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INFINITI of Hoffman Estates
Hoffman Estates, IL
2,019 Reviews
INFINITI of Hoffman Estates | For A Great Experience
Since 1975, luxury automobile customers seeking the ultimate buying experience have chosen Zeigler Automotive. The reason is simple. Our business philosophy centers around you, your needs, and your expectations of how a customer should be treated when purchasing a vehicle. From the moment you walk through the door, we welcome you with tailored-to-you services and exclusive amenities you simply won’t find at other dealerships. It’s the difference between service, and being served.
INFINITI of Hoffman Estates | A Zeigler Auto Group Company
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,019 reviews
November 17, 2020
We had a great experience with Stan and the Infiniti of Hoffman Estates from start to finish! The next time we need a vehicle we will shop here first. Thanks you Stan and thank you Infiniti if Hoffman Esta Hoffman Estates from start to finish! The next time we need a vehicle we will shop here first. Thanks you Stan and thank you Infiniti if Hoffman Estates! More
by letcher23
Helpful November 17, 2020
Service is noticeably different since new ownership & sorry to say, not for the better. Charge was different than quoted & was asked to pay with no explanation Was told they would charge my card & I coul sorry to say, not for the better. Charge was different than quoted & was asked to pay with no explanation Was told they would charge my card & I could call back on Monday (Sat appt)! Also had to wait in the garage even though I had an appt. Also, received text car was NOT done but never when it was done. Drove out right before closing time in hopes it was. Thankfully, it was! More
by DL
Verified CustomerEmployees Worked With
November 16, 2020
Very friendly, service was on time and done right. They gave honest quote up front and no extra hidden charges. I would go back again. gave honest quote up front and no extra hidden charges. I would go back again. More
by nieds3
Employees Worked With
November 16, 2020
Infiniti of Hoffman Estates is a very clean and luxurious dealership. I have had bad experiences with dealerships but this one is by far the cleanest and best quality. dealership. I have had bad experiences with dealerships but this one is by far the cleanest and best quality. More
by Achmarhamza
Employees Worked With
November 15, 2020
Wonderful experience. Sebastian was quite thorough and very helpful. He explained everything and was able to get things resolved easily and quickly. Made sure he kept me updated on the progress. very helpful. He explained everything and was able to get things resolved easily and quickly. Made sure he kept me updated on the progress. More
by jeanneaneb
Employees Worked With
November 14, 2020
Very friendly and great service. Great people and place Very friendly and great service. Great people and place to purchase a car. The financial department was great! The sales people were not intimidatin Very friendly and great service. Great people and place to purchase a car. The financial department was great! The sales people were not intimidating . Love our car. Thanks More
by HERNBROTH
Employees Worked With
Tony Guzman, Carlo Alvar, Doug Hirsch
November 13, 2020
Awesome i’ve been doing business with you guys and will continue to do business with you guys excellent customer service definitely will recommend you guys continue to do business with you guys excellent customer service definitely will recommend you guys More
by JASMINCERDAS
Employees Worked With
Carlo Alvar
November 13, 2020
Maria did a great job getting me into a newer vehicle. I love my car, and couldn’t be happier with the service I received. The team went above and beyond to make me happy. love my car, and couldn’t be happier with the service I received. The team went above and beyond to make me happy. More
by Rockmora
Employees Worked With
Joseph Vallejo, Marcellus Pinto, Maria Speciale
November 13, 2020
They are awesome. The place is clean, social distanced and they honored my coupon that had expired. The even washed my car and shined my tires. Did I mention the Starbucks machine for those who are waitin and they honored my coupon that had expired. The even washed my car and shined my tires. Did I mention the Starbucks machine for those who are waiting for their car? More
by LEEBREIT
November 12, 2020
Had a good experienced from sales to service.Needs to be Had a good experienced from sales to service. Needs to be more serious about Covid - staff wearing a mask especially when dealing with customers. O Had a good experienced from sales to service. Needs to be more serious about Covid - staff wearing a mask especially when dealing with customers. Overall - amazing service at Infiniti. More
by FAITHRICANA
Employees Worked With
Carlo Alvar, Doug Hirsch
