INFINITI of Las Vegas

Great service! Kirbin and the service team are amazing. Really happy with the work they did on my old infiniti and even gave me a loaner. Kirbin and the service team are amazing. Really happy with the work they did on my old infiniti and even gave me a loaner. More

Always happy with the service here and Kervin always goes above and beyond! I will continue service here because of the customer service. above and beyond! I will continue service here because of the customer service. More

As always great service. Friendly and knowledgeable staff. This is my 5th Infiniti in a row. Performance and service keep me returning! Friendly and knowledgeable staff. This is my 5th Infiniti in a row. Performance and service keep me returning! More

I wanted to share one concern regarding our recent purchase. During our test drive, your sales associate handed us a single key fob. He later acknowledged that he already knew the vehicle only came wi purchase. During our test drive, your sales associate handed us a single key fob. He later acknowledged that he already knew the vehicle only came with one fob, but he did not disclose that information to us at any point before or during the sale. That omission affected our decision-making. A missing key fob is a material fact, and we should have been informed upfront. I want to be clear that we were very happy with every other part of the purchase experience. The process was smooth, professional, and handled well. However, Donna paid $399 for VIN etching. Since we now have to purchase and program a replacement key fob ourselves, I am requesting a refund of the $399 etching fee so we can apply those funds toward the cost of the replacement fob and programming. Please let me know how you would like to proceed. There answer was a simple: NO More

Angie and Precious were very helpful. Liked them a lot. Ray, who i signed my final docs with was also very nice.. The other manager who I spoke to about finance and the deal, dont even re Liked them a lot. Ray, who i signed my final docs with was also very nice.. The other manager who I spoke to about finance and the deal, dont even remember his name, had a poor attitude and just picked the wrong line of work More

They were the best the best of service especially my sales person Anton.he was the best got in a car the same dayyyy!!!! Would highly recommend going to them. sales person Anton.he was the best got in a car the same dayyyy!!!! Would highly recommend going to them. More

I don't mind going to the dealership because I know it's warranty work and I find that the batteries and the tires are way better deals at a dealership. I think people should know that. warranty work and I find that the batteries and the tires are way better deals at a dealership. I think people should know that. More

Kirven He is always ready for me. Good communication. No waiting. Very helpful and gets everything done as quick as possible Good communication. No waiting. Very helpful and gets everything done as quick as possible More

This visit to this strealership is the worst experience I’ve ever had. Will never use them again . Service writer is a dishonest con man, worst customer service ever. He should be fired, he’s an outright l I’ve ever had. Will never use them again . Service writer is a dishonest con man, worst customer service ever. He should be fired, he’s an outright liar. I feel ripped off and taken advantage of. Picked up car after work was supposed to be completed. Drove 4 miles and car shut down and went into limp mode. Had to be towed back to the Stealership, for more repairs that should have been caught on a test drive. So 2 more days for them to lie about what was wrong that they caused and $800 more. Totally done with these jack wagons. They should be ashamed of this whole debacle. More

Kevin always take care when servicing my vehicle. He makes sure everything is working correctly. He explains any repairs that need to be done. He makes sure everything is working correctly. He explains any repairs that need to be done. More