INFINITI of Hoffman Estates

Good experience with Dodie Nice service. Dodie is efficient and I enjoy the new car quite much! I think this dealer is a good one! I will recommend it! Nice service. Dodie is efficient and I enjoy the new car quite much! I think this dealer is a good one! I will recommend it! More

Not Friendlier Michael Smalley is not a good adviser for car buyer. I had already been approved from chase bank still they wanted to check credit again .that was Michael Smalley is not a good adviser for car buyer. I had already been approved from chase bank still they wanted to check credit again .that was ridiculous. More

Going above and beyond Joel and the management team at Infiniti of HE were great to work with. They helped me get out of a bad situation from the last car I purchased at ano Joel and the management team at Infiniti of HE were great to work with. They helped me get out of a bad situation from the last car I purchased at another dealer and into a new Lease. My family had bought cars here before but it had been several years. They still treated me as a repeat special customer. Thanks I will be back and would refer others to this dealership anytime. More

Superb Service Couldn't have chosen a better dealership. From start to finish this was a smooth, transparent and professional sale. Would definitely recommend. AP an Couldn't have chosen a better dealership. From start to finish this was a smooth, transparent and professional sale. Would definitely recommend. AP and Micheal were extremely genuine and easy to work with. Look forward to working with this group again in the future. More

Exceptional service, great dealership Erik Martinez was the most helpful, polite and respectful salesman I’ve ever dealt with. He understood what I wanted and got things done painlessly. I Erik Martinez was the most helpful, polite and respectful salesman I’ve ever dealt with. He understood what I wanted and got things done painlessly. I would recommend him to anyone looking to buy an infiniti. The sales manager and finance manager were also a big help. Overall, my experience here was A+ and I would recommend this dealership to anyone. More

Great experience Oustanding attention to detail. Joel never pushed, always stayed in touch. Made me very comfortable buying a new car from him. Will go back when I w Oustanding attention to detail. Joel never pushed, always stayed in touch. Made me very comfortable buying a new car from him. Will go back when I want my next one! More

Enjoyable experience at this deallership I've been leasing Infinity G37 for 3 years. My lease came to an end and I came back to Infinity Deallership because I felt comfortable with their Main I've been leasing Infinity G37 for 3 years. My lease came to an end and I came back to Infinity Deallership because I felt comfortable with their Maintenance Service representative Kira who took care of my car. She was friendly, responsible, and dialed with any challenges in a timely manner. In 3 years I had not a single issue with the car. I wanted to stay with the similar car and the same dealership if possible. When time came to lease my next car, even though I had many choices to go to nearby dealerships I chose to stay with the car and service that fits my lifestyle: low pressure, friendly environment, convenient location and hours. The sales and General Manager were extremely helpful in making the right choice with my new lease. I would recommend to use this dealership and chose Infinity car. Its really safe and low maintenance car. The staff at the dealership truly committed to an easy, enjoyable, fully transparent buying process with zero pressure. More

AMAZING Service! Daniel made this first experience easy and enjoyable. This was my first time buying a car from a dealership and thought it would be complicated, howev Daniel made this first experience easy and enjoyable. This was my first time buying a car from a dealership and thought it would be complicated, however, Daniel knew exactly what he was doing and helped me through every step and explained everything and answered any questions I had. The result was buying an awesome car that I have been enjoying! Would recommend to others! More

Top–notch service A.P. made my new car selections easy , fun and efficient. He is knowledgeable, detail oriented and had patience for all my questions :) I truly appre A.P. made my new car selections easy , fun and efficient. He is knowledgeable, detail oriented and had patience for all my questions :) I truly appreciate everyone at dealership as they made process of selection and buying a car smooth. Thanks you! Tanya More

Very Good Experience Making a big purchase... auto, home, etc... can be very stressful. Our Salesman, Dodie was by far the best I have ever dealt with. I would recommend Making a big purchase... auto, home, etc... can be very stressful. Our Salesman, Dodie was by far the best I have ever dealt with. I would recommend working with Dodie. He is very personable. More