INFINITI of Hoffman Estates

Great Experience Absolutely great experience buying a car with Dodie Manaloto and Ryan Martin! True professionals and customer focus was outstanding. I would buy a c Absolutely great experience buying a car with Dodie Manaloto and Ryan Martin! True professionals and customer focus was outstanding. I would buy a car from these guys again in a heartbeat. More

Used car purchase I called the dealership about a BMW listed for sale on an internet site. I called back on a Saturday and asked if the car could be moved inside so I I called the dealership about a BMW listed for sale on an internet site. I called back on a Saturday and asked if the car could be moved inside so I could look at it out of the cold weather. When I arrived the car was in a very nice inside garage for car viewing. The car was all cleaned up and the snow removed from that days snow storm. They gave me a price on the car and it did not quite where I was hoping to be. I left with no pressure on me to purchase. When I decided the following week it was the car first on my list, I called and asked to speak to a manager. Rick Ayash took my call and asked where I needed to be. He didn't get all the way to where I needed but was close enough and the deal was done over the phone. All paper work was ready for me and car was prepared already also. Rick could not have been nicer, and have even received follow up calls to make sure I was satisfied with the car. Great dealership!!! More

Overall good experience The dealership didn't really budge much on a used M3, but the price was fair enough so I ended up taking it since it was what I was looking for. Sale The dealership didn't really budge much on a used M3, but the price was fair enough so I ended up taking it since it was what I was looking for. Sales guy was nice, but head of sales was fairly blunt, which isn't necessarily bad for what it's worth. More

QX56 or QX80 I brought a QX80 from HEI and from Tarlan. We went back and forth over the 56 vs.80. He was very knowledgeable about both cars and provided insight fo I brought a QX80 from HEI and from Tarlan. We went back and forth over the 56 vs.80. He was very knowledgeable about both cars and provided insight for me. I was also looking at others Infiniti dealers, not once did Tarlan or Rick bad mouth them. I really appreciate that, nor dId the other dealer bad mouth HEI. They followed up with me for a couple of days until I was ready to buy. Ryan did a great job during the financing and provideo me with great information. Great experience overall. I will recommend this dealership to others. More

Unmatched customer service! I have to say my experience with my purchase was polished. Team had great presentation on the sales floor as well as umong each other. My professional I have to say my experience with my purchase was polished. Team had great presentation on the sales floor as well as umong each other. My professional, Tim, was honest and willing to go above and beyond for my business. I will be shopping here and recommending my friends and family. Thank you More

Great Experience I went to the dealership with the intention of purchasing a car if the price was right and the product was excellent and both goals were pleasantly e I went to the dealership with the intention of purchasing a car if the price was right and the product was excellent and both goals were pleasantly exceeded. I'll be back. More

Always the best Can't say enough about Infiniti of Hoffman Estates. Friendly, knowledgeable, and Joel went above and beyond, keeping us informed on our Q60 Red Sport Can't say enough about Infiniti of Hoffman Estates. Friendly, knowledgeable, and Joel went above and beyond, keeping us informed on our Q60 Red Sport Coupe from the time we ordered until delivery. He assisted in the selection of options and colors, and upon delivery, showed us how all the bells and whistles worked. His dedication and professionalism keep us coming back to this dealership. Ryan (finance) was courteous and a pleasure to work with. As for service representative, Kira has always given us 100%! No matter what the problem, she handles it with care, honesty, and efficiency. All in all, this dealership will keep our business. More

Dodie provided great customer service!!! The dealership provided great customer service. Everyone was friendly and receptive to our needs. We test drove, we shopped, and enjoyed our entire b The dealership provided great customer service. Everyone was friendly and receptive to our needs. We test drove, we shopped, and enjoyed our entire buying experience. More

Great Dealership! Dodie made the experience of buying a car, effortless for me! He was very professional, kind and dedicated to making sure I was happy. Ryan in financ Dodie made the experience of buying a car, effortless for me! He was very professional, kind and dedicated to making sure I was happy. Ryan in financing was great as well! I will be sending everyone I know to your dealership! More

Michael Smalley in fiance provided World Class Service . He is a honest and straight to the point guy! I would recommend him to my friends or family if they needed financing from Infiniti of Hoffmen Estat . He is a honest and straight to the point guy! I would recommend him to my friends or family if they needed financing from Infiniti of Hoffmen Estates. More