INFINITI of Lynnwood

I had an excellent experience at Kuni Westside Infiniti in Lynnwood. I was interested in a used Mercedes on their lot and dropped in to check it out. Ken Galimanis was very helpful, wrote down and found in Lynnwood. I was interested in a used Mercedes on their lot and dropped in to check it out. Ken Galimanis was very helpful, wrote down and found the answers to all my questions, and was a critical part of making the experience really good. Sales Manager Terry Kuenzi was also a pleasure to work with. I wound up purchasing the car, but there was a minor issue they promised to fix so we made an appointment for the following week. Again, everything went as scheduled, no surprises, the work was done correctly and on time, etc. The bottom line is that I feel like I received a good deal, I worked with people that I thought were very professional and trustworthy, and I would happily recommend this dealer to others. More

Best car-buying experience ever as a single woman. I was looking at Acura and Lexus, but I loved the low-key, no pressure approach and emphasis on courtesy and customer service. Ask for Ken if you stop in. looking at Acura and Lexus, but I loved the low-key, no pressure approach and emphasis on courtesy and customer service. Ask for Ken if you stop in...he is very good at listening to what your needs are and finding the car that best suits your needs. He was also very flexible in working around my schedule, and I wasn't forced to sit through 2 hours of negotiating xxxx in a tiny office - ba da bing, ba da boom - we were done and everyone was happy. I love my G37x! More

This was my second service appointment with Kuni and both were great experiences. Everyone was so friendly, especially Gary. This appointment involved warranty work as well as service and a loan car was pr were great experiences. Everyone was so friendly, especially Gary. This appointment involved warranty work as well as service and a loan car was provided for my use. Gary kept me informed of progress along the way and made everything easy and convenient for my schedule. I would highly recommend this dealership. More

great people and great prices. everything was easy and smooth. i do like their email notification of service performed, makes it easier and saves time on phone conversations. loaner car was good and new. smooth. i do like their email notification of service performed, makes it easier and saves time on phone conversations. loaner car was good and new. price was much cheaper than other dealership. More

Kuni Westside Infiniti (KWI) has one of the friendliest, and the most professional staff in the business. My car buying experience at KWI was pressure free. Chris, and George were very patient with me. They and the most professional staff in the business. My car buying experience at KWI was pressure free. Chris, and George were very patient with me. They let me test drive any car I chose. Terry, the sales manager, helped me with the pricing. Tim, the proud service manager, answered my service related questions, and showed me his organized, clean, and high-tech service bays. The money man, Michael was thorough, and answered my questions patiently. I left KWI with a big smile on my face, and a nice car to drive! Thank you, guys! Jeff More

This was by far the best customer service experience for me. I visited Inifinity of Kirkland and they wouldn't let me test drive w/o a credit check. All the parties involved were GREAT as Kuni and I will r me. I visited Inifinity of Kirkland and they wouldn't let me test drive w/o a credit check. All the parties involved were GREAT as Kuni and I will recommend them to my friends and family. Thanks you Kuni for your excellent service and for working such a great deal with a low interest rate! More

Buying a vehicle is not always an easy task especially with two children. The dealership was a great family friendly place. The kids were comfortable and content. I appreciate the kindness and professi with two children. The dealership was a great family friendly place. The kids were comfortable and content. I appreciate the kindness and professionalism that we recieved from George and Michael. I would recommend Infinity Of Lynnwood to anyone shopping for a vehicle in the future. More

The team went way out of it's way to help me. They even drove 40 miles to the airport to pick up my car to have it serviced, then drove it back to the airport lot so that it would be there ready for me whe drove 40 miles to the airport to pick up my car to have it serviced, then drove it back to the airport lot so that it would be there ready for me when I returned from my trip. Every one was very professional throughout the sales process and never pushy or obnoxious. More

Service work was unexpected - radiator blew on way to work one morning. I had the car towed to this dealer, obviously without the usual appt, and was greeted friendly and sat me to down see what happened work one morning. I had the car towed to this dealer, obviously without the usual appt, and was greeted friendly and sat me to down see what happened and what was needed. They were very prompt and followed thru with what was promised. I just got the car back so can't as yet vouch for the quality of the work but it seems to be running great. Very impressed. And yes, I will go back. More

I brought my Infiniti in for 7500 mile service, and the service staff gave great personalized service. They explained in detail the work that was being performed, and were very accomodating in accepting c service staff gave great personalized service. They explained in detail the work that was being performed, and were very accomodating in accepting competitor's service coupons. They also have a comfortable waiting room with free wi-fi, refreshments, and a large flat panel tv. They were quick to address any concerns I had on my vehicle, and took down the needed information and pictures to get the warranty repair approved. I highly recommend this dealership's service department. More