INFINITI of Gwinnett
Duluth, GA
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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The employees are always helpful & nice. I only came for the oil to be changed but Judson helped to get my cell phone paired with the car. One of his co-workers explained that I could also use a bar cod for the oil to be changed but Judson helped to get my cell phone paired with the car. One of his co-workers explained that I could also use a bar coder app + savvy shopper app to save money. Thanks so much! My boss will think I'm wonderful if I can use it here at work! Also just FYI- y'all do a super job about washing the car. One of my sister has several BMWs in her family (an X5, two kids drive X3s & a 325 (think thats the number) & I told her that y'all wash the car with an oil change. She couldn't believe it because the BMW place does not wash their cars with oil change. I told her that she should be buying Infinitis! More
Dennis and all of the employees provided us with wonderful customer service and made the whole process of purchase relaxed and assured the quality that stands behind the whole Infiniti line. We lo wonderful customer service and made the whole process of purchase relaxed and assured the quality that stands behind the whole Infiniti line. We look forward to doing more business in the future and would recommend Infiniti of Gwinnett to friends and family. More
Bryce is excellent and he has been extremely helpful everytime he helps me with the servicing of my Infiniti M35X. I normally wait for my car while it is being serviced and I am very satsified with the everytime he helps me with the servicing of my Infiniti M35X. I normally wait for my car while it is being serviced and I am very satsified with the accomodations. They are comfortable and convenient. More
Enjoyed the no pressure sales approach. Dealership allowed my family the time and space to discuss and make a decision. Sales staff was extremely fair on our trade in price and overall negotiation pro allowed my family the time and space to discuss and make a decision. Sales staff was extremely fair on our trade in price and overall negotiation process. Do your homework prior and have the facts and process goes faster. I was in and out in under 2 hours total. We have had the QX56 for only a few days but it is Awesome!! We tested the Sequoia, Navigator, Range Rover Sport, Landcruiser and Lexus LX470 and the QX56 was the best Value (price options, appearance) for a Luxury SUV. This coming from a Loyal Toyota and Lexus person. First tank of gas AVG 14.5 MPG with nearly no highway travel. More
The service rep was Byron and he was absolutely the best customer oriented service representative I could possible hope to have. He was courteous, friendly and professional at all times. Byron and his cus customer oriented service representative I could possible hope to have. He was courteous, friendly and professional at all times. Byron and his customer oriented approach is what "service after the sale" is all about. Because of my current and past experiences with this service department, I have every intention of purchasing my next Infiniti through this dealer. More
I told Michael exactly what I was looking for and he quickly found it even though the car was fresh in inventory and not in the system. The price of the vehicle was very fair and I even got more than I quickly found it even though the car was fresh in inventory and not in the system. The price of the vehicle was very fair and I even got more than I expected for my trade in. Overall my experience was amazing and I tell everyone who asks about my car what a wonderful expperience I had at IOG. More
Bryce Busby is a superb Service Advisor and should be promoted to a management role due to his continuous excellence....Bryce is a pleasure to work with, he is spot on through every visit, he has assiste promoted to a management role due to his continuous excellence....Bryce is a pleasure to work with, he is spot on through every visit, he has assisted me with each vehicle that I have purchased from that dealership. He is one of the main reasons I continue to do business with Infiniti of Gwinnett. Bryce does excellent job representing the Brand and the Dealer. More
I bring my vehicle to Matt Schnall to be serviced. I have worked with Matt in the past, and will continue to request him for all of my future service needs. Matt is always friendly and professional and have worked with Matt in the past, and will continue to request him for all of my future service needs. Matt is always friendly and professional and gets the job done - correctly, and in a timely manner. These qualities are important to me. I plan to continue my relationship with Infiniti of Gwinnett for a long time! More
I talked to Ben before I got to the showroom and we actually worked out a deal before I went in. I got a great deal and Ben was instrumental in me getting a great deal. All I had to do was go in look a actually worked out a deal before I went in. I got a great deal and Ben was instrumental in me getting a great deal. All I had to do was go in look at the car. The car was right on; the right color, the right options, everything. This is my 3rd car from Infiniti of Gwinnett: two coupes and now the convertible. Obviously, I am a happy customer which is why I rate the dealership so high. Thanks Ben for being so knowledgeable. More
It is such a wonderful thing to enjoy goig t have your car serviced when you know that the people in Service department genuinely care about you & your car! Thank you Matt Schnall for the great care!! I t car serviced when you know that the people in Service department genuinely care about you & your car! Thank you Matt Schnall for the great care!! I think the lifetime of my car will be much longer becasue of the care it has recieved at Gwinnett Infinity!! Kudos More