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INFINITI of Clarendon Hills - Service Center

Clarendon Hills, IL

4.9
265 Reviews

265 Reviews of INFINITI of Clarendon Hills - Service Center

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May 12, 2012

This was our second service visit to Infiniti of Clarendon Hills and the experience was the same; excellent. They got us in immediately for proactive service, gave us the keys to a new loaner, got More

by rbarnard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Tony Bonifazi
May 10, 2012

I decided to try out the service dept. at Infiniti of Clarendon Hills after a couple of less-than-stellar experiences at other Infiniti stores. Service consultant Lance Groff was extremely helpful in en More

by cchandds
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
April 26, 2012

It was a very painless process. Everything Lance said they would do they did and in the timeframe he indicated. They found an item of concern outside the 60,000 maintnence list, called me and told me the More

by regrant
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
April 22, 2012

My experience at Infinti was one of the most positive experiences I have every had at a dealership. I expected them to tell me I need 50 things with no explanation as to why. Lance walked me through ev More

by jackweiss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
April 22, 2012

What a fantastic new facility. Everyone was warm and inviting, offering me drink and snack. I was in and out in a courtesy car in no time at all. Lance kept me informed every step of the way and the p More

by mattbreslin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
April 13, 2012

We have followed Mike Harlow and the service staff to Clarendon Hills following their move from the Lisle site - which is actually quite a bit farther from our home. This fact alone speaks to the experi More

by bjbond
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
April 11, 2012

Servicing my QX56 is so easy! Mike Harlow has been my service representative for many years and his excellent service is consistent every time. He delivers 110% and is a pleasure to deal with. One big re More

by kas1123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Mike Harlow
April 05, 2012

Mike always takes good care of me! He got me a vehicle for the day and took care of all my needs. I would reccommend this dealer to anyone!!!! More

by Chad W,
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apr 05, 2012 -

INFINITI of Clarendon Hills responded

Chad, Thank you very much for the positive feedback on Mike Harlow. Our goal is to make sure that we provide you with truly exceptional service. I am glad Mike was able to fulfill your needs. We look forward to servicing you again in the future. Peter Korallus Executive Manager

March 18, 2012

I'm a proud Infiniti owner for the last 5 years. And the new location is excellent for me as it's right down the street from my residence and has very convienent hours for service. My service consultant More

by Cmarti42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 19, 2012 -

INFINITI of Clarendon Hills responded

Chris, Thank you very much for sharing your wonderful experience with Anna at Infiniti of Clarendon Hills. I am glad she was helpful and was able to give you professional information regarding your vehicle. We strive to provide truly exceptional service everytime you come to our dealership. We hope you will continue to be a loyal customer of ours and we look forward to servicing your vehicle in the future. Sincerely, Peter Korallus, Exceutive Manager

March 16, 2012

On Behalf of Jennifer and I, we would like to extend our thanks and appreciation to Tony Bonifazi and the service department. As we have stated before their department definitely goes above and beyond for More

by IMJIBE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mar 16, 2012 -

INFINITI of Clarendon Hills responded

Mark and Jennifer, It is always a pleasure to hear about your satisfied experience with us at Infiniti of Clarendon Hills. We strive to provide our clients with truly exceptional service. We are happy to service you and we look forward to seeing you in the future. Peter Korallus Executive Manager