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INFINITI of Birmingham
Hoover, AL
907 Reviews
INFINITI of Birmingham (formerly Crown INFINITI) has been Alabama’s leader in INFINITI since 1989. We are home to all your INFINITI needs from Sales, Service and a full Parts Department. At INFINITI of Birmingham, we believe in service as great as the cars themselves.
People who work here tend to stay here, which says something about our dealership. And it is because of this that many of our customers stay with us too. We sell great cars. And great cars can take you a long way… but it’s great customers that get you there. Welcome to the INFINITI of Birmingham family.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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April 19, 2015
Great Experience Everything was very organized and I got the car I wanted! Kyle Roberts is a great person to work with and very knowledgeable!!! I will be referrin Everything was very organized and I got the car I wanted! Kyle Roberts is a great person to work with and very knowledgeable!!! I will be referring my family and friends to him More
by smartgirl1913
Employees Worked With
Tom Fleming, Kyle Roberts
Helpful April 17, 2015
Great sales team that is willing to go out of their way!! Scott Donze is awesome!!!!!! I had and excellent experience with Infiniti of Birmingham. Unlike lots of dealers in other towns, this place is really i Scott Donze is awesome!!!!!! I had and excellent experience with Infiniti of Birmingham. Unlike lots of dealers in other towns, this place is really interested in selling cars. I will and am recommending anyone that wants to buy a new infiniti, this is the place to see. These folks are serious about moving a great product. Scott is the BOMB!!!! He brought my car to me from Birmingham to Tupelo, MS. One way 2 1/2 hours and took my trade in back. What else can I say. As the King would put it "Thank very much" Scott. More
by jolocer
Employees Worked With
Scott Donze
January 19, 2014
The Sales Dept is great , My wife & I have bought several from this Dealership and this past summer bought 2 new ones 2 days apart. This use to be a great service Dept , but now with a new Service M several from this Dealership and this past summer bought 2 new ones 2 days apart. This use to be a great service Dept , but now with a new Service Manager , that's very Rude. and needs training on customer care . and warranty of infiniti. And a Service writer that doesn't really care and forgets things. Will update on how things go it's been over a week now. And nothing . More
by dcny
Employees Worked With
Seth
January 24, 2013
Whenever I make an appointment to have my vehicle serviced, I have had a exceptional experience A very professional and thorough Explanation of work needed to be done on my vehicle. serviced, I have had a exceptional experience A very professional and thorough Explanation of work needed to be done on my vehicle. More
by yyardy
Employees Worked With
Ryan Forester
April 18, 2012
I tried to buy a new vehicle from this dealership and was extremely unsatisfied. When dealing with the.value of my trade we could not agree upon the price. When the dealership manager spoke with me he was ex extremely unsatisfied. When dealing with the.value of my trade we could not agree upon the price. When the dealership manager spoke with me he was extremely disrespectful to me. More
by jblthree
Employees Worked With
sales
February 21, 2008
Jason Meadows at Crown Infiniti is a rare find in the world of car sales people. His honesty and integrity amazed me after visiting with my local dealer. I would recommend Jason to anybody looking for a world of car sales people. His honesty and integrity amazed me after visiting with my local dealer. I would recommend Jason to anybody looking for a new Infiniti. More
by KahnQuistador
Employees Worked With
Jason Meadows
April 13, 2004
I don't know about the other salesmen, but Tad is great. Exactly what salesmen aren't but should be. He worked with me for about 5 months until the time was right to buy my car. He also cut me a very nice Exactly what salesmen aren't but should be. He worked with me for about 5 months until the time was right to buy my car. He also cut me a very nice deal and was never even a bit pretension or over zealous to sell me a car. More
by caublb
Employees Worked With
Tad Bennet
