INFINITI of Naperville

I recently purchased a new QX80 Autograph from Infiniti of Naperville and had a great experience from start to finish. I walked in and was greeted almost immediately by Zach. He was pleasant, knowledgeabl of Naperville and had a great experience from start to finish. I walked in and was greeted almost immediately by Zach. He was pleasant, knowledgeable about the QX80, and great to work with. After the test drive, we came back and talked for a bit and I told him I was interested. A few minutes later, Shawn, one of the managers, came in without Zach. I remember thinking, “Here we go, now comes the high-pressure sales guy.” I couldn’t have been more wrong. Shawn was a straight shooter from the beginning. No pressure, no endless back-and-forth price game. He simply wanted to find me the exact vehicle I wanted and give me the best deal he could. I had done quite a bit of homework and had already shopped several other dealers. They didn’t have my exact color combination in stock, but by the next day Shawn had located one with the exact options I wanted. Here’s what really impressed me: I knew exactly what this vehicle should cost because I had pricing from several other dealers on essentially the same QX80. Shawn beat the other pricing by about 5%. Even more surprising, his price came in roughly $3,000 below the number I had already told him he needed to reach to earn my business. He could have easily stopped at my number, but he didn’t. That told me a lot about how he does business. Needless to say, I was very happy with the entire experience. From Zach, to Shawn, to the finance department, to how beautifully the vehicle was detailed when I picked it up, everything was first-class. Buying a $100,000+ vehicle can easily turn into an exhausting negotiation. This was exactly the opposite. Straightforward, professional, fair and actually enjoyable. I would absolutely recommend Infiniti of Naperville, and especially Zach and Shawn, to anyone looking for an Infiniti. They earned my business. I recently purchased a new QX80 Autograph from Infiniti of Naperville and had a great experience from start to finish. I walked in and was greeted almost immediately by Zach. He was pleasant, knowledgeable about the QX80, and great to work with. After the test drive, we came back and talked for a bit and I told him I was interested. A few minutes later, Shawn, one of the managers, came in without Zach. I remember thinking, “Here we go, now comes the high-pressure sales guy.” I couldn’t have been more wrong. Shawn was a straight shooter from the beginning. No pressure, no endless back-and-forth price game. He simply wanted to find me the exact vehicle I wanted and give me the best deal he could. I had done quite a bit of homework and had already shopped several other dealers. They didn’t have my exact color combination in stock, but by the next day Shawn had located one with the exact options I wanted. Here’s what really impressed me: I knew exactly what this vehicle should cost because I had pricing from several other dealers on essentially the same QX80. Shawn beat the other pricing by about 5%. Even more surprising, his price came in roughly $3,000 below the number I had already told him he needed to reach to earn my business. He could have easily stopped at my number, but he didn’t. That told me a lot about how he does business. Needless to say, I was very happy with the entire experience. From Zach, to Shawn, to the finance department, to how beautifully the vehicle was detailed when I picked it up, everything was first-class. Buying a $100,000+ vehicle can easily turn into an exhausting negotiation. This was exactly the opposite. Straightforward, professional, fair and actually enjoyable. I would absolutely recommend Infiniti of Naperville, and especially Zach and Shawn, to anyone looking for an Infiniti. They earned my business. I recently purchased a new QX80 Autograph from Infiniti of Naperville and had a great experience from start to finish. I walked in and was greeted almost immediately by Zach. He was pleasant, knowledgeable ab More

We were looking for a new car and Justin was our salesman. He was outstanding answering our questions and shared all of his knowledge about the vehicles we were interested in. salesman. He was outstanding answering our questions and shared all of his knowledge about the vehicles we were interested in. More

Another wonderful buying experience at Infiniti of Naperville! Amir was incredibly helpful, knowledgeable and kind. Highly recommend! Naperville! Amir was incredibly helpful, knowledgeable and kind. Highly recommend! More

We really enjoyed our experience with Infiniti of Naperville. We have specific criteria for what we wanted in a vehicle, and Randy was very patient & professional during the process. He reached out Naperville. We have specific criteria for what we wanted in a vehicle, and Randy was very patient & professional during the process. He reached out as soon as one arrived at their dealership and we made a deal in less than an hour! More

Everything was really good! The service was excellent and it was overall a good experience and it made it easier. Everyone there was friendly and really helpful. The service was excellent and it was overall a good experience and it made it easier. Everyone there was friendly and really helpful. More

We had a great experience working with Infiniti of Naperville. Zach was awesome to work with, he worked with us to make the process effortless, there were no surprises, and ensured the whole shopping Naperville. Zach was awesome to work with, he worked with us to make the process effortless, there were no surprises, and ensured the whole shopping experience went without a single hiccup. The whole team was great, from sales to Joseph at finance and we would love to do business with them in the future. More

Bibion did one amazing job putting us in the perfect vehicle. The service was excellent! vehicle. The service was excellent! More

I'm a skilled auto tech with plenty of experience and I'm very picky about what I want in a used car. I had issues with integrity and tactics with other dealers including another in the area and Justin at th very picky about what I want in a used car. I had issues with integrity and tactics with other dealers including another in the area and Justin at the Naperville store was the guy I've been looking for. Everything was simple and direct and he assisted in meeting needs with the car I came to buy! :) Definitely going to be one of my go-to's from now on. I for once am happy with an auto purchase. More

Excellent service from Bibiano, who was knowledgeable and not pushy at all; he did his best to work with all my requests. not pushy at all; he did his best to work with all my requests. More

Zach was such an outstanding and amazing helper with me. I left feeling so welcomed and appreciated throughout my whole experience at Infiniti! I left feeling so welcomed and appreciated throughout my whole experience at Infiniti! More