INFINITI of Hoffman Estates

Amazing, Efficient Service Kira is always incredibly helpful and reassuring. She goes out of her way to make sure I feel supported and taken care of. I trust Kira and apprecia Kira is always incredibly helpful and reassuring. She goes out of her way to make sure I feel supported and taken care of. I trust Kira and appreciate her kindness, patience, help, and knowledge. More

Quite Knowledgeable I have purchased several cars throughout my lifetime and This is the best dealership I have done business with. The atmosphere was quite pleasant and I have purchased several cars throughout my lifetime and This is the best dealership I have done business with. The atmosphere was quite pleasant and all my interactions were genuinely positive. . Dodi and Tony worked hard and did an excellent job honorring all my requests for this purchase. I left the dealership confident without any doubt or concern about my purchase. I definitely plan to return when I buy my next car. More

Great Car Buying Experience As soon as my wife and I walked in the door the GSM Ozzie Haleem greeted us and welcomed us to the dealership. Ozzie then introduced us to our salesma As soon as my wife and I walked in the door the GSM Ozzie Haleem greeted us and welcomed us to the dealership. Ozzie then introduced us to our salesman Yanny Gonzalez who showed us the vehicle we were looking at and made the buying experience pleasurable. The vehicle was as described and the price was great. For a Saturday our experience was a great one from walking in to signing the paperwork with finance to driving our new car home. More

WONDERFUL! Josh was very professional and polished. He thought of options that would work for us and we ended up with an amazing car at a great price! Josh was very professional and polished. He thought of options that would work for us and we ended up with an amazing car at a great price! More

Excellent service from start to finish Yaneil, Chad, Rick and Amin handled the process efficiently from the beginning to completion. The choice of cars, detailed information provided, worki Yaneil, Chad, Rick and Amin handled the process efficiently from the beginning to completion. The choice of cars, detailed information provided, working on offering the most affordable price possible. Overall, my experience with them was absolutely amazing. I would certainly Recommend Motor Werks Company to anyone who's looking for a 5 star customer service. More

How the car buying process should be Highly recommend asking for Joel Gappa at Infiniti Hoffman Estate the next time you need a new vehicle. I called Joel on a Monday asking with my leas Highly recommend asking for Joel Gappa at Infiniti Hoffman Estate the next time you need a new vehicle. I called Joel on a Monday asking with my lease due to expire in a couple of months. We discussed on the phone what vehicles and features I was interested in. We set an appointment for the next morning. When I arrived Joel greeted me warmly and informed me he had both vehicles prepped and ready for our test drive. Joel was very knowledgeable about all features on both vehicles. We settled on a choice and Joel walked me through the process and the offer was very fair. Joel believes in providing a first class buying experience and that is what he delivered. It’s how car buying should be. Highly recommend Joel! More

Kira does a great job She really does an outstanding job in all aspects of service experience. Scheduling,write up,keeping me informed as to status, and explaining the full She really does an outstanding job in all aspects of service experience. Scheduling,write up,keeping me informed as to status, and explaining the full work to be done. I was very impressed with her customer focus. It was really great. More

Best experience ever Daniel Tucker was so easy to work with and really made leasing a new vehicle actually a great experience! I would highly recommend Daniel as well as t Daniel Tucker was so easy to work with and really made leasing a new vehicle actually a great experience! I would highly recommend Daniel as well as the whole team at Hoffman Estates Infiniti when thinking about purchasing a car! They truly went above and beyond. More

I was very pleased!! Great people. Dodie really took care of me and helped me with my choice. I love my car. I’ll be back in the future!! Great people. Dodie really took care of me and helped me with my choice. I love my car. I’ll be back in the future!! More

Great experience! The experience was exceptional. Joel was awesome, very informative and enjoyable to work with. Rick negotiated with me on the deal to make the expe The experience was exceptional. Joel was awesome, very informative and enjoyable to work with. Rick negotiated with me on the deal to make the experience a great one. I hate trying to haggle over a vehicle and I can say this transaction exceeded my expectations. Amin was efficient and friendly. He stayed late to complete the transaction and walked me through the entire closing process. Great dealership to work with. Thanks gentlemen. More