INFINITI of Hoffman Estates

Josh was great! Everyone there is very helpful and great to work with. This is our 2nd time buying a vehicle from and would go back again! Josh is awesome! Everyone there is very helpful and great to work with. This is our 2nd time buying a vehicle from and would go back again! Josh is awesome! More

Great Customer Service Experienced great customer service from Joel Gappa. Glad to have him as our Sales Rep; he was extremely knowledgeable and courteous. What a pleasure a Experienced great customer service from Joel Gappa. Glad to have him as our Sales Rep; he was extremely knowledgeable and courteous. What a pleasure after earlier shopping elsewhere. Joel was straight and upfront on all our questions and discussions. he truly cared that we were happy with our purchase. Bought a lovely Infiniti QX60 and am very pleased with it. More

Joel Gappa is fantastic! What started out as a rocky experience looking for a QX60 turned into one of the two best car buying experiences we have had (the other great experien What started out as a rocky experience looking for a QX60 turned into one of the two best car buying experiences we have had (the other great experience was also with Infiniti of Hoffman Estates just over a year ago). Rick, the GM, put us in touch with Joel who was exceptionally knowledgeable and found us an amazing car at a really good price. Also, Amin was able to find us a really great financing rate. I would recommend Joel to anyone considering buying any vehicle from Infiniti of Hoffman Estates!! More

Buy with Confidence Very professional sales associate, Ease of buying a luxury car. You will have confidence in your purchasing decision based on competitive pricing and Very professional sales associate, Ease of buying a luxury car. You will have confidence in your purchasing decision based on competitive pricing and no hassle sales experience. More

Car Purchase Experience Hi Guys, I purchased a vehicle from MW Hoffman Estates. The salesman that I came across was Dodi. He was extremely respectful and helped look for t Hi Guys, I purchased a vehicle from MW Hoffman Estates. The salesman that I came across was Dodi. He was extremely respectful and helped look for the exact car I wanted for my family. I would definitely recommend him to any person who may be looking to purchase a vehicle from MW in Hoffman Estates. Thanks again Dodi! More

Friendly and knowledgeable staff We had such a great experience buying our Infiniti QX80 and loved working with Dodie. He was very friendly and knowledgeable. We would definitely re We had such a great experience buying our Infiniti QX80 and loved working with Dodie. He was very friendly and knowledgeable. We would definitely recommend this dealer to friends. More

Car buying as it should be Tim McLean provided me with the best car buying experience ever - he listened to my wish list and offered great options to choose from, as well as add Tim McLean provided me with the best car buying experience ever - he listened to my wish list and offered great options to choose from, as well as addressed every question that came up in the process. There was no pressure at any point which made me feel the final decision was truly mine and in my best interest. I ended up with a great car that I love already. I will definitely recommend Tim to friends and family. I wish everyone the same amazing experience and customer satisfaction, because I recognize how rare it is. More

Online Purchase This was my first experience purchasing a vehicle over the internet. Everyone I spoke with at the dealership was professional, courteous, and timely. This was my first experience purchasing a vehicle over the internet. Everyone I spoke with at the dealership was professional, courteous, and timely. The vehicle was as represented and in brand new condition. The pricing was very competitive. I admit I was a bit nervous about purchasing something this expensive sight unseen with the exception of pictures. However, Josh Akerberg (my primary contact) was very professional and did a great job of explaining and walking me through the sale. I would have no concerns purchasing another vehicle on line from Infi iti of Hoffman Estates. Josh and the dealership exceeded my expectations. More

Easy to work with, came through Buying the actual car was a breeze, I think I got a good deal for the purchase price and a fair value for my trade in. Where these guys went above and Buying the actual car was a breeze, I think I got a good deal for the purchase price and a fair value for my trade in. Where these guys went above and beyond was in the following days. I noticed something was off in my new car, called Joel, and it was arranged for me to come back to the dealership and have everything taken care of without a penny of a cost to me. The typical stigma of 'used car salesmen' couldn't be further from the truth with these guys as they went above and beyond after the sale was already made. Joel worked with Chad and Dave to ensure everything was handled in a timely fashion when I came back into the dealership, which was appreciated as I was coming from a few hours away. More

Great Support! Bought a used Q50s and everyone was great. These guys made sure I was completely happy and ever little thing was addressed. They took all fear out of Bought a used Q50s and everyone was great. These guys made sure I was completely happy and ever little thing was addressed. They took all fear out of purchasing a used vehicle. We will definitely be back again. Tim,Tony,Dave,Amin, you guys are the best!!! More