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INFINITI of Gwinnett
Duluth, GA
2,467 Reviews
Atlanta's Premier INFINITI Dealership located in Gwinnett County. Located on Satellite Blvd. right behind Gwinnett Place Mall and only a short distance from I-85 and Pleasant Hill Road. INFINITI of Gwinnett has one of the largest inventories of new and certified pre-owned INFINITI vehicles and other luxury pre-owned brands in Atlanta. INFINITI offers a full-line of luxury performance automobiles, including the Q50, Q60, QX50, QX55, QX60, and the QX80.
At INFINITI of Gwinnett, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 2,467 reviews
March 21, 2018
Great set of people. I enjoyed the waiting area too Snacks and Drinks. I guess the good service makes up for the high labor cost. Still would return. Thank set of people. I enjoyed the waiting area too Snacks and Drinks. I guess the good service makes up for the high labor cost. Still would return. Thanks More
by WF1291
Verified CustomerEmployees Worked With
Helpful March 20, 2018
We vice and Tire replacement Dealership was responsive in getting my wife and I settled comfortablbly with a loaner vehicle. The start was a tire that required replacement, to a r Dealership was responsive in getting my wife and I settled comfortablbly with a loaner vehicle. The start was a tire that required replacement, to a rattle under the carriage, temp gauge replacement and routine oil change and belt replacement. More
by pamela5851
March 20, 2018
Recall Service I went to get the Takaga air bag recall and was received with open arms. They gave me suggested maintenance that was not required but should be done s I went to get the Takaga air bag recall and was received with open arms. They gave me suggested maintenance that was not required but should be done soon. There was no pressure and the advisor was courteous and knowledgeable. More
by ireyes3999
Employees Worked With
Unfortunately I do not remember who he was.
March 20, 2018
Very good customer service! Thank u Andrea Very great customer service . Vehicle was ready earlier than expected. The service lobby area was very clean! Could recommend some healthier snacks an Very great customer service . Vehicle was ready earlier than expected. The service lobby area was very clean! Could recommend some healthier snacks and juices for the lobby area More
by FDAVIS719
Employees Worked With
Andrea
March 20, 2018
Harvey provided exceptional service I took my car in for brakes and new tire. Harvey provided exceptional customer service. It felt like he went out of his way to help me. He followe I took my car in for brakes and new tire. Harvey provided exceptional customer service. It felt like he went out of his way to help me. He followed up to make sure that I was satisfied with the work that they did on the car. I highly recommend this dealership for service. More
by MELANIEPICH96
Employees Worked With
March 20, 2018
Richard is awesome ! Richard was able to convince us why we should buy from infinity or Gwinnett. I had just gone there to check out the vehicle , but ended up purchasing Richard was able to convince us why we should buy from infinity or Gwinnett. I had just gone there to check out the vehicle , but ended up purchasing before I left. More
by basanth.gowda
Employees Worked With
Richard Ball
March 20, 2018
Best Service and Honesty I’ve experienced at a dealership I drive 25 miles out of my area because I know the work and service is dependable and transparent. After taking my vehicle for an oil change, I rec I drive 25 miles out of my area because I know the work and service is dependable and transparent. After taking my vehicle for an oil change, I received an estimate for work needed on my vehicle soon. I returned to have the work done and there were NO SURPRISES. As a woman, I want to feel comfortable that I am not being taken advantage of. I’ll only take my vehicle to Infiniti of Gwinnett More
by Des T
Employees Worked With
Josh (both times)
March 20, 2018
Great service! Harvey is amazing and always makes sure you receive the BEST SERVICE! I love Infiniti and I only go to this dealership for everything involving my car Harvey is amazing and always makes sure you receive the BEST SERVICE! I love Infiniti and I only go to this dealership for everything involving my car. More
by KAYACRESSWELL
Employees Worked With
March 20, 2018
Competent service personnel with compressive review The skilled personnel at Infiniti of Gwinnett know how to keep your vehicle running and diagnose any kind of failure. Pricing is more than competiti The skilled personnel at Infiniti of Gwinnett know how to keep your vehicle running and diagnose any kind of failure. Pricing is more than competitive when you consider the quality of service and amenities available to make the visit the most minimum interruption to your schedule. More
by MRHH56
Employees Worked With
March 20, 2018
Great low hassle experience We loved working with INFINITY of Gwinnett! We came to them after a frustrating negotiation with a different dealership and it was breath of fresh air We loved working with INFINITY of Gwinnett! We came to them after a frustrating negotiation with a different dealership and it was breath of fresh air. Ben was easy to work with and very knowledgeable. In addition, the negotiating was extremely quick and reasonable. They were very fair on our trade in and lease terms. Sam was great in financing and had us in and out quickly to close the deal. Highly recommend this dealership! More
by sharon30
