Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
INFINITI of Hoffman Estates
Hoffman Estates, IL
2,029 Reviews
INFINITI of Hoffman Estates | For A Great Experience
Since 1975, luxury automobile customers seeking the ultimate buying experience have chosen Zeigler Automotive. The reason is simple. Our business philosophy centers around you, your needs, and your expectations of how a customer should be treated when purchasing a vehicle. From the moment you walk through the door, we welcome you with tailored-to-you services and exclusive amenities you simply won’t find at other dealerships. It’s the difference between service, and being served.
INFINITI of Hoffman Estates | A Zeigler Auto Group Company
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,029 reviews
Verified Customer
July 29, 2020
... In June 2020, this dealer helped us get 0% APR for 72 month and deferred payments for three months as a front line provider for crucial medical staff... we decided to get a QX50 Edition 30 in White and month and deferred payments for three months as a front line provider for crucial medical staff... we decided to get a QX50 Edition 30 in White and a Q50 S Red Sport in Graphite Shadow. More
by StarrLordd
Employees Worked With
Other Employees :
Tony Guzman, Carlo Alvar, Joseph Vallejo, Syed Anwery, David Butler, Doug Hirsch
July 28, 2020
Great customer satisfaction. Doug got me in right away to take care of my needs. This is an honest dealership. The manager was also a very kind person as well. take care of my needs. This is an honest dealership. The manager was also a very kind person as well. More
by DEV7
Employees Worked With
Doug Hirsch
July 27, 2020
Service personnel are always helpful and go over and above. They always make the experience easy and keep me up to date on the progress of my vehicle. above. They always make the experience easy and keep me up to date on the progress of my vehicle. More
by Brancsh
Employees Worked With
Carlo Alvar
July 24, 2020
Inconsiderate The worst awful nasty Shady dealers Con men 67 years old in you gonna rip me off I'm going to everyone I know what a messed up place that is men 67 years old in you gonna rip me off I'm going to everyone I know what a messed up place that is More
by ronaldworthy
Employees Worked With
Carlo Alvar, David Butler
July 24, 2020
Absolute great experience! Recommend Stan and the team 100%. One of my best car buying experiences - easy in and out transaction! No haggling needed - very up front pricing. 100%. One of my best car buying experiences - easy in and out transaction! No haggling needed - very up front pricing. More
by Mikeylops
July 23, 2020
Doug and David went above and beyond to give me great service for my car while it was in the shop. The part was delayed and I was able to work with them to use a loaner for longer than planned instead o service for my car while it was in the shop. The part was delayed and I was able to work with them to use a loaner for longer than planned instead of me having to find and pay for a rental car. Really appreciated their help. I’ll definitely be back! More
by Geoff
Employees Worked With
David Butler, Doug Hirsch
July 23, 2020
Worst car buying experience of my life. Very unprofessional crew. Purchase took nearly 2 weeks to complete. Salesman was unresponsive and finance was not detail oriented. unprofessional crew. Purchase took nearly 2 weeks to complete. Salesman was unresponsive and finance was not detail oriented. More
by MELINDA.GREEN
Employees Worked With
Joseph Vallejo, Uzayr Khan
July 22, 2020
Great dealership that cares about their customers. Carlo and everyone there does a great job. Always helpful and caring for their customers. My car maintenance was done well. and everyone there does a great job. Always helpful and caring for their customers. My car maintenance was done well. More
by RUDY979
Employees Worked With
Other Employees :
Carlo Alvar, Doug Hirsch, Luis Guizar, Simon Bryniarski
July 21, 2020
Only reason I didn’t rate higher is that the bill was not correct. The manager took care of it within a few minutes. Otherwise everything was excellent. correct. The manager took care of it within a few minutes. Otherwise everything was excellent. More
by MGMCKENZIE
Employees Worked With
Doug Hirsch
