INFINITI of Hoffman Estates

Amazing! Everyone involved made this process quick and easy. I was blown away by their customer service. I never felt pressured at any point. Great Dealership! Everyone involved made this process quick and easy. I was blown away by their customer service. I never felt pressured at any point. Great Dealership! More

Repeat Customer - Great Experience, Better Each Time! I highly recommend asking for Joel Gappa the next time you visit Infiniti of Hoffman Estates as he handles the car buying experience with maximum know I highly recommend asking for Joel Gappa the next time you visit Infiniti of Hoffman Estates as he handles the car buying experience with maximum knowledge and passion with absolutely no pressure to purchase. This is the 3rd car I have purchased with Joel and each time he has made sure I understand the vehicle inside and out and he works diligently with the entire team at Infiniti of Hoffman to make sure any questions are answered before a decision has to be made. In addition to Joel, Tony and Amin were a pleasure to work with and it is clear that the management style at Infiniti of Hoffman promotes a low pressure, high knowledge environment. Thanks again. More

Satisfactory Because I was satisfied with the way I was treated at the dealership.and get what I want.Also the sales clerk was respectful and handle the traction,p Because I was satisfied with the way I was treated at the dealership.and get what I want.Also the sales clerk was respectful and handle the traction,professionally. More

Very efficient, pleasant and no drama- professional in every Joel has sold us a number of cars, and respects us and our time in every process. Shopping for cars, and shopping in general, is not my preferred act Joel has sold us a number of cars, and respects us and our time in every process. Shopping for cars, and shopping in general, is not my preferred activity, and Joel is knowledgeable and professional and makes it easy for us to get a new car. He also knows price is a feature we value, and gets us a fair price to make the process quick and painless. Thank you Joel. More

Great experience. Joel and JP were incredibly responsive throughout the purchasing process. They made the transition into a new vehicle for my wife seamless and very ea Joel and JP were incredibly responsive throughout the purchasing process. They made the transition into a new vehicle for my wife seamless and very easy. JP has a great and engaging staff at Infiniti of Hoffman Estates. More

George was awesome! I decided to purchase a car for my mother on Christmas Eve! George responded to my request and at 9am had already made sure the car was available, che I decided to purchase a car for my mother on Christmas Eve! George responded to my request and at 9am had already made sure the car was available, checked the carfax, and had the vehicle ready to test drive. I usually am nervous to come to any dealership on my own, it can be very intimidating but George was so open, trusting, and attentive. He answered my questions before I even asked them and I had full confidence in the purchase and was not rushed at all. I was able to go through the financing process at ease, kept updated with every step, and got the car in less than 90min. Family members said they have never heard of a faster car purchase. I’m thankful for George In helping me find the perfect car for a surprise Christmas gift for my mother, and it took away my fear of car dealerships. I’ve told all my family members about Motor Werks and to go to George for any questions. Thanks again! I’m only coming to MotorWerks after this experience! More

Excellent Service Josh was great. Gave us a very warm welcome. Never pushy. He was friendly and attentive to our needs. Excellent customer service. Thanks to Rick and J Josh was great. Gave us a very warm welcome. Never pushy. He was friendly and attentive to our needs. Excellent customer service. Thanks to Rick and John for making our purchase smooth as possible. We look forward to a great relationship and continued great customer service. More

Least a new car I like to share my great experience at motor Werks for leasing a new car I worked with Chad Blanton And General manager Rick Ayash. I was at several I like to share my great experience at motor Werks for leasing a new car I worked with Chad Blanton And General manager Rick Ayash. I was at several other dealerships I’ve had 4 infinities prior to this and this was the easiest transaction I dealt with they were honest and to the point . I would highly recommend motor works for future vehicles. Thanks !!! Bob Caras More

Qx60 Infiniti purchase Loved our experience with josh, he was patient with us and very knowledgeable on the car and was to explain the difference between the two cars we wer Loved our experience with josh, he was patient with us and very knowledgeable on the car and was to explain the difference between the two cars we were looking at. More

Repeat Customer - Always a Great Experience Joel has been extremely easy to work with over the years and has truly taken the time to explain all the options available for what I've been in the m Joel has been extremely easy to work with over the years and has truly taken the time to explain all the options available for what I've been in the market for. The customer service, product lines, and many perks to being associated with the MotorWerks group is why I've been a repeat customer and will continue to be in the future! Overall great experience and highly recommended! More