INFINITI of Hoffman Estates

Excellent I highly recommend this dealership and especially Walt who was a pleasure to work with. He was very knowledgeable, easygoing, and accommodating durin I highly recommend this dealership and especially Walt who was a pleasure to work with. He was very knowledgeable, easygoing, and accommodating during the whole process. He helped me choose my vehicle and made the whole car buying process easy. Thank you More

Average at Best I took the train from Michigan to the dealership outside of Chicago for a 1:00 scheduled appointment. My plan was to test drive the vehicle and if I l I took the train from Michigan to the dealership outside of Chicago for a 1:00 scheduled appointment. My plan was to test drive the vehicle and if I loved it to drive it home to Michigan. Loved the car, had a few questions which were addressed by the GM. Agreed to purchase the vehicle and waited over 2 hours to get the paper work processed on a cash deal. The actual process only took 10 minutes, the wait was 2 hours to get in to see the right guy. We did not drive off the lot until after 6:00pm. While I love the car, I would have to rate my overall experience as below average. I would expect more from a luxury car dealership. More

Best Customer Service I recently got Infinity QX60 from this dealership. Daniel helped me in selecting the best car according to my needs. Daniel is very knowledgable, prof I recently got Infinity QX60 from this dealership. Daniel helped me in selecting the best car according to my needs. Daniel is very knowledgable, professional and patient. I took test drive on 3 different cars. He explained me all the features in all these cars. Even after purchasing this car He has called me few times to make sure Car is running smooth and if I have any questions. I highly recommend everyone who is looking to buy a car from this dealership to ask for Daniel Tucker. More

Excellent customer service Daniel is nice and helpful and was very patient He helped us test drive 4 vehicles and explained all the features , Daniel was also very knowledgeabl Daniel is nice and helpful and was very patient He helped us test drive 4 vehicles and explained all the features , Daniel was also very knowledgeable about the features of the vehicles. More

Awesome experience purchasing a new Q70L This is the third vehicle I've purchased from Infiniti of Hoffman Estates. I've been thrilled with Jason in service for how well he has taken great ca This is the third vehicle I've purchased from Infiniti of Hoffman Estates. I've been thrilled with Jason in service for how well he has taken great care of us throughout the years. I informed Jason I was in the market for a new vehicle and he introduced me to Joel Gappa. Joel was patient with questions, fantastic at explaining the vehicle, competitive on price, and extremely professional throughout the process. I highly recommend Joel, Jason, and Infiniti of Hoffman Estates More

ATANAS IS YOUR GUY!! If you are coming to Infiniti of Hoffman Estates, do yourself a favor and schedule an appointment with Atanas!! He was extremely efficient and very r If you are coming to Infiniti of Hoffman Estates, do yourself a favor and schedule an appointment with Atanas!! He was extremely efficient and very receptive to my needs as a customer. His expert consultation made the car buying process seamless and fun! His high level of professionalism ensures my referral business for years to come! More

Great and superfast Atanas was very detailed oriented and pleasant...... He was very helpful and made my choice very easy.... I will lease another car for my wife Atanas was very detailed oriented and pleasant...... He was very helpful and made my choice very easy.... I will lease another car for my wife More

Hats off! Bought a QX 60 from this dealership. Ivanny took the time to provide a thorough overview of the vehicle and schedule a test drive. He and Malik then w Bought a QX 60 from this dealership. Ivanny took the time to provide a thorough overview of the vehicle and schedule a test drive. He and Malik then worked in team-like fashion to get a deal done...all in a "no pressure" atmosphere. Zach, in Finance, proved efficient with the final paperwork. After the purchase, we wanted a few accessories installed. Ivanny and Malik were right there to make sure the service was scheduled promptly. All in all, a great experience...from the sales department and service department. More

Great experience! - Very helpful and courteous staff - Very engaging and detail oriented - Great respect for everyone's time - Provides good value and right solution - Very helpful and courteous staff - Very engaging and detail oriented - Great respect for everyone's time - Provides good value and right solution to suit individual needs More

Red Carpet On January 20th we were blessed to meet sale associate Mr. Joel. Our experience from the moment we met with Mr. Joel he started with a very informativ On January 20th we were blessed to meet sale associate Mr. Joel. Our experience from the moment we met with Mr. Joel he started with a very informative description of every option available with the 2016 QX80. But unfortunately, we were not able to complete this deal. Mr. Joel saw this as a opportunity to show his determination and resourcefulness to get us a better deal. We are now owners of a 2012 Ford Expedition within a comfortable budget. Gold star to Mr. Joel, thanks for all of your hard work. More