INFINITI of Naperville

Excellent Transaction We stopped in to test drive a QX70 and ended up leaving with the car a few hours later. No B/S, no haggling back and forth $100’s at a time... he ask We stopped in to test drive a QX70 and ended up leaving with the car a few hours later. No B/S, no haggling back and forth $100’s at a time... he asked if we had any interest in leaving with this car, and if so, he’d come back with his best floor price to eliminate the haggle, and he did. Great price, great deal on our trade in, financing process was a breeze....whole process end-to-end was outstanding. More

Beyond Helping with a Trip Interuption This past weekend, broke down on the way back from a trip and called the Naperville Infiniti and even though they were closing at 4:00, they said tow This past weekend, broke down on the way back from a trip and called the Naperville Infiniti and even though they were closing at 4:00, they said tow the QX80 to them and they would get someone on it. Bottom line is the problem was more then it took to resolve by 4:00 with parts but they had the parts on Monday and we were on our way. Comped a car and one of the managers helped us get our trailer to our Hotel. I mean this goes beyond customer service. This makes me an Infiniti customer for life. Make sure you see Antwan and Matt. Great guys and really have your best interest in mind. #1 in customer service.. . More

superior service The service here is great. We were in need of a new car and did not want to spend our entire Saturday at the dealership. We had done our research alr The service here is great. We were in need of a new car and did not want to spend our entire Saturday at the dealership. We had done our research already and new the make and model we wanted. We called ahead and told them what we wanted - we were trading a vehicle and using the trade as a downpayment for a new car. They worked with us over the phone from the comfort of our home to hammer out the deal. We showed up at the dealership 20 minutes after hanging up signed the paperwork and drove home in our new car! More

Great experience Adam was wonderful to work with! He helped us find the perfect car for our family. Our experience was quick, easy, and honest. We drove off the lot sm Adam was wonderful to work with! He helped us find the perfect car for our family. Our experience was quick, easy, and honest. We drove off the lot smiling! More

Great Service :) I just bought a used car here recently and my experience was great, thanks to Kevin Benavides who was very friendly and worked to get everything final I just bought a used car here recently and my experience was great, thanks to Kevin Benavides who was very friendly and worked to get everything finalized quick 😀😀 More

Best Ever!!! As my brother says I change cars like most people change shoes... I have dealt with a LOT of dealerships and salespersons. I can honestly say beyond a As my brother says I change cars like most people change shoes... I have dealt with a LOT of dealerships and salespersons. I can honestly say beyond all doubt these folks are the most professional and honest I have dealt with. There were no high pressure tactics, we all knew what we wanted and it was done, they gave me a great deal on my new purchase and I received more than I expected for my trade in. I am just sorry I don't live nearby, so I can bring my car in for service to them every time. Thank You , Adam, Mark, Sean, Linda, Christian, Take Care. More

Great purchase experience. Very friendly and knowledgeable. From the time of our initial inquiry and throughout, Linda Abdel was very friendly, helpful, and understanding even when i had to cancel and reschedul From the time of our initial inquiry and throughout, Linda Abdel was very friendly, helpful, and understanding even when i had to cancel and reschedule my appointment. She connected us with John Schultz to take us for the test drive of the vehicle we inquired about. Right off the bat John and I developed a rapport and he was extremely honest and helpful in every regard. We asked questions on just about everything and he was right there to answer them all which was very reassuring. We were very happy with our experience and would highly recommend John Schultz and Infiniti of Naperville. More

Leased SUV They got me in and out in 1 hour. Great service. I appreciate all the hard work John Schultz did. Great service from helping me out of state. They got me in and out in 1 hour. Great service. I appreciate all the hard work John Schultz did. Great service from helping me out of state. More

Great purchase experience! A test drive, a great price, a handshake and done deal in 20 minutes! Our salesman John Schultz was great! He was very knowledgeable about the vehicle A test drive, a great price, a handshake and done deal in 20 minutes! Our salesman John Schultz was great! He was very knowledgeable about the vehicle and options. He was courteous and friendly, nice to deal with. Ask for him! Mark Felson welcomed us to the INFINITI family and went over every button and switch in the car. Finance with Sean Pelkey was quick and easy. He was friendly and casual yet very professional. From start to finish, about 90 minutes total, it was a great purchase experience. This is our first Infiniti, a beautiful QX60, and it won’t be our last. If you are in the market for a new or used Infiniti, Naperville infiniti is the place to go! More

Great service Our experience was very positive, easy, friendly, and not pressured at all! John was patient and so easy to work with, he was helpful with the car inf Our experience was very positive, easy, friendly, and not pressured at all! John was patient and so easy to work with, he was helpful with the car information and did not at any time feel like he was anything but honest and not trying to sell us anything we didn't need or pay too much for. Similarly, Sean was great from a finance perspective, we felt like both John and Sean cared about getting us the best possible rate and pushed back on the banks on our behalf. In the world of buying a car this was a relatively easy and quick process, everyone was very genuine and professional. More