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INFINITI of Hoffman Estates

Hoffman Estates, IL

4.8
2,029 Reviews
INFINITI of Hoffman Estates | For A Great Experience Since 1975, luxury automobile customers seeking the ultimate buying experience have chosen Zeigler Automotive. The reason is simple. Our business philosophy centers around you, your needs, and your expectations of how a customer should be treated when purchasing a vehicle. From the moment you walk through the door, we welcome you with tailored-to-you services and exclusive amenities you simply won’t find at other dealerships. It’s the difference between service, and being served. INFINITI of Hoffman Estates | A Zeigler Auto Group Company
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1075 W Golf Rd

Hoffman Estates, IL

60169

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Showing 2,029 reviews

July 28, 2023

Great experience the whole process was easy and he even help me save a few bucks More

by Mitpol
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Edgar Romano
Jul 31, 2023 -

INFINITI of Hoffman Estates responded

Congratulations on your new vehicle.

July 28, 2023

We are so happy to be in this dealership infinity at State Hoffman and buy our new car.their were very friendly and professional associates. More

by arielima28
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edgar Romano
Jul 31, 2023 -

INFINITI of Hoffman Estates responded

Thank you

July 28, 2023

Infiniti Hoffman Estates was great! Edgar was very respectful of our time and worked very hard to put my husband in the vehicle he was looking for. More

by KC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcin Dobski, Edgar Romano
Jul 31, 2023 -

INFINITI of Hoffman Estates responded

We love happy customers

July 27, 2023

Great service by Edgar. Edgar rocks! Enjoyed the service and follow up by Edgar. He will take care of you! More

by Jacksetnan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edgar Romano
Jul 31, 2023 -

INFINITI of Hoffman Estates responded

Thanks for the five stars

July 26, 2023

You brace yourself going into a car dealer. Prepare mentally for the oncoming “pushy salesmen.” And then… they don’t come. Instead, you get friendly people who don’t try to “push” anything on y More

by aracelilumbreras21
Recommend Dealer
Yes
Employees Worked With
Edgar Romano
Jul 31, 2023 -

INFINITI of Hoffman Estates responded

We appreciate you sharing your experience with our team. Congratulations on your new vehicle.

July 26, 2023

. Ask for Edgar Romano, he is the best! He is amazing and makes the process really smooth. He goes above and beyond for his customers and tries to help as much as possible. Great service and they know they’r More

by eduardolumbreras005
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Stan Mulica
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edgar Romano
Jul 31, 2023 -

INFINITI of Hoffman Estates responded

Thank you!

July 14, 2023

Edgar was a no xx kinda guy to work with. Didn't hide anything during the overview of the vehicle I purchased. When it came time to purchase he was pleasant to negotiate with. More

by jhuffine
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stan Mulica
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edgar Romano
Jul 17, 2023 -

INFINITI of Hoffman Estates responded

Thank you! We love feedback on how we did. Congratulations on your new vehicle.

July 08, 2023

We had a great experience at the Infiniti in Hoffman Estates and Joel Gappa. We called ahead to set an appointment to see the 3 2020 QX60s that met our buying criteria. Joel had them all out and ready More

by jfid121
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joel Gappa
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Ryder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marcin Dobski
Jul 14, 2023 -

INFINITI of Hoffman Estates responded

Thank you for sharing your experience with INFINITI of Hoffman Estates and our team member! We are happy to hear our videos helped. Congratulations on your new vehicle.

June 30, 2023

Edgar was very nice and very informative about all the features of the QX60. Felt absolutely no pressure dealing with him. He tried everything to make us happy and did a great job doing so! More

by kmogha76
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edgar Romano
Jul 03, 2023 -

INFINITI of Hoffman Estates responded

Congratulations on your new vehicle and thank you for sharing your positive experience when buying your QX60 from INFINITI of Hoffman Estates

June 27, 2023

They wouldn’t sell me a used vehicle unless I agree to finance with their dealership and then refinance with my local bank a month later. Stay far from this Dealer. James Ryder Sales Manager. More

by Mike
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
James Ryder
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffery Silverman
Aug 11, 2023 -

INFINITI of Hoffman Estates responded

We apologize for your experience. We will do a better job at communicating finance options. Thank you for the feedback.

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