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INFINITI of Hoffman Estates
Hoffman Estates, IL
2,017 Reviews
INFINITI of Hoffman Estates | For A Great Experience
Since 1975, luxury automobile customers seeking the ultimate buying experience have chosen Zeigler Automotive. The reason is simple. Our business philosophy centers around you, your needs, and your expectations of how a customer should be treated when purchasing a vehicle. From the moment you walk through the door, we welcome you with tailored-to-you services and exclusive amenities you simply won’t find at other dealerships. It’s the difference between service, and being served.
INFINITI of Hoffman Estates | A Zeigler Auto Group Company
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,017 reviews
Verified Customer
Helpful April 21, 2020
Very satisfied with entire personal at dealership beginning with the porters all the way up to the service manager very very happy and satisfied with the service that I received. beginning with the porters all the way up to the service manager very very happy and satisfied with the service that I received. More
by GARTEAGARICOCOFFEE
Employees Worked With
David Butler
April 21, 2020
I have always had a great experience with Carlo. Prefer going to this dealership over others for service. Keep up the good work. Don't let this change under the new ownership. Thank you! going to this dealership over others for service. Keep up the good work. Don't let this change under the new ownership. Thank you! More
by Bob L
Employees Worked With
Carlo Alvar
April 21, 2020
Trade in Lease. I walked in and told them what I needed to make a deal the same day. They came back and made it happen, no games! Awesome team! I walked in and told them what I needed to make a deal the same day. They came back and made it happen, no games! Awesome team! More
by E.AVILES
Employees Worked With
Geno Cabana, Ryan Augustine
April 18, 2020
We had a great experience shopping for and buying our new QX60. The search began on line, followed by phone calls and emails ahead of time. All that was left for our in-person visit was to fine tune our trad QX60. The search began on line, followed by phone calls and emails ahead of time. All that was left for our in-person visit was to fine tune our trade-in value and structure the deal. Alex and Geno make an excellent team, and Ryan is a great finance manager. More
by Grandpa Phil
Employees Worked With
Alex Alverio, Geno Cabana, Ryan Augustine
April 13, 2020
Service James explained the service needed very well. Price seemed high which was not fault of James. Work was done on time. Loaner car was clean. James explained the service needed very well. Price seemed high which was not fault of James. Work was done on time. Loaner car was clean. More
by Mike
Employees Worked With
James
April 09, 2020
Average I previously used this dealership exclusively for Infiniti service, however the change in personnel & ownership will not bring me back any longer. I I previously used this dealership exclusively for Infiniti service, however the change in personnel & ownership will not bring me back any longer. I will select an Infiniti dealership more convenient to my home. More
by ERICJGRAHAM26
Employees Worked With
None of the employees are listed here
April 09, 2020
James, in the service department, is exceptional. He went above and beyond texting me pictures of the issues with my car. Everything was fixed extremely quick and I was very happy with my experience. went above and beyond texting me pictures of the issues with my car. Everything was fixed extremely quick and I was very happy with my experience. More
by lecinski
Employees Worked With
James
April 03, 2020
Awesome in every way. Geno and Tim are a pleasure to work with. Everythig was taken care of over the phone in the beginning because of the corona virus. They Tim came to my house to swap out cars. with. Everythig was taken care of over the phone in the beginning because of the corona virus. They Tim came to my house to swap out cars. More
by W.FRANO
Employees Worked With
Tim McLean, Geno Cabana, Ryan Augustine
