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INFINITI of Las Vegas
Las Vegas, NV
626 Reviews
INFINITI of Las Vegas carries an impressive selection of new and pre-owned cars, crossovers and SUVs in Las Vegas. No matter what vehicle you might have in mind, we’ve got the perfect fit for you. If you’re looking to lease your next INFINITI, at INFINITI of Las Vegas, we have competitive lease specials on new INFINITI vehicles. INFINITI of Las Vegas also has an extensive collection of quality pre-owned and certified vehicles at affordable prices. Whether you’re looking for new or pre-owned, INFINITI of Las Vegas is your trusted dealership in Las Vegas. We look forward to seeing you soon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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June 11, 2026
I was a co-signer on an Infiniti lease with my then-wife. At the time the vehicle was traded in for a new Infiniti, we had never missed a payment, maintained the account in good standing throughout the lease At the time the vehicle was traded in for a new Infiniti, we had never missed a payment, maintained the account in good standing throughout the lease term, and this was the fifth Infiniti purchased through this dealership. Based on our history with both the dealership and Infiniti Financial Services, we believed we had established a strong customer relationship built on loyalty and trust as I have never missed one payment on any of the five Infinitis that I owned. According to my ex-wife, the salesperson agreed to waive the excess mileage and disposition fees because she was considered a loyal Infiniti customer and was immediately entering into another Infiniti transaction through the same dealership. She understood that these fees would not be owed as part of the trade-in process and that the matter had been resolved at the time the new vehicle was acquired. What neither of us was told was that those same charges would later be assessed against me as the co-signer without her or me knowing. At no point was I informed that I could remain financially responsible for fees that had supposedly been waived, nor was I given any opportunity to review or approve such an arrangement. I never agreed to assume those charges, and I was never asked to sign any documentation acknowledging or authorizing them. To make matters more concerning, our divorce decree specifically states that our vehicles were to be treated as sole and separate property. The decree clearly allocated responsibility for vehicle-related obligations, and based on that language, I had every reason to believe I would not be held liable for charges arising after the vehicle was transferred or traded in. Despite this, I was still pursued for 100% of the outstanding mileage and disposition charges that were promised to have been waived as part of the trade-in transaction, creating confusion and placing an unexpected financial burden on me. I met with the sales manager, Richie, to discuss what I viewed as a deceptive and unfair handling of the situation. During our meeting, I explained my concerns regarding the lack of disclosure, the apparent contradiction between what was represented during the trade-in and what later occurred, and the impact the charges were having on me personally. He told me he would work with Infiniti Financial Services to investigate and resolve the matter. However, after several days passed without any update, I made multiple follow-up calls seeking information about the status of the issue. My calls went to voicemail, my messages were never returned, and no one from the dealership contacted me to provide an explanation or update. Rather than handling the situation and calling me back to resolve it as promised, the account was sent directly to collections, further escalating the matter without giving me a fair opportunity to address or resolve the disputed charges. My frustration is not just with the charges themselves, but with the lack of transparency during the transaction and the lack of communication afterward. Had I been clearly informed that I could still be held responsible for these fees, I would have addressed the issue at the time of the trade-in and requested documentation outlining my obligations. Instead, I was left to discover the charges later and then struggled to obtain any meaningful assistance from the dealership. After being a repeat Infiniti customer for years and maintaining a positive payment history, I expected much better treatment, honest communication, and a good-faith effort to address my concerns and resolve the matter fairly. More
by Mark.DiStefano
Employees Worked With
Richie
June 06, 2026
Schedule an appointment very easily, receptionist did a great job. Also from start to finish of the experience was excellent. Service adviser was very professional and job was done right. Car was also v great job. Also from start to finish of the experience was excellent. Service adviser was very professional and job was done right. Car was also very clean afterwards 👌 More
by ALLENS771
Verified CustomerEmployees Worked With
Manny or Emanuel
June 04, 2026
They were very patient with us! While we waited coffee and snack. Robert in finance explained himself very while! While we waited coffee and snack. Robert in finance explained himself very while! More
by BIGLAWRENCE22
Employees Worked With
Salesman Alex
Awesome!
Finance department Robert! Simply Brilliant!! Level 10 service!!
June 04, 2026
Kevin has been helping me for probably over a decade now, and his demeanor and customer service and 'down-to-Earthness' is always impeccable. Always helps, always explains, and always is great to work with. and his demeanor and customer service and 'down-to-Earthness' is always impeccable. Always helps, always explains, and always is great to work with. He definitely deserves all those awards on his desk, so hopefully another one will come in 2026 for him. Great guy. More
by DONTBIGNIT
Employees Worked With
Kevin LaRue
June 04, 2026
Kevin does a wonderful job in service! They do a great job with communication and work done! They do a great job with communication and work done! More
by ALDO7
Employees Worked With
June 02, 2026
I rolled into town after my vehicle was stuttering after a long drive and $3K spent at my different repair shop, they diagnosed me for free, cleared the codes and even washed and vacuumed my vehicle, really a long drive and $3K spent at my different repair shop, they diagnosed me for free, cleared the codes and even washed and vacuumed my vehicle, really great service! More
by LIVINGSTONEHOPE
Employees Worked With
May 31, 2026
Everyone is always very nice and helpful. When I go. My car is 15 years old and in great condition. They treat me like I just bought a new car and it’s appreciated. I’ve been going for servic When I go. My car is 15 years old and in great condition. They treat me like I just bought a new car and it’s appreciated. I’ve been going for service there since 2019 when I moved here. They would recommend them. More
by NEIL
May 31, 2026
Sales people were nice. Took longer to complete paperwork than expected. About 3 and a half hours for vehicle we already had put down a deposit on. Also thought it was stran Took longer to complete paperwork than expected. About 3 and a half hours for vehicle we already had put down a deposit on. Also thought it was strange to have the Infinity customer need to walk over to the Nissan dealership to complete the process with the Finance Manager. I think the Finance Manager should have a second office within the Infinity building and be the one walking. More
by jwgrzyb
