with this company from this point on. More

Great experience Kyle Roberts was incredibly easy to work with and made the entire process quick and painless. He was very respectful of my time and had everything re Kyle Roberts was incredibly easy to work with and made the entire process quick and painless. He was very respectful of my time and had everything ready to go upon my arrival. Highly recommend. More

Friendly No Pressure Service Shopping for a call can be so overwhelming. I had been searching for a couple months online trying to decide exactly what I wanted and trying to unde Shopping for a call can be so overwhelming. I had been searching for a couple months online trying to decide exactly what I wanted and trying to understand a good value. I could have saved my time and energy by going to see Barry 1st! More

Awesome experience! Hi there.. I just want to thank all the people at infiniti of Birmingham. You made it happen for me. Mark oh my God, he was just so wondrful! A Hi there.. I just want to thank all the people at infiniti of Birmingham. You made it happen for me. Mark oh my God, he was just so wondrful! A great person, you made sure everything was perfect. I appreciate him so very much. I can't forget my saleslady Josette Rice, she was just so wonderful! She gave me a great deal and I am so pleased... Cam cleaned my car up he made it look like it just got out of the factory...was so beautiful! Thank you again... everybody at Infiniti of Birmingham y'all are awesome!! Thanks again y'all made me so very happy, keep on making people happy as I am!!....As I always say to Josette, "sell lots of cars!" More

Great people who really took care of us. Beyond selling a ca Love Quentin he was an amazing person to work with. Mark worked super hard for our loan and got us taken care us. Mark went above and beyond on his en Love Quentin he was an amazing person to work with. Mark worked super hard for our loan and got us taken care us. Mark went above and beyond on his end as did Quentin. More

Great experience purchasing a certified car. My wife and I stopped by to gather information about certain model of Infiniti and after speaking with Josette "Jo" Rice, we ended up going ahead and My wife and I stopped by to gather information about certain model of Infiniti and after speaking with Josette "Jo" Rice, we ended up going ahead and buying that day. She was extremely helpful without ever being pushing or aggressive. We had a great experience with Jo and Mark the Sales Manager. More