INFINITI of Clarendon Hills

We found a listing online for the car we were looking at a price lower than anyone else for that car , so we decided to go and look at it. Their customer service started at the phone. As soon as we walked i a price lower than anyone else for that car , so we decided to go and look at it. Their customer service started at the phone. As soon as we walked in we were treated as if we were buying a new car. Their whole team was extremely friendly and helpful. The Honda car we went to look was just what we were looking for and it was priced well below anywhere else.. Bob Polanek was great he talked us through the process, went on test drive and explained all features and advantages to buying the car. He was very instrumental in our decision to buy the car. He was extremely friendly and courteous. We will definitely be going back to Infinity of Clarendon Hills to buy our new car when we are ready. Claudia and Lalo Corral More

Car was in service since two TPM were non operational. Was told later on in the day, they were fine. I picked up the car, and by the time i got home, one had gone out again. Was told later on in the day, they were fine. I picked up the car, and by the time i got home, one had gone out again. More

I brought my car in for an oil change and the service dept informed me that I need to replace my radiator. The technician throughly explained what was needed and the cost to replace it. dept informed me that I need to replace my radiator. The technician throughly explained what was needed and the cost to replace it. More

I was in for oil change and my service rep took care of me. she inform me of other things that needed attention like wiper blades and alignment, tire rotation. she kept me inform on how long it would be, a me. she inform me of other things that needed attention like wiper blades and alignment, tire rotation. she kept me inform on how long it would be, and what service that would need attention in the future. the price was within my budget More

My service consultant, Anna, was very pleasant, professional and focused on providing an excellent service experience. She answered all my maintenance questions and noted my concerns for the servic professional and focused on providing an excellent service experience. She answered all my maintenance questions and noted my concerns for the service department. The waiting area was very nice with comfortable chairs, computer workstations, large flat screen television and a large commercial Keurig machine with free hot drinks. The maintenance was completed sooner than expected and I was only charged for the basic service. I was very impressed by both the staff and facilities and look forward to future visits. More

Mike Harlow has been someone we have worked with for many years. He is professional, knowledgeable about Infiniti products, willing to pursue problems or concerns we have had over the years, concerned the d years. He is professional, knowledgeable about Infiniti products, willing to pursue problems or concerns we have had over the years, concerned the department is always doing its best for a customer.. My husband and I both feel the service department at Clarendon Hills has continued the great service experience we had at Infiniti of Lisle when it was open. The quality car is very important and we have had minimal problems with any of our Infinitis. However, as important is the service department that solves any issues or provides excellant service in one visit. Your employees are incredibly honest, having found cameras, money, etc as they cleaned the inside of our car. We appreciate the loaner cars also. Mike continues to set the bar high for service and it trickles down to the technicians doing a great job and includes the very comfortable waiting area. More

Great experience!! From making the appointment to picking up our vehicle. No complaints. Good communication, right on the money with the estimate and time estimate was outstanding! I'm sure I will picking up our vehicle. No complaints. Good communication, right on the money with the estimate and time estimate was outstanding! I'm sure I will be back, But it's a pleasure to interact with Mike in service. Highly recommended!!!!! More

This is my second Infiniti, which I love, and I have always brought them to the dealer for service. As always they are efficient, personable, and helpful. This visit was no different. I would highly rec always brought them to the dealer for service. As always they are efficient, personable, and helpful. This visit was no different. I would highly recommend this dealership and Anna was very nice. I feel confident that the work is performed properly as it always has been. Thanks! More