INFINITI of Clarendon Hills

Worth the Flight From first click to driving off the lot every part of the experience was positive. From corresponding with Gary to the drive with Rishi, I was complet From first click to driving off the lot every part of the experience was positive. From corresponding with Gary to the drive with Rishi, I was completely happy with everything. I’m also being told that the two dogs roaming the dealer were the best part, sorry fellas. More

Sales Gary was very helpful in buying a new qx50 he was very responsive and answered all of my questions Clearly and made it very easy. Gary was very helpful in buying a new qx50 he was very responsive and answered all of my questions Clearly and made it very easy. More

Used car purchase The manager and salesman were appropriately attentive and helpful. The process was fairly simple and efficient. Everyone that we worked with was profe The manager and salesman were appropriately attentive and helpful. The process was fairly simple and efficient. Everyone that we worked with was professional and courteous. More

Excellent service. I was at INFINITI on September 23, 2019 to purchase. a car. I received tremendous services from the sales person William Harris. Mr. Harris was very p I was at INFINITI on September 23, 2019 to purchase. a car. I received tremendous services from the sales person William Harris. Mr. Harris was very professional, courteous, and knowledgeable. I will definitely recommend Mr. Harris to anyone I know that is interested in purchasing a car. More

I had a great experience during my visit to Infiniti of Clarendon Hills. I was fortunate to have two sales consultants to attend to my questions and ultimate purchase. They were Greg B and Hani A. Even tho Clarendon Hills. I was fortunate to have two sales consultants to attend to my questions and ultimate purchase. They were Greg B and Hani A. Even though there is another dealership closer to home, I will service my car here. More

Horrible service Do not use this dealer for service. They damaged my car and took no responsibility for doing so even after showing pictures of the car when delivered Do not use this dealer for service. They damaged my car and took no responsibility for doing so even after showing pictures of the car when delivered at their dealership. It was towed so we had photos by the tow service. Very unprofessional in every manner. More

Fantastic people to deal with! Greg Bolte was a pleasure to deal with. I had my sights set on a specific used Infiniti QX70 that I found on Cars.com. I corresponded with internet Greg Bolte was a pleasure to deal with. I had my sights set on a specific used Infiniti QX70 that I found on Cars.com. I corresponded with internet manager, Gary Muller re' this car and my desired trade/deal. Gary confirmed the car was still available and when I arrived handed me off to sales pro, Greg B. Not only did we arrive at a very equitable deal, Greg B. and finance manager, Jake L., were able to get me in and out in a very reasonable amount of time...a rarity in dealing with other dealerships. Job well done by all! More

Infiniti Elite Protection Coverage is Useless Went to this location on Sept. 28th due to the fact that my license plate bulb bracket was broken. I was told that the car was no longer under a “basi Went to this location on Sept. 28th due to the fact that my license plate bulb bracket was broken. I was told that the car was no longer under a “basic” warranty and that the part wouldn’t be covered. I was told that neither the CPO warranty or my Elite Protection warranty that i purchased would cover it due to it being considered “trim”. I explained that it had been replaced once before under warranty. Basically told me that the Elite Protection warranty doesn’t cover this despite the fact that it should. I asked him if he could check on this and he told me that he was “pretty sure” that it wasn’t covered. Way to go on the customer service. Not a happy customer. Will never buy an Infiniti again and certainly not from Clarendon Hills Infiniti. More

Quick and easy Found the best car for the best price. Easy to work with and accommodating. Good finance rate as well. Quality used cars for a fair price. Found the best car for the best price. Easy to work with and accommodating. Good finance rate as well. Quality used cars for a fair price. More

Definitely a good & professional experience. I worked with Bauti Yarborough who was really good at identifying interest, what appeals and explaining differences/features. He's a good communicato I worked with Bauti Yarborough who was really good at identifying interest, what appeals and explaining differences/features. He's a good communicator and knows the industry very well. I highly recommend him and the dealership. They know how to get things done. More