INFINITI of Hoffman Estates

found the used car I was looking for. Walt and mike were very helpful. I found the car I wanted and everything went smooth no hassle. I would recommend them to anyone looking for good cus Walt and mike were very helpful. I found the car I wanted and everything went smooth no hassle. I would recommend them to anyone looking for good customer service and at a top of the line dealership. More

Overall Great experience Purchased my '13 Toyota Avalon from Motorwerks Infiniti. Paul Balice and Andrew Richter were really professional through out the whole process. They h Purchased my '13 Toyota Avalon from Motorwerks Infiniti. Paul Balice and Andrew Richter were really professional through out the whole process. They handled entire negotiation process handled with patience, respect and without any pressure and its better than any other car dealers I dealt with in past. I am happy with car price, quality & will look forward to purchase my next vehicle in future from them. More

Great car buying experience with Andrew! This was my 2nd time purchasing a used vehicle at this dealership. My experience was pleasant and I was treated well. Andrew Richter was knowledgeab This was my 2nd time purchasing a used vehicle at this dealership. My experience was pleasant and I was treated well. Andrew Richter was knowledgeable, friendly & courteous. More

Overall fantastic experience, highly recommend! My experience at Infiniti of Hoffman Estates was great start to finish! I went in knowing the car I wanted (QX60) but was unsure of color, options, l My experience at Infiniti of Hoffman Estates was great start to finish! I went in knowing the car I wanted (QX60) but was unsure of color, options, lease terms, etc. The entire staff was extremely thorough and patient -- ultimately the combination of color/options I wanted was at a different location and they had it delivered within 30 minutes. There were no surprises with the final deal and the transaction was extremely smooth. The best part of the experience was the final delivery/walk through of the vehicle -- thanks to Joel Gappa! You will not find a more passionate, energetic and knowledgeable sales consultant anywhere. Joel literally walked me through every inch of the car, every button, every feature. If you are in the market for a car and are considering an Infiniti -- go see Joel! More

Best costumer service, hands down I have to say I Walter was the best sales man I ever delt with at a car dealership. Really knows everything about the cars he sells. He doesn't waste I have to say I Walter was the best sales man I ever delt with at a car dealership. Really knows everything about the cars he sells. He doesn't waste your time. Had me in and out of there so fast I couldn't believe it, with showing every feature on the car. Everyone that works there was excellent! More

Honest and supportive of customer's needs Excellent and personalized service that makes the car-buying experience pleasant. Tony answered all of our questions, including mechanics and optiona Excellent and personalized service that makes the car-buying experience pleasant. Tony answered all of our questions, including mechanics and optional extended warranties. Although we arrived later in the day, Tony and other employees stayed after hours in order to complete the purchase. This dealership is one of the best! Honesty, integrity, and quality staff who know the product describe this dealership. More

Professional and Pleasant Experience Tony Guzman was recommended by a friend as a "good salesman" that would take care of us. We had been to 4 dealerships and this would be the 5th. Tony Tony Guzman was recommended by a friend as a "good salesman" that would take care of us. We had been to 4 dealerships and this would be the 5th. Tony met us right away and took great care of us from start to finish. He also worked out the financing for us. He was straight forward and honest. I would refer any family member or friend to Tony as I feel he would take exceptional care of their needs. More

Outstanding Service This was our second purchase from Infiniti of Hoffman Estates and Walter made the car buying experience an ease. He took the time to show my wife and This was our second purchase from Infiniti of Hoffman Estates and Walter made the car buying experience an ease. He took the time to show my wife and I several vehicles that he felt may fit our needs. Once we settled on a vehicle Walter, Ryan, Michael, and Nina, made sure every detail was to our satisfaction. I would highly recommend purchasing a vehicle from Infiniti of Hoffman Estates. More

good experience with my purchase of a m37x I'm satisfied with my purchase of a 2012 M37x. I came to the dealership from some distance. Walt described the car accurately. They met all of my e I'm satisfied with my purchase of a 2012 M37x. I came to the dealership from some distance. Walt described the car accurately. They met all of my expectations. More

Best Car Buying Experience From beginning to end, the whole process was painless and quicker than I ever thought it could be. I had been dreading car shopping because past exper From beginning to end, the whole process was painless and quicker than I ever thought it could be. I had been dreading car shopping because past experiences were tedious and time consuming. I couldn't believe how fast I drove off the lot. The staff was very friendly and helpful. Even though I was buying a used car, I still felt very welcome and the customer service was great. I also can't stress enough how great Ryan was with the financing. I will definitely be coming back for any future car needs. More