INFINITI of Hoffman Estates

Excellent service and always clean and professional. Sebastian was very helpful. He kept me informed and did a great job explaining what my car needed. I was very pleased. Sebastian was very helpful. He kept me informed and did a great job explaining what my car needed. I was very pleased. More

The drive is worth it to be helped by a great and kind staff. Alex helped us find our QX60 and we are HAPPY!! 5 stars!!! staff. Alex helped us find our QX60 and we are HAPPY!! 5 stars!!! More

Very good professional service, everything on time, good communication with the service staff regarding the progress of the repair and in general. Thank you very much .. communication with the service staff regarding the progress of the repair and in general. Thank you very much .. More

Great experience, Doug is very knowledgeable. The dealership had great social distancing and completed my needed services quickly. Will return again if I need a service completed. dealership had great social distancing and completed my needed services quickly. Will return again if I need a service completed. More

I really appreciate the service that I received. Everyone was extremely welcoming and very professional. Alex answered all my calls and texts. Everyone knew that me and my husband caught a flight to Chicago was extremely welcoming and very professional. Alex answered all my calls and texts. Everyone knew that me and my husband caught a flight to Chicago to buy this car. Tony made sure I didn’t go home without my dream car with a even lower rate. Joe made sure I got the extra coverage to offset any damages. He didn’t pressure us to buy the additional coverage. I want to give a special shout out to Alex, Tony, Joe and George. George was very nice when he picked us up from the airport. More

I could not ask for a better car purchasing experience. Alex was knowledgeable, listened to what I needed and made me as comfortable as possible buying a car I absolutely love. All paperwork/financing comp Alex was knowledgeable, listened to what I needed and made me as comfortable as possible buying a car I absolutely love. All paperwork/financing completed with great communication and patience. More

Great customer service and an overall great experience. Alec was great...very kind and thoughtful. And, I love the car! So much fun to drive! Alec was great...very kind and thoughtful. And, I love the car! So much fun to drive! More

The dealership was great. Stan is very patient and knowledgeable with my questions. Also the entire staff was very friendly as well! I would highly recommend the dealership and Stan! knowledgeable with my questions. Also the entire staff was very friendly as well! I would highly recommend the dealership and Stan! More

Very grateful they were available on short notice when all my warning lights lit up. They diagnosed the problem and fixed it and had a loaner available while they kept my vehicle. Good communication with all my warning lights lit up. They diagnosed the problem and fixed it and had a loaner available while they kept my vehicle. Good communication with the service staff. Prices are high and I had a long delay getting my promised discount at checkout. More

Very friendly dealership. Great atmosphere. Nice people to work with. Great deals on the cars. I will come back there anytime when purchasing another vehicle. to work with. Great deals on the cars. I will come back there anytime when purchasing another vehicle. More