INFINITI of Hoffman Estates

Professional, no hassle, and friendly It was a pleasure working with Andrew. He did a great job of explaining all the many features offered on the SUV. I hope the great experience cont It was a pleasure working with Andrew. He did a great job of explaining all the many features offered on the SUV. I hope the great experience continues as I bring the car in for service in the years to come. I loved my Jeep but when it came to service it was very poor so I neer bought another jeep! I know Infiniti wil do better. More

Very good Dealer to work with Always a pleasure when having my vehicles serviced here! Friendly atmosphere and very accommodating! I would highly recommend them to anyone! Kira Always a pleasure when having my vehicles serviced here! Friendly atmosphere and very accommodating! I would highly recommend them to anyone! Kira in particular! She is great to work with! More

GREAT Service Experience! Off the street service stop. They accommodated me right away to fix a flat. Thanks to John McDonough and the team. Nothing but good experiences here f Off the street service stop. They accommodated me right away to fix a flat. Thanks to John McDonough and the team. Nothing but good experiences here from purchase to service. More

These guys are good! I've been working with this professional team for eight years , now. From Joel Gappa, Andrew Dignum, and Walter Watts, who find you the right car at I've been working with this professional team for eight years , now. From Joel Gappa, Andrew Dignum, and Walter Watts, who find you the right car at the right price and deliver it to your home with a great introductory drive, to Jason Nuzzo and the entire Service crew, who give you all the options to keep your investment at its premium - YOU CAN"T BEAT THIS TEAM! More

Excellent Customer Service I am very pleased with the customer service Kira has provided me when I brought my car for service. Kira is very pleasant and personable in dealing wi I am very pleased with the customer service Kira has provided me when I brought my car for service. Kira is very pleasant and personable in dealing with me. She made sure that I get all the deals available for me . More

Easy purchase at a great price! I would highly recommend this dealership and definitely purchase from them again. We had excellent customer service from beginning to end we were tre I would highly recommend this dealership and definitely purchase from them again. We had excellent customer service from beginning to end we were treated very well, and it was a very quick and painless process. My husband and I drove from out of state, over 2 hours away, because the price of the vehicle was by far the best we say (vehicles in my area were $2k more with 10,000 more miles, on average!) We had some issues with licensing the vehicle because we lived out of state...we still didn't have the plates from my state by the time the temporary plate expired...and our sales agent was extremely helpful by sending us a dealer plate to use temporarily until our registration process was completed. The vehicle was in excellent condition, and the price was the best we found, which is why we chose to drive so far for the vehicle. They went over and above what they needed to do and I would definitely buy from them again in the future!! More

Great experience I recently purchased a G37x from IHE, and John Lee was my salesman. He addressed any questions or issues that I had about my purchase, and we were ab I recently purchased a G37x from IHE, and John Lee was my salesman. He addressed any questions or issues that I had about my purchase, and we were able to get a deal done. I received a great deal on the car, and John went above and beyond to ensure that happened. Rich did a great job of taking care of me and structuring a deal that suited me. More

Great experience I just bought an M37X and had a great overall experience at Infiniti. I had originally been in contact with Javier but he was with another customer wh I just bought an M37X and had a great overall experience at Infiniti. I had originally been in contact with Javier but he was with another customer when I showed up and put me in touch with Andrew. Andrew listened to what I wanted and found me the perfect car at the perfect price. The finance guys made it quick and painless. I will be back for my next car. More

Legendary Service This was my first visit to this Dealership. I spent a "no pressure" test drive with the Salesman (Anthony) and talked about the vehicle I was looking This was my first visit to this Dealership. I spent a "no pressure" test drive with the Salesman (Anthony) and talked about the vehicle I was looking at, total time: 45-minutes. Two days later, a 15-minute visit signing papers and I was out the door with a purchase! Anthony actually found a door lock issue, that I had missed, and remedied the problem immediately. THANK YOU! More

Top notch service I purchased a Mercedes from Ronnie and it was a easy going experience. I had been to a few dealers earlier that day and I was worn out mentally. Whe I purchased a Mercedes from Ronnie and it was a easy going experience. I had been to a few dealers earlier that day and I was worn out mentally. When I arrived at Infiniti of Hoffman Estates, I was pleasantly treated with respect and consideration. Ronnie really took the time to understand what I was looking for. He was not just listening to react and "pitch" me. He was friendly, honest, fair, and respectful. He made my purchasing experience a pleasant and smooth one. I would and will definitely recommend Ronnie and the team at Hoffman to anyone! More