INFINITI of Hoffman Estates

Great customer service! This was my second Infiniti purchase within 2 months. George and Amin were great once again. Their professionalism and attention to detail are above a This was my second Infiniti purchase within 2 months. George and Amin were great once again. Their professionalism and attention to detail are above and beyond and make the car buying experience easy and expedited. Our most recent purchase was for the QX60 for my wife. With our busy schedules we just did not have time to actually come to the dealership to test drive any of them. I notified George Solayman and he instantly brought a car to our home for my wife to see. Now that's customer service! The next day I picked the car up and finished the paperwork. I would highly recommend this dealership to anyone in the car buying market. More

Very good personality and service Even if you think you not be cualifide for the loan they will make it posible good people good service ill recomend anyone to visit the dealer infinit Even if you think you not be cualifide for the loan they will make it posible good people good service ill recomend anyone to visit the dealer infinity of hoff state More

Nice place and service Very satisfied with this place and employees. Special thanks to Dodie who helped me to find the best car in my life. Oleh Smal Q50 Red Sport Very satisfied with this place and employees. Special thanks to Dodie who helped me to find the best car in my life. Oleh Smal Q50 Red Sport More

10 star ⭐️ Mike in finance made this deal streamline and worry free. He helped from the very beginning when I was with my salesman Joel. I usually dread seeing t Mike in finance made this deal streamline and worry free. He helped from the very beginning when I was with my salesman Joel. I usually dread seeing the finance manager but by the end of the deal we were laughing and having a great time. I will recommend infiniti of Hoffman to everyone!! Thanks mike and Joel!! More

Great car buying experience Dan was an awesome sales person who had a great sense of humor. Over 3 hours of purchase time, I had so much fun test driving cars and talking to Dan Dan was an awesome sales person who had a great sense of humor. Over 3 hours of purchase time, I had so much fun test driving cars and talking to Dan for questions. General Manager, Sales Manager, and FI Manager were also great and helped me to get the maximum discounts and fastest purchase process. Highly recommend to everyone!! More

Pleasant buying experience I worked with sales man Walt Watts to buy a used premium car from this dealership. I've been doing needed research to pick my car of choice from quite I worked with sales man Walt Watts to buy a used premium car from this dealership. I've been doing needed research to pick my car of choice from quite few months. Time has come and on line inventory checks showed me this dealer has got the car with good mileage and perfectly matching price tag. I tried to match around and definitely sticker price surely tempted to visit the place and car. As I already researched the car, all I needed to understand is credibility of the dealer. For whatsoever reasons, and on the surface reviews I'm sure have good impression to visit the dealer and so the car. My working with Walt Watts of Sales department has been exceptional as there is no wait time and no slack time in dealing for what I want. He had to deal other customers on the side due to rush hour but he could multi task and efficiently served me as well. He gave needful information as quickly as he can and transaction will be some thing I can cherish along with car I bought. This review will not be complete if I don't mention about Manager Rick Ayesh. Rick Ayesh greeted me nice, emailed me and called me in the shorter time to make the connection (of course as sellers). He rightfully suggested ("Not Forced" "Not Tempted") that the people buy car here from other locations outside IL as well and practically it won't make any difference as long as they clear the inventory. I'm being practical about the car of choice and definitely requested for two days time to come to final decision and I stick to my time line. I'm glad about the car and dealer and my no-hassle buying experience as well. I wish dealer the best for their business while selfishly wishing me good luck on my preferred car as well. More

Attentive, Caring, Helpful Experience! I am giving Hoffman Estates Infiniti & Atanas a five-star rating for their above & beyond service! Emails were answered very quickly & knowledgeably b I am giving Hoffman Estates Infiniti & Atanas a five-star rating for their above & beyond service! Emails were answered very quickly & knowledgeably by Atanas. This dealer & the staff has every reason to have five stars! I was very pleased with all the people I dealt with in the long distance communications. Highly recommend to anyone searching for a vehicle. More

Great job Joel Gappa is extremely knowledge. He listens and cares about what type of car you are looking for and what price range you need to be in, all your ne Joel Gappa is extremely knowledge. He listens and cares about what type of car you are looking for and what price range you need to be in, all your needs. He not only gets the job done, but goes the extra mile to make it easy, convenient and that you are satisfied and happy. I can’t say enough that he does a tremendous job working with you. His follow up and thoughness is wonderful. More

Exceptional Service! This was our first Inifiniti purchase. Joel was extremely knowledgeable, offered tons of valuable information and communicated with us well. Extremely This was our first Inifiniti purchase. Joel was extremely knowledgeable, offered tons of valuable information and communicated with us well. Extremely pleased with the customer service we received here, as well as with our purchase. Will recommend this dealership to family and friends. Thank you! More

Long Distance Purchase I found the fact vehicle I wanted but it was in Illinois and I am in Florida. Rick was very helpful in making the process of Trade AND Purchase from a I found the fact vehicle I wanted but it was in Illinois and I am in Florida. Rick was very helpful in making the process of Trade AND Purchase from afar so simple. I am very happy with my 2016 Yukon Denali and very happy with the customer service! A lot of dealerships just want your money but Rick wanted to help do whatever he could to get me my vehicle! Thank you Rick and Joel! More