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INFINITI of Lynnwood
Lynnwood, WA
550 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 550 reviews
August 08, 2023
Ben has been taking care of me and my 2008 infinity for several years now and I always can count on him to be honest and thorough. My car is clean when I pick it up and the customer care break room is so n several years now and I always can count on him to be honest and thorough. My car is clean when I pick it up and the customer care break room is so nice - do not mind waiting! More
by marilynsiecke
Verified CustomerEmployees Worked With
Ben Lutz
August 08, 2023
Great Service experience. They always check in on maintenance due so I don't have to remember. Infiniti of Lynnwood Picked up, serviced, and dropped off my car. They also appl They always check in on maintenance due so I don't have to remember. Infiniti of Lynnwood Picked up, serviced, and dropped off my car. They also applied additional discounts and the actual price was lower than what was quoted, which was a very nice surprise. Great follow up after the Service to ensure I was satisfied. And when I am onsite, no wait, and everyone is nice and helpful and good coffee and snacks. More
by dkelley45
Employees Worked With
Kyra Russo
August 07, 2023
Good service explains everything clearly. worked quickly, on time. Make an impression on the service. worked quickly, on time. Make an impression on the service. More
by noi_pnk
August 07, 2023
Here is my feedback which I already shared with the service department. First, the issue regarding the 3% service charge for using a credit card was not mentioned to me until making the final payment. service department. First, the issue regarding the 3% service charge for using a credit card was not mentioned to me until making the final payment. I cant believe that Infiniti with the extremely high margins on the service parts and labor still finds the need to charge customers with the additional 3% charge. Secondly, I can't believe that a censor for the airbags costs $1,000. Every time I've gone to your service department, the costs are outrageous. It prevents me from ever even thinking about purchasing another car from Infiniti. More
by alex.castro3333
August 05, 2023
The buying process was quick and reasonable. I was out of the dealership in less than 2 hours with my new car. I was out of the dealership in less than 2 hours with my new car. More
by steveha1228
August 04, 2023
Nice facility, clean and comfortable waiting area, service dept was able to give good estimates, loaner car nice to drive service dept was able to give good estimates, loaner car nice to drive More
by tom.jane.family
August 04, 2023
I explained up front to my Salesman Adam that I didn't want the buying experience to be a back-and-forth negotiation and that I wanted it to go quickly. He made that happen! want the buying experience to be a back-and-forth negotiation and that I wanted it to go quickly. He made that happen! More
by jeffreypoertner
